Refills are often withheld unless an appointment for a checkup is scheduled. During a six-month…read moreperiod, there were no follow-up phone calls to assess patient status and minimal outreach overall. This pattern seems to recur specifically at the time of refill requests, creating pressure to book an appointment in order to receive medication. The communication through the Healow app has also been disappointing; responses from staff have been unprofessional and unhelpful. Overall, the level of service has been very POOR. The front desk staff are awful, Stephanie in particular. Called 5 times and was hung up on all 5.. again a doctors office with no customer service is not a good one I have worked in healthcare for nearly 20 years and have never experienced patient care handled in this manner. I would encourage prospective patients to be aware of these issues before choosing this practice. And last but not least if you disagree with them, they delete you off the Healow app with MY patient records and cut access to your medications..

Avoid this facility! You make an appointment to see the DOCTOR, pay to see the DOCTOR, call confirm…read moreyou will be seen by the DOCTOR, and end up with a nurse every single time. Never able to fully address your concerns, leave messages for the the doctor or his assistant to call you back and nothing. They treat you like a ping-pong ball. HORRIBLE service by all especially their receptionists!

Dr Victor Martinez is a great Doctor, Very caring and very knolegeable…read more His assitance Vivky is amazinly helpful. You feel like family.

CAVEAT EMPTOR - POOR PATIENT CARE…read more RUIZ the NURSE PRACTITIONER would not help my 20 year old son who has been suffering from tachycardia and arrhythmia. She ordered tests and bloodwork, and when the results were in (almost 90 days later) the only thing she prescribed was a medication contraindicated for his condition.

Estamos en esta clínica desde 2008. La experiencia siempre ha sido positiva…read more Desde hace unos meses hemos tenido que ir más frecuentemente y todo el equipo ha sido maravilloso. Destaco al Manager de la clínica señor Gabriel Perez porque es educado, compasivo y un excelente ejecutivo. Lo he observado interactuando con los pacientes y brindando la mejor de las ayudas siempre con respeto y afecto. Gracias a todos!

we did our annuals, no wait and expedite and great service. We will come back and recommend this…read moreCare center.

After more than 30 years I had to change my primary care doctor, and from a recommendation I chose…read moreDr Diamond. He requested blood work to be completed before my visit so he could go over the results. He gave me all the time I needed for questions and he went over everything thoroughly. Very good care. He was very pleasant to talk to. I felt that he really cared. The office staff was helpful in setting up my appointment and sending me forms in advance to fill out to save me the time of doing them in the office. I appreciate when I make a phone call I get someone in the office to help and not an answering location away from the office. Parking was very easy. Free parking in a large parking lot with many office buildings. The waiting room was small and comfortable. Great experience with Dr Diamond, his staff and assistant.

Very Rude Front Office and Nurse. Dr. Diamond was arrogant and very disrespectful . He didn't…read morelisten to what I had to say. It's ok for someone to have a bad day. But not to the degree in which he and his staff treat his patients. A total disconnect between staff members. You could cut the tension with a knife. I would Not recommend Dr. Michael Diamond.

Best Doctor I've seen un my adult life! Was her patient since I was in my 20s! Very…read moreattentive,thorough, and listens to concerns

AMAZING DOCTOR! I was recommenced by my endocrinologist and hands down I was very happy of how…read morecaring and loving Ms. Duncan Garcia is, she actually listened and understood everything i was trying to explain to her. The office staff were very friendly and answered all my question. I filled my registration forms turned them in and by the time I sat back down the nurse called me in, literally 0 wait time. There is a $50 deposit fee but that is reimbursed once you check in. ($50 deposit fee is only for first time patients) Overall experience is 10/10 and I recommenced Ms. Duncan Garcia 100%

Super knowledgable and caring. She is a model physician! If only all Doctor's were as professional…read moreand concerned. She really looks deeply at your family and health history as well as your diet in order to see where the issues stem from and find solutions that address the problem directly, not just mask symptoms.

I have been seeing Dr. Eklund for many years. She is my holistic primary doctor and obgyn. She is a…read moretrue professional and I feel so comfortable around her and her staff. She takes her time with you and you never feel rushed. Her office also sells vitamins, protein shakes ( which are delicious) and meal replacement bars. I am so grateful to have found Dr. Eklund, she has been a true blessing to me and my health.

This doctors office is amazing. Doctor Erica Olivera is really professional and explains everything…read morevery well. I came here super sick after another doctor didn't do all the proper tests and she gave me some free samples that really helped me out. Also, they send any prescriptions to your pharmacy online so you don't need to go out of your way to drop it off, you can just pick it up. On top of all of that, they have a website that all patients can log into and check out their test results, any prescriptions, request a refill, your allergies, requesting a doctors appointment, and much more. I'm glad I found this doctors office because try are awesome.

Nowadays it's so important to be able to call and get service from an actual person. I find that…read moreboth Dr. Rodriguez and the staff are responsive to patients' needs, and are helpful in everything they can. They don't make you come in many times just to charge insurance, as in the case of blood test results which I have found in other practices. They are ethical and helpful. Except for once or twice that we had to wait an en excessive amount of time, everything went smoothly.

I was in from out of town having surgery in March 2023 and I needed to have a surgery clearance my…read moreaftercare nurse actually is the one who referred me to this clinic and I am so glad she did. I am coming back to Miami in September for surgery again and I will definitely be coming back here for my clearance. Everyone was so nice and made me feel so welcome and comfortable. They were very professional and even a month after I came home. I got an email from them with my clearance paperwork and a little note a sprinkle of humor as they called it you can find no finer people than these right here. I'm grateful for them.

Excellent Dr. Gutierrez. Medical professionalism combined…read morewith very good care and affordable prices.

My family and I have been going to Dr. Michael L. Ross of Ross Medical Group for many years and I…read moream always pleased with the care and attention that I've received. Dr. Ross listens to my concerns and I appreciate how he takes the time to explain everything in a calm and comforting manner. It is incredibly convenient that I can have in-house laboratory testing, diagnostic testing, sports medicine, physical therapy and pharmacy without having to drive somewhere else. His nurses and staff are excellent, professional and very attentive. JC

Definitely recommend it! I have been their patient for 7+ years. Now I'm bringing in my adult…read moredaughter. Thank you Dr. Ross!

Excellent professional. He listens the patients, explains everything and is very acknowledged.read more

This is the most compassionate Doctor I've ever met! He is so knowledgeable and really listens to…read moreeverything you say and takes his time with you. I highly recommend him! Best experience with a PCP. 10/10 bedside manners.