I had an amazing experience at premier family dental. I have gone to other dentists in the past who…read morehave made me feel as if I wasn't a person but just another appointment. Premier fit me in very last minute, asked me about my previous experience with dentistry and made me feel very comfortable and valuable. They took care of my needs and went above and beyond! Thank you Premier family dental!

Outstanding, caring, gentle, kind. What can I say... we found our new dentist. Dr. Egan and her…read morestaff are extremely caring. We will definitely be back

Frank Johnson is my dentist. I used to HATE HATE HATE going to the dentist. I still don't like it…read more But this office makes it easier. My wife (and Frank) say I have a tiny mouth. Tough for them to work on teeth and tough on me obviously. They ask you up front if you have any "issues" or what makes you nervous about visiting a dentist. Then they work to make you more comfortable. I have been there several years. When I first went there, Frank would do most of the cleaning and such, but now he has dental hygienists that do the heavy lifting. He bats cleanup and will come check their work and go over the visit with you. He is super friendly as is his staff. The reason I won't give 4 stars is--it is the dentist after all. (Frank, it's not you... It's me.)

I got a crown today and I feel like royalty! Leaving my dentist when we moved from Atlanta to…read moreChattanooga was a difficult goodbye, because I trusted her professionalism and expertise. Frank Johnson and his team won me over today. The crown work I had done was pain free! Dr. Johnson explained the procedure in detail before we began and kept the communication going throughout the process. He and the hygienist, Kim, worked well together and I left smiling (well, at least one side of my face was smiling and the other side regained its ability to do so in a few hours.) I highly recommend this dental practice.

Allie at Hixon Dental Group made my day today. She installed my 4 implants today and she is a super…read moreperson. I was so affraid to go to the dentist and did not go for 19 years. The whole staff is great. They make you feel like part of the family. Thank you Allie and Dr.Lenz.

I had my 1st visit with HDG today. The hygienist, dentist, and front desk were all great. Very…read morepleased!

I came to Aspin after a family member told me how wonderful they were. I have been to your Hixson…read moreoffice. After having a tooth pulled, I was asked to go over the financial plan. During my visits management changed, front staff was less than professional. Procedures were being done while there was a gaping hole in the roof. Needless to say, not sanitary. This let me to getting an infection. Then I get a notice from the "finance company" I was sticker shocked. I called Billing who informed me my insurance was inactive. I informed them it was not. She Proceeded to tell me My employer probably didn't renew my insurance. or their software showed it wrong. I called my Insurance company, and I was Active and the office didn't file the claim. I called back and spoke to the new office Manager and stated how unhappy I was. She said she would cancel all future appointments. I just got an email about an upcoming appt. I had to call to cancel it. I do not recommend them to anyone.

Like another reviewer, I've had mostly good but lately bad experience. The equipment and care and…read morepeople are nice and up-to-date. Last year I was blindsided after getting my teeth cleaned with a $2000 . It was explained that I needed cleaning, but that was not explained before I had the treatment. Well, I had the money so I paid it. I had another cleaning or two after that and all was fine until yesterday. When I checked in, she said it would be $350 because it couldn't pull up my Blue Cross on their computer, but, "we may reimburse you some of that in the future. She acted almost like I wasn't in their computer system and wanted to see my Blue Cross card again?! And then said she couldn't up in her system to verify the service. Not only that, but my appointment was at 10 AM and they called and said can you come 8 AM? Being a nice guy I said OK treated like this. I'll never go back. Perhaps this is really first as a business to make money in secondarily to provide excellent dental service, but this is no way to treat a been with them for . I would not do business with them or recommend it.

Dr. Edwards is the best dentist ever. Best team- Best…read moredental care - Best office experiences. Dr. Edward's and everyone there made me feel comfortable and explained everything. They are excellent. I trust them.

Scheduling is a nightmare, often waiting several weeks or months for an appointment. Staff at front…read moredesk is nice enough but they have too many patients and not enough staff. Theres also some tension between front staff and back staff. I scheduled a filling and a cleaning same afternoon but I had to wait 35 min past my second scheduled appt for my cleaning. This is now my third time going to them over the span of 3 months (because they didn't allow the hygienist to do the gum check at the initial intake apt for xrays) when they canceled my apt because they have a team meeting. Would be nice if they could prioritize my apt instead of pushing out another 4 weeks. I'm frustrated but feel too sucked in to look for another dentist.

