I used Embassy from October 2016-Dec 2018. My first year experience with Trevor (no longer at…read moreEmbassy) was fantastic. Great attention to detail, almost daily visits, wonderful landscaping, mowing, edging, sprinkler work. Once Trevor left, my experiences declined sharply. I was passed from one rep to another. The quality of the weekly service declined markedly. The costs incurred for services not rendered were amazing. I had to read the bill carefully, as extra mowing and treatments were not done but charged for. In the spring of 2018, they discovered a major valve leak in the main water supply to the sprinkler system because of putting off my winterization in the fall of 2017. It took 2 crews and 5 guys to repair. I had to argue and fight to not pay for the repair, which was because of their negligence. The work last summer was haphazard and shoddy. Little to no follow up despite calls and emails. I was then charged $539.03 in Nov/Dec 2018 for winter fertilization/sprinkler blowout and a final mow. This spring, despite the abundant moisture, my front yard was snow white as of 03.15.19. I was informed after requesting service, that Embassy "was no longer in the residential lawn care business". My new lawn company assured me that the yard had recieved no winter fertilizer/weed treatments....barely anything that I paid for in Nov/Dec 2018 was actually done. My new company is doing a soil sample to prove this. It doesn't state on this site that they are not in the residential business any longer, but I was so poorly treated from late 2017 through 2018, that I felt that I needed to vent and publically state what a disaster this experience was. If you have a business, DO NOT consider them for your landscape needs. Their guys actually run behind mowers, pay little attention to anything missed, do not edge correctly, may or may not blow off sidewalks and drives. Can't imagine them treating businesses better than individuals. I paid an average of $300/month for services. Should have bought a Snapper mulcher and done things myself. For a company with such a supposed great rep in KC, they certainly treated this homeowner very poorly.

Our HOA used this company for several years, but 2020 has been the year my yard looked its worse,…read morewhether it was due to the weekly workers or the contracted treatments of our HOA Board, overall the yards in our neighborhood looked bad.

We recently had Artisan add some additional guttering to our home and fix a few problem spots that…read morewere completed poorly by the builder of our home. Matt was great about giving me different options of how to fix the issues. He was patient and answered all my questions. The team that completed the work was amazing too. They worked quickly and even used some of the extra guttering we had left over to extend a washed out area in one of our flowerbeds. Artisan's prices are fair, their work is great, and they take care of their customers.

Matt and his crew are very professional and provide excellent service! They showed up on time and…read moreworked long hours in the heat on a hot roof. I would recommend this company to my grandmother!

I have hired CBR for 2 leaks and just got an estimate for a 3rd problem due to wind damage on the…read moreroof of my deck. One leak was a repair all the way down to the wood. They were professional and did a good job, but over that winter, something happened and the leak started back up again the following spring. They came out and did more sealing around the furnace exhaust pipe and that fixed it. There was no extra charge for coming back. The second leak in my mobile home roof they were able to repair easily in a few minutes. We have had no other leaking in either spot. Ryan has been great to work with in figuring out the problems and what needed to be done. He has been honest and helpful and has explained the what's and why's to fix the problem areas. In the work they have done for me, Ryan shows he cares about doing jobs right, not just put a bandaid on the problem, especially when the problem was created by the things not put down right in the first place by someone else.

2 years ago Christian Brothers inspected my roof. It didn't need replacing but they replaced some…read morevents damaged by squirrels. Positive experience. After recent storms I asked them to come back. It was a different salesman this time. Again, the roof was in good shape except a few shingles were raised because of wind. There is a $450 minimum glue them down. They said they would do the repair and check for any other damage while on the roof. When they came about 3 weeks later, the worker was on the roof less than 20 minutes. It didn't look to me that any repair had been done. My contact called me back 2 days later and said the worker didn't think there was any wind damage, but did a little caulking and nailed a few nails down to make it worth the minimum charge. I didn't think that was a lot of work for $450. He said he could lower the bill to $350. I said that still seemed high for less than 20 minutes work. He got a little huffy with me and said it was dangerous work and there was driving time involved. I suggested the worker should have called him and maybe do nothing. Then he insisted I tell him how much I thought the job was worth. I wasn't interested in playing that game. He finally asked if I thought it was worth $300? By that time I was done with him and the company. I mailed my check and addressed the envelope to the owner of the company, hoping I might get some further explanation about what happened. I don't usually do negative reviews, but when my check cleared 3 days later and I never heard from the owner, I decided I would let other people know. I will not use this company in the future.

