Since I was experiencing problems with my water supply and a constantly running water pump, I was…read moreextremely grateul that they were able to respond to my call within a couple of hours. They diagnosed the problem and were able to repair the system in about an hour. I am pleased to have my water pump operating in a normal manner. I am not familar with the fees charged for similar repairs so I can't comment on the value of the services rendered to me. I was a new customer so I would like to believe that they charged a fair and competitive amount for their services. The service men were very pleasant and courteous; they remembered to reset the water heater before they left.

First of all, they answered the phone and responded quickly as they were in the area. Sean (3rd…read moregeneration) came over and figured out a mystery leak that another plumber could not detect. Knowledgeable, courteous, professional. Finally found a reputable, knowledgeable and reliable plumber that will be our go to.

Cody was prompt, quick, and extremely helpful! The price was a bit high for the service required,…read morebut the technician did a fantastic job and got us out of a bind by getting the job done quickly.

DO NOT USE!!!! Horrible service, we've spent thousands of dollars and have a brand new unit and…read morethis is the third time it's failed in 2 years. It currently went out and they are refusing to repair until Monday. It's FRIDAY I have a 4 month old and a pregnant visitor, this is completely unacceptable. Avoid at all costs

I don't usually take the time to write reviews. In summary, Alan does all the extra little things…read morethat turns good service into excellent service. I compared all the plumbing services in this area and Alan stood out as unique. His website is impressive in addition to 5 star plumbing reviews on google, facebook and homeadvisor. I gave him a call for my garbage disposal. He arrived on time the next day and gave me a fair estimate in little time. It didn't take long for it to become clear he is a true professional with a personality of an old friend. He then checked out other plumbing issues I had remembered. He resolves unexpected mishaps with grace - he thinks quickly on his feet. In general he is down to business and has good insights into things if you ask him. I actually learned quite a bit in the short time he was here. He made the experience of having a stranger in your home as good as it gets and did the work I needed done quickly. Alan provides A+ plumbing service to local residential homes in Salisbury, Wicomico, Delaware, Etc. While you'll learn Alan is mostly a one man band, he outperforms the larger teams in the area if you're lucky enough to fit into his schedule when your toilet breaks. I can't stress enough how much I recommend calling him as your go to plumber for emergencies or general maintenance.

Great service and staff. We had a frozen pipe issue and they came out within the hour and fixed…read morethe issue. Awesome job!

I had a problem with an installation that was covered by warranty and was so disappointed by the…read moreservice by the company. I was without my air conditioner for almost a month this summer and some one on the phone told me that part to repair it was on the truck and they would be getting to me at sometime. Now in September this unit is still has not been returned to a fully functioning system even though I have paid in full for their services

I started my search for a plumber to install a pot filler rough-in on Yelp. Contacted 4 plumbers…read more Bryce from East Coast was the first to reply almost instantly. After a brief text conversation I was quoted a price and directed to call to set up the job. A few day later I called and spoke to Kelly, who quickly set me up an installation date a week later. (By this point, only one of the other 4 had contacted me and they were scheduling a month out!) On the day scheduled for the installation, Tony, showed up, on time. He was kind, polite and helpful, explaining exactly what he was going to do. He quickly and efficiently completed the job, even vacuuming, when done. He took time to review the job and explain my next steps, as I was installing the faucet myself, at a later date(as part of a kitchen remodel). Based on this experience, I would highly recommend East Coast Plumbing Service for any plumbing job. They were fairly priced, efficient, kind and got the job done quickly.

I cannot recommend this company based on my experience. I…read morecalled because of an active water leak affecting my bathroom and closet ceiling. Before the plumber arrived, I had already done some troubleshooting and explained that the leak became worse when water was being used in the house and slowed significantly when I shut off the main water supply. The plumber briefly looked around, noticed a small amount of water in the HVAC condensate pan, and immediately concluded that the air conditioning was the cause. He would not seriously consider the information I provided or investigate other possible plumbing-related causes, despite the clear pattern I described. I felt like my observations were dismissed without a thorough evaluation. On top of that, there was a non refundable fee of $179 for the visit. When you're dealing with a leak that is actively damaging your home, you want someone who will methodically diagnose the problem rather than jump to a conclusion. Unfortunately, that was not my experience. I hope the company takes customer concerns more seriously and performs a more comprehensive assessment before ruling out other possibilities.

This company provides great service from the first phone call to their truck backing out of the…read moredriveway. They have come to our rescue several times and they are professional, efficient and after they fix the problem they always leave the area looking better than before. In my opinion they always go above and beyond and we have never been disappointed.

From the owner: Hickman Plumbing, Heating and Air Conditioning specializes in the comfort of your home...whether…read moreit's new construction, residential, install or maintenance, we can help you! We also offer a home energy inspection to find out just how efficient your existing system is performing and offer solutions to maximize it.

Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

Unprofessional and dishonest. I called for a simple inquiry about a sump pump. They never mentioned…read moreany dispatch fee over the phone. When the worker arrived, the homeowners weren't even there. I told him he could not come inside and asked him to leave. He refused to leave the property until I threatened to contact local authorities to remove him.No services were ever done and absolutely nothing was signed. Later, the office staff called me, acted incredibly rude, and threatened financial penalties. Now, they are sending predatory, inflated bills to a completely different address trying to force us to pay for a service that never happened. On top of that, ever since I gave them my contact info, I have been targeted by 10 to 15 spam calls and texts EVERY SINGLE DAY. They clearly sold or leaked my phone number. Absolute scam. Avoid this company.

Heaven sent in a HOT weather emergency. 89 year old in laws' a/c system quit. Repaired in one day…read moreeven though manufacture parts back ordered for 2 months. Polite, trustworthy and old school service. Fair pricing and quick 5*

Extremely over priced. Never again! I had to pay as they went out and got parts they should have…read morehad on the truck. Total rip off!