I went in with a terrible infection from previous nail salon. Tom was closing but told me come on…read moredown he will take care of me. He educated on a safer product for my nails that would allow my infection to heal as well as grow my own nails with bio harder. If you haven't tried you have to. The staff is friendly, well knowledgeable on what they do. I kept going back and now no more infection just beautiful natural growing nails with great art work. Thanks Tom. As well unlike the mall salons where your rushed due to over booking that does not happen at Pretty Nails of Waterbury. It's a hidden gem with new owners. So if you ever gone there and had a bad experience in the pass give them a try. The prices as well more reasonable than at most salons I've been to. Go head Ladies and Gentlemen you will not regret it.

These nails are awful. He rushed on me, I was out in less than 45 minutes, and they turned out…read morecompletely crooked and bubbled up. It looks like a middle schooler attempted to do my nails, in reality it was just a shaky distracted old man. My boyfriend brought me here to get my nails done as a birthday present, y'all really just fucked my nails up & made me sad. Waste of $45 dollars. Oh and when I called it was only $35 for what I wanted... somehow taxes added $10? Bitch bye.

I have always had excellent service from making an appointment to amazing technicians. The salon is…read moreclean and bright. Always have seasonal decorations , peaceful music ...very relaxing environment. The technicians take great care of my toenails as I have a tendency to get ingrown nails..they are always cut perfectly and the massage is terrific!

I have been going to this place for years up until recently. This is strictly my opinion, but I see…read morewith my own two eyes that price gauging is definitely happening. How are you going to start charging me extra money for something your doing anyway for example? Not to mention, not once have I gone im there and they were able to do the designs I wanted. Everything my answer was "no we dont do that here! No we cant do that here!" And mind you, I wasn't asking for anything that complicated! Whats really funny to me is one of the pictures they use to advertise the salon i really liked the design, but guess what? When I asked for it, I got the same response always get! We do t do that! WHAT??????

This place is so over rated. I've come here numerous times in hopes that they would do better and I…read moreget disappointed every time. 1. Their polish is old and possibly recycled. I see many bottles polish separate every time I come in. Which leads me to #2. 2. My gels or regular polish NEVER last. The gel chips and the regular polish will chip as well. 3. Some of the nail techs PRETEND to understand you. Spanish is my first language so I get it. There has been times when I've asked the nail tech an open ended question and they would pretend to understand me with a yes response. It's rude. If you don't understand, just say you don't. They're prices are reasonable and SOME of the nail techs are very kind and work hard. But I'm not sure the people who work there are happy or getting paid fairly. Most of them seem miserable to be there and it shows through their massages. I've been there over 100 times since I have lived in Cheshire and I finally think I'm done. To be honest, I only go there because they are usually the only ones that have walk in availability.

I scheduled pedicure for my mother same day. They were able to accommodate both mom and sis same…read moreday. Service was prompt and friendly as they entered salon. The ladies are bilingual both English and Spanish speaking. Everyone was pleased with their pedicure. Plenty of parking behind business.

I love this place. The people are so nice and friendly and they are very accommodating and I love…read morethe massage after. Will recommend anyone to go there for their nails. The prices are fair

I have been coming to this place for around 4 months. I…read morelike the services they provide with my gel mani and spa pedi. The spa pedi includes a 20 minute reflexology option that I always enjoy. The gel mani included a quick shoulder massage and a paraffin hand treatment. It's a little pricier than other places but the extras are worth it. Great customer service and a modern playlist make this a really nice experience.

I have been to Diamond Nails for several years. The salon is always immaculate, the staff is…read morefriendly, and the technicians are skilled. i've been very pleased with both gel and dip manicures, and regular pedicures.

I was not happy with my pedicure. I had specifically chosen a French pedicure, but the nail…read moretechnician was unable to do the French tips properly and had to ask someone else to come and finish them. Unfortunately, even after that, I was not happy with how the pedicure turned out. The French tips were uneven and did not look clean or polished. I was disappointed with the final result.

I've been coming here since 2018. They always do a great job, clean and consistent! Everyone is…read morealways friendly.

This doesn't even deserve a 1 star how do you have people there who paint all…read moreover the skin on your toes! I came to give a another chance and they don't have skilled techs! Gel polish all over my skin! Now I have to get them done again my a professional! don't go to this place

It's clean . The owners are excellent in their profession. And it's always a pleasant atmosphere.read more

Amazing family business. CK and Kelly are absolutely wonderful and I look forward to seeing them…read moreregularly. Manicures and pedicures are perfection. Their new space is so welcoming and clean. A must try!

I've been using Lina Nail and Spa for pedicures for many years, always happy with the service!read more

My daughter was harassed because they didn't like the tip she left…read more Very unsettling and upsetting. I would never recommend this nail salon