I used Embassy from October 2016-Dec 2018. My first year experience with Trevor (no longer at Embassy) was fantastic. Great attention to detail, almost daily visits, wonderful landscaping, mowing, edging, sprinkler work. Once Trevor left, my experiences declined sharply. I was passed from one rep to another. The quality of the weekly service declined markedly. The costs incurred for services not rendered were amazing. I had to read the bill carefully, as extra mowing and treatments were not done but charged for. In the spring of 2018, they discovered a major valve leak in the main water supply to the sprinkler system because of putting off my winterization in the fall of 2017. It took 2 crews and 5 guys to repair. I had to argue and fight to not pay for the repair, which was because of their negligence. The work last summer was haphazard and shoddy. Little to no follow up despite calls and emails. I was then charged $539.03 in Nov/Dec 2018 for winter fertilization/sprinkler blowout and a final mow. This spring, despite the abundant moisture, my front yard was snow white as of 03.15.19. I was informed after requesting service, that Embassy "was no longer in the residential lawn care business". My new lawn company assured me that the yard had recieved no winter fertilizer/weed treatments....barely anything that I paid for in Nov/Dec 2018 was actually done. My new company is doing a soil sample to prove this. It doesn't state on this site that they are not in the residential business any longer, but I was so poorly treated from late 2017 through 2018, that I felt that I needed to vent and publically state what a disaster this experience was. If you have a business, DO NOT consider them for your landscape needs. Their guys actually run behind mowers, pay little attention to anything missed, do not edge correctly, may or may not blow off sidewalks and drives. Can't imagine them treating businesses better than individuals. I paid an average of $300/month for services. Should have bought a Snapper mulcher and done things myself. For a company with such a supposed great rep in KC, they certainly treated this homeowner very poorly. read more

Our HOA used this company for several years, but 2020 has been the year my yard looked its worse, whether it was due to the weekly workers or the contracted treatments of our HOA Board, overall the yards in our neighborhood looked bad. read more

I have a residential property in Parkville Missouri and a retaining wall that had been constructed 10 years ago was falling down and in need of replacement. Not a big project ( approximately 8 ft. high by 12 ft. long ) , I had decided to replace it with manufactured stone. I hesitated to contact Embassy thinking that they , because of their size ,would be too expensive to mess with such a small project. Actually , they were the most competitive bid I received. In addition , they proposed to replace a garden which sits on top of the wall with new plants , edging , soil and mulch, for a total price that was still the best bid that we received. Their landscape architect, Michael, along with the project manager, John ( who during the project had ankle surgery and who guided the project from his hospital bed) came to the site and drafted the proposed project. Michael, who responds immediately to every inquiry , was there for us through every step of the way. The construction guys : Jeremy ( The hardest working man since James Brown ) , his son Joe and Daniel completed the job in three working days and did a beautiful job. My wife and I are very happy with the wall and garden and would recommend Embassy Landscape Group to anyone considering their services. read more