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    Elsa L. Lerro, MD

    5.0 (2 reviews)
    Closed 8:30 am - 12:00 pm, 1:00 PM - 4:30 PM
    Updated 1 month ago

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    2 years ago

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    Kwok Tsing T MD

    Kwok Tsing T MD

    1.0(2 reviews)
    1.2 mi

    Has been practicing much too long! Treated my in-laws for…read moremany years.. We were attempting to place (wife's parents) into an assisted living facility which required formal documents to be signed by Dr. Kwok before acceptance. These documents sat in his office for over 3 weeks and the timing for entrance into the facility was becoming critical. My wife and I made a personal visit to Dr. Kwok to have him sign the documents. With great reluctance and disdain he grabbed the forms and began marking them as quickly as possible. We took the forms to the facility who advised that they were not acceptable due to being illegible and filled out improperly. Also during our visit to the office, Dr. Kwok acted as if we were beneath him and his attitude was non-caring! Needless to say, we were disgusted by his behavior and immediately transferred to another physician, who took over care & signed the necessary paperwork within a few hours. Appears to be a money making factory with little concern for the well being of his patients.

    We called Dr. Kwok's office and explained to them that my Mom acts out when we take her to the…read moredoctor. They said NO PROBLEM we deal with patients like that ALL the time. We talked to their office for 45 minutes trying to give them the WHOLE story. They said no problem. We took her today, and by the time I got there, they had refused to see my Mom because she was yelling in the waiting room. The girl behind the counter was so RUDE!! She wouldn't say anything to me but when my sister got there, she started yelling, that I could be escorted out. All I said was, Oh yes you are going to see my MOM! We explained all this to your office and they said no problem. It was DR. Kwok who refused my Mom.I have to talk to an attorney and then maybe sue for the money and time we spent getting my Mom there. Awful places, awful attitudes, they suck.

    Elsa L. Lerro, MD - internalmed - Updated June 2026

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