Best dentist and staff EVER! Dr. Bassett makes you feel very comfortable. He treatment is…read moreessentially pain free. She does what she can to keep the out of pocket cost down. Her staff is A+ and go above and beyond to welcome each and every patient. I love them all!

this is the beat dentist office in our surrounding areas...Dr Bassett and Dr Rowe are the best and…read morethey have a great staff that is always kind and very helpful..they have many years of experience and knowledge and always explain everything to its fullest...no need to ever be afraid to go the dentist there..they are amazing

Love the experience each time I go! Lauren, my hygienist, is gentle and mindful of any discomfort…read more She checks in and adjusts, but gets the job done quickly and efficiently. Also, how many other offices will make you a fantastic iced coffee for your bday? (Thanks, Leeza!). Finally, Doctors Randall and Julien are caring care providers.

Everyone on the staff is amazing! The front desk, every tech, the schedulers, the insurance…read morespecialists, and of course the dentists, Joe and Ken, go above and beyond to ensure that each patient is treated like an old family friend! My entire family has seen Dr Ken Randall for years, we even changed insurances to ensure they would still be in network! Recommend them to anyone and everyone!

Dr. Moretta was the finest dentist I ever visited. It was not just that he did great work that has…read morelasted three years (so far), it was mainly his attitude and communication skills that I appreciated. He genuinely took his time, with me, explained my options clearly, and made the care as painless as possible. I am not an easy patient either :) Thank you so much. Eric Griffith

I have dealt with increasingly bad teeth due to no dental insurance for years and was incredibly…read moreembarrassed of my smile. My self esteem plummeted and it kept me from smiling and attending many social situations. When I came in to see Dr. Wentz, I was immediately put at ease. I did not feel like I was looked down on and he didn't even scold me like previous dentists have. He assured me that I would be able to smile again soon and today, my miracle happened. The weight of embarrassment was immediately lifted when I saw my new beautiful smile. The dentists and staff and Big Ridge Dental are so incredibly nice and professional. Thank you to each and every one of you. I have enclosed a before and after. Here's to the first day of the rest of my life!

Very honest and very skilled! After Aspen had told me I needed a root canal and crown, I wanted a…read moresecond opinion, so I tried Northgate. I went ahead and had a cleaning and new x-ray as it had been more than 6 months. They are a little behind the times on technology, still using the scrapers instead of the more pleasant (or less unpleasant) water jets. But the dental hygienist was very skilled with it. Then she took the X-rays. Soon, Dr. Sims came in to discuss the Xrays. Rather than just telling me "you need this, you need that", he brought them up on the TV screen and went over every detail with me. I hadn't mentioned Aspen to him. When he got to that tooth, he showed me the cavity, and explained that there was no abscess. If it get it filled before it gets much deeper, I won't need a root canal. That saved me at least $1,500. He also found a large chip on the other side of my mouth, and recommended a filling. I got them both filled the next day. Dr. Sims put in the fillings and did an excellent job. It's never fun, of course, but he handled it as well as he could. They had me as numbed up as possible without putting me to sleep. One of them I didn't feel at all when he was drilling. The other side he told me was at a "nerve cluster" and to let him know if it hurts. I felt it some, but was able to get through it. The filling operation was a success! I'm happy and will definitely return! I wish I could give it 4.5 starts. Due to the old fashioned scrapers, I can't justify a perfect score, but that is my only complaint.

Dr Sims has always been thorough and professional. He saw me after hours for an emergency with a…read morebroken molar. He fixed it nicely with no pain. I have referred many of my family and friends to him and they have nothing great things to say about this establishment. Always look forward to talking to them as they always treat me like family. God bless you Dr. Sims and your staff!

TRUE DENTAL in Hixson, Tn made me a parcel plate when I went back to get it and to make sure it…read morefit right, it didn't, I told them so from the get go. Went back 3 other times for them to fix the problem, and they didn't. All they did was keep grinding on it, so I went to another dentistry in Cleveland, and they made me a new plate, and it's nothing like the other one they made me at True Dental, I spent over 1100. Dollars For the one at True Dental that is worthless. There is no way that I would recommend true dental.

Do not go to this office their dentist is only good as his assistant I wes humiliated regarding my…read moreinsurance and 1 hour for a fitting. Wasted my time make sure t u ey are not cushioning the bill.