All about money claims to have a guarantee doesn't guarantee anything besides taking money and…read moreimproper work and sloppy labor from start to finish the owner has no ethics.

Absolutely the best experience for the situation. The first company to respond with a bid which…read moreturned out to perfectly match a structural engineer's later recommendations. Amazingly it was also the lowest bid. Honest and direct in the consultation and the work crew was professional and pleasant. The crew was considerate during their work and disruption was minimal as I am WFH. Absolute Masonry made this customer's month with their stone foundation repair work! I recommend their service to anyone.

Experience Roofing Design communicated well from the very beginning. They were on time. Even though…read moremy insurance policy didn't work in my favor the folks at Experience worked with my budget to give me the best deal. Even after the roof was done they looked through my yard multiple times to make sure it was cleaned extremely well. I would use them again! Thanks, team!!

In my experience, when everything goes well rarely do people provide feedback. Reviews are…read moregenerally negative. That is not the case here. We have been using this team for multiple years and have been very satisfied / no issues / all good. The gentleman that has been working with us for years has retired and a new tech came to our house to work on our sprinklers. It was not the best experience - in fairness he was early in his career (we have all been there). Long story but punchline is a water line burst in our basement while he was working on the sprinklers - I wasn't home - so my wife notified him that water was shooting everywhere - not good. Unfortunately - he did not know how to shut off the "main" had to call his supervisor. Precious time had been lost and several personal items in our basement were ruined. Not expensive things - sentimental things like pictures. I came home immediately and saw the mess and was appropriately upset. My wife and I were retrieving stuff / cleaning. We were told that a plumber needed to assess - his company is not (nor does it advertise to be) certified plumbers - they focus on irrigation. In the heat of the moment that did not make a difference to me - I was angry. Meanwhile - we secured an emergency plumber to come at 9:00p and it was going to be expensive. I was convinced the broken pipe was not a coincidence - that it had to be tied to the irrigation issue. I conversed with the Lawn team via email and said I hope the owner comes with an open mind tomorrow to help us get to some sort of common / good answer - and I will try to do the same. When the emergency plumber arrived - I didn't tell him the irrigation company or tech - I just said - "could he have caused this?". The plumber said "no - nothing he could have done would have caused this - the house is 15+ years old and parts wear out and he has seen this before - they just break". In fairness, he did say the tech should have known how to shut off the main as that would have mitigated much of the damage. Once the plumber completed the repairs I emailed the owner saying "he was right - it was not his tech - I apologize for so quickly assigning the blame". I said I do look forward to meeting him tomorrow as we still have a sprinkler head issue to resolve - but I do regret how quick I was to judge. This morning was parked outside of our house 5 minutes before the scheduled time. I met him on the front porch - we looked eye to eye - and he said "thank you for the update last night". It was sincere - I owned my own small business for many years. When things go wrong it is very stressful - and things will go wrong - people are not perfect / no one is. We reviewed the plumber's work and then he said lets get that sprinkler fixed. He did it himself - no one else there - just hand on shovel and in the mud. He then knocked to inform me that it was all done. I asked him "what do I owe you?" - and his answer was "nothing - you have been through enough the past 12 hours". Think about that - I attacked his business without incorrect assumptions - and he still took the high ground. One true thing in life - character is not revealed in good times - it is when things go South you wee what the person's character is. We shook hands - looked each other in the eye with mutual respect and everything has turned out fine. So my point in all of this - mistakes happen - but what I experienced today was an owner of a business doing the best he can to do the right thing. Respect for him. Of course I wish I never had to deal with the water leakage issue - but in some ways I am grateful. Glad to know there are good people out there and are fighting the good fight. What I experienced was that the owner was a fair and decent man - and we walked away on good terms. That seems like a rare thing in this world today - so it was really impactful to me - I saw what the man was made of / his actions when things went bad and I respect him for that. Thank you Jason. Michael

Fine for maintenance type things, but don't ask them to do the hard stuff - i.e. plumbing. Had a…read morevalve totally replaced by them last November and I have crews here doing some work and we're moving some sprinkler stations around, but this crew showed me inadequate/flimsy connections to the valve they replaced not a year ago. The landscaping crews turned it on just now and the water gushed out of the weak joint. I need it repaired now, so this crew is going have to do it. I've been using Lawn and Sprinkler Guys for basic maintenance for years, but I'm going to choose a more competent company for this type of work. I'm out over $500, plus the cost of repairs today, so be forewarned!

