This was the first time I've ever needed to be seen by a podiatrist. It was easy making the…read moreappointment. I was seen at the appointed time with very little wait time. Dr. Huey was very prompt, professional, and very personable. Dr. Huey explained the problem with my toe and then was able to quickly fix the problem with no pain. It was a very positive experience.

Highly recommend excellent quality of care will take the time to listen to patients…read more Concerns to help treat foot pain and help resolve foot issues

I have Rheumatoid Arthritis which has been in remission for 17 years. However, this past Spring,…read moresomething happened with the medication I'd been using, and I had some breakthrough flares, including the joints of my toes at the balls of my feet. It felt as though I was walking on marbles. Dr McMillan-Gordon did a digital scan of my feet and had customized orthotics made to accommodate the sore joints, which are working wonderfully. No more pain and I can walk comfortably again. Expensive, but worth it.

Best Podiatrist ever!!!! Love this Doc, patient wonderful bedside manner. My daughter had an…read moreingrown toenail, and she was flipping out when she heard it needed to be taken out. Dr. McMillan-Gordon was patient with her. I swear I thought he was going to kick us out of his office, yes that is how dramatic my daughter was. He just kept calm and explained to her the importance of getting this taken care of. He kept explaining to her that the pain in her head was much worse than what it actually will be. I love this doctor, of course looking back at it now it was funny but during the actual visit, i was embarrassed, but Dr didnt even make me feel bad at all.

Total scam artists. they will get back to you right away. But are super evasive on giving you…read morereal costs. After sending them pictures and describing the desire to get an estimate on just two fungus toenails, they refused to give me a price over the phone. Instead, they want me to pay out of pocket for just an office visit ($175) and refused to tell me the cost of getting the two toe nail fungus issues taken care of. Really disappointed in what a waste of time they were. maybe they are good to use if you have insurance and don't care what the cost is. But they suck if one is just trying to get an accurate out of pocket cost.

Great treatment and staff. Highly recommend. Very thorough (which may help explain why she runs a…read morelittle late sometimes)

Dr Taylor was extraordinarily helpful in an unusually effective manner. He saved me from bunion…read moresurgery!! Many heartfelt thanks Dr Taylor!!

I didn't see the doctor but this review is based of the customer service from their reception and…read morepre paper work. They were not fast to respond to messages and they schedule you out 3 months. This doesn't seem like a dr office, but a business. Why have ppl sign terms and agreements like your going to get charged 18% interest. Seriously ! And why does race matter on the forms!

Note I posted this on the Dr. Hiatt page (solo) and now doing same review for the practice…read more "Unlike so many Drs these days, Dr. Hiatt did NOT ask me to write a review. Which likely tells you all you need to know about him. Competent Drs don't need to ask! I was slightly worried to go to him given I had an issue and the only recommendation was from strangers online. I've been burned before but this time .... drumroll.... winner! Dr. Hiatt is thorough, careful, clearly knows his craft and is gentle to boot. He will answer all your questions (very unusual) and even laugh at your jokes while making a few of his own. My kind of Dr. !! If you need a competent podiatrist, Dr. Hiatt is my suggestion!"

I've been a patient at Balance Foot and Ankle for over a year with an active, ongoing treatment…read moreplan. I needed a simple prescription renewa that Dr. Abraham prescribed -- and couldn't get a human being at the actual office to handle it. The phone system routes to a call center that can only book appointments. When I asked them to transfer me to the office for a prescription renewal, I was put on hold for 10 minutes and then hung up on. Multiple callbacks got me nowhere, no human, no resolution. I shouldn't have to book an appointment and wait weeks just to get a renewal on a prescription that's part of my existing treatment plan. This is a basic patient care function and the office infrastructure completely failed at it. Dr. Abraham is great, but if you can't reach the office when you have an actual medical need, that's a serious problem. Fix your phone system.

I cannot thank Dr. Selina Shah enough for the incredible care she has provided to my mother. My mom…read morehas suffered from chronic knee pain for decades, and we had almost given up hope of her ever finding relief. We came to Dr. Shah for Hyaluronic Acid injections, and the results exceeded our wildest expectations. After decades of dealing with pain in both knees, my mom is finally pain-free. Dr. Shah was not only highly skilled and professional but also incredibly compassionate. She took the time to explain the procedure and made sure my mom was comfortable throughout. The difference is night and day--my mom is now walking without pain for the first time in many years. If you are looking for an doctor who truly cares and delivers results, look no further than Dr. Shah. I also want to extend a huge thank you to Michael, Hazel and the entire staff for being so warm, welcoming, and efficient during our visits. From the front desk to the medical assistants, the entire team made my mom feel comfortable and cared for from the moment we walked in.