From the start we had a great experience with 1A Roofing…read more I had at least one other business in mind when I started my request a quote on Yelp to replace our roof. My husband and I knew it would be a huge project as we had a 40 year old wood shake shingle roof that was not insurable and needed to go probably 10 years ago. We ended up having three different companies out to bid, one we had used before for a smaller project that gave a competitive bid and two unknowns to us. The first unknown wanted to charge us twice as much as what we ended up doing, so it's certainly worth asking around and getting quotes. 1A was the most unknown as it was the only one that came with no Yelp reviews and no feedback from others online. Turns out they are a new company and when Danny came out to quote us on the roof he was really friendly, answered all of our questions, and gave us a price we just couldn't beat. Before we settled the deal we had at least one more call with him and talked through even more questions that came up and felt assured they would do a great job on this project. It took them around 3.5 days to complete our roof and I will say it was a ton of work. Pulling wood shake off of a 3K sq. ft. home is not an easy feat, especially in early June humidity in KC. The crew got to work, and my husband and I got to know Roberto, who with Danny, are the two owners of 1A. Roberto is young, but an honest, kind, and talented roofer. He did a great job leading his team and getting us a solid and nice looking roof in a good amount of time. The thing that probably shocked me the most was just how quickly they were able to clean up and get our yard back to looking normal when they were done. On top of that they fixed anything that had to be moved, ensured our gutters were clean, and were responsive to all questions throughout the process.

I had a very good experience with them having my gutters replaced. Definitely the most affordable…read morequote I received out of the 4 or 5 I got. The guy who worked with me most, Danny, was very friendly and explained the process well. The work was done quickly. 1 month out and no issues so far!

Our roof needed repairing but it didn't need to be replaced. The top of our roof is flat and if we…read moreget water in our house, it comes from that flat roof. The company who'd replaced our roof didn't replace the flat part. They said it didn't need to be replaced. It was a rainy day when they collected the check. As soon as they were gone, our family room ceiling opened up and gallons of water poured in. The roofing company agreed to replace the flat roof but they did a sloppy job. I had someone on my roof who was screening off areas where critters could access our attic and they told me that flat roof needed to be replaced, sooner than later. I contacted several companies recommended by people on the Nextdoor app. One company came out to give me a quote but never returned my calls. Another company told me they were only doing roof replacements. I appreciated their honesty. I was very specific when I called roofing companies; I didn't need a new roof. One guy came out and told me he could contact my insurance company and tell them my roof had been damaged from a storm. We'd not had any damage to our roof from storms and that's bordering on insurance fraud. I decided to check out Yelp recommendations and saw that Easton had a lot of good reviews. When I called, they were very nice and told me they'd send someone out. The guys from Easton were there on time and they gave me an estimate. The estimate was very reasonable so I called to schedule the repair. The workers were very nice, professional, timely and they were there everyday until it was finished. They cleaned up after the repair so I wasn't finding random pieces of roofing material. Everyone, from the woman who answered the phone to the guys who did the repair was very nice and the whole process was seamless. Easton completed the repair and after years of checking ceilings, I can finally relax. Another contractor I'd used to remodel our house often needed access to the roof. I didn't ask him to check the flat roof but while he was up there, he wanted to check it out. He assured me they'd done a very good job and then asked for their info so he'd have the name of a good roofing company if one of his clients was looking to replace their roof. When an outstanding contractor is impressed with the work done by another company and asking for the company's info, that says a lot. If we have to replace our roof, we'll definitely use Easton and if anyone needs a roof replacement or repair, I highly recommend them. They've earned those 5 star reviews.

I now have a Wonderful roof and gutters. They look great. I am so thankful everything was so easy.read more