I remain jealous of others who got the 5-star treatment. Did I just see her on a bad day? I really…read morereally wanted to try regenerative medicine. I tend to get a lot of orthopedic injuries. I'd love to try it for my frozen shoulder, my torn hip labrum, etc. I was also deeply interested in diagnostic ultrasound. Hopefully I can find another provider in the area.

Dr. Scivally seems very competent. He comes across as caring and personable. He listens and goes…read morewith conservative approaches before diving right into surgery. His billing department is awful though. Just prepare to have to explain how the insurance payments and discounts work, as they will just bill you the full amount. It almost comes across as if it's deceptive, but I won't go as far to say that. Rather, it seems just incompetence. But the doc is great.

I 100% recommend Dr. Scivally! I needed to see a foot specialist after I fractured my toe, but…read moredidn't get a referral since it was an urgent care doctor. My husband has seen Dr. Scivally several times so I knew it was a good choice. The front desk staff person was super friendly. Dr. Scivally went over my x-rays, looked at my foot, and gave me recommendations for care. The doctor was funny and friendly. Would go back if I needed to. Hopefully, not though.

To be clear, I like the doctor and some of the staff. However, the billing function is incompetent…read more They have trouble understanding what the insurance pays and then what the responsibility of the patient is. I've been billed multiple times for the same visit and had a refusal to recognize insurance payments on another visit. I've only been three times. Even attempting to call results in leaving a message that never gets returned.

I feel so fortunate to have found Dr. Lie at Bay Area Foot and Ankle Associates. I have always been…read morepretty physically active, but at the age of 64 I took up the sport of dog agility, and am trying to do some serious running for the first time in my life. Besides not being as fast as I would like, I started having pain in my knees and heels. Dr. Lie booked an appointment for me when he knew he'd have plenty of time to do a video gait analysis and go over the results with me. He gave me lots of specific information about how to run more effectively and with less stress on my knees and Achilles tendons--in fact, he had even watched a video of dog agility handlers in order to know more about the type of running and turning that's involved in the sport! He also gave me exercises and resources for increasing the strength and flexibility in specific parts of my legs based on my gait analysis, and offered follow up care as needed. Dr. Lie impressed me as a topnotch podiatrist and running coach who takes an individualized approach to his patients, and is committed to helping them achieve good health and fitness.

First time and last. Just needed routine nail care for fungus. Once I didn't opt for their premium…read morelaser therapy I felt like they expended little effort in what I wanted. The best part though was when they were done grinding my fungal toenails they didn't clean off all the debris from my foot. Their response was it will just fall off. Well it did on their floor. Probably not best to have fungal debris on your floor where other patients can pick it up

Dr. Steinberg may be a real great guy, but the business end sucks. I went in for my second…read moreappointment today, only to be told that the doctor was out of town. Having blown 2 hours of work to make sure I was on time, and not having received any calls, texts or emails from the office. The person at the desk pretty much acted like it was my fault, saying that everyone was notified and that if I didn't get the message it was my fault. I repeat. There was no message. Ever. Their deal is to charge you if you don't show up, so I think my time is as valuable as theirs and I want to be reimbursed for the money I lost by taking off work. Point is. I won't be returning. I do not appreciate being disrespectEd. And if I were you I would avoid this business

She was friendly, helpful, competent and basically wonderful. I was expecting my foot problem to be…read moreworse.

I am very disappointed with my recent experience…read more I visited Dr. Patel for treatment of a wart. She was supposed to order a medicated patch after my appointment, but it was never ordered. As a result, my condition worsened and became more painful. I called the office to request medication. The receptionist told me that Dr. Patel would send a prescription to CVS and wanted to see me again the next day. I explained that I could not come in immediately and preferred to try the medication first. I said that if it didn't work, I would schedule another appointment and pay the additional $50 co-pay. I was told that was fine. However, three days later, no prescription was sent to the pharmacy. I am still in pain and have received no follow-up. The lack of communication and follow-through has been frustrating and disappointing. When patients are in pain, timely care and basic responsiveness should not be optional. I hope the office improves its follow-up process so other patients do not experience the same issue.