I used Embassy from October 2016-Dec 2018. My first year experience with Trevor (no longer at…read moreEmbassy) was fantastic. Great attention to detail, almost daily visits, wonderful landscaping, mowing, edging, sprinkler work. Once Trevor left, my experiences declined sharply. I was passed from one rep to another. The quality of the weekly service declined markedly. The costs incurred for services not rendered were amazing. I had to read the bill carefully, as extra mowing and treatments were not done but charged for. In the spring of 2018, they discovered a major valve leak in the main water supply to the sprinkler system because of putting off my winterization in the fall of 2017. It took 2 crews and 5 guys to repair. I had to argue and fight to not pay for the repair, which was because of their negligence. The work last summer was haphazard and shoddy. Little to no follow up despite calls and emails. I was then charged $539.03 in Nov/Dec 2018 for winter fertilization/sprinkler blowout and a final mow. This spring, despite the abundant moisture, my front yard was snow white as of 03.15.19. I was informed after requesting service, that Embassy "was no longer in the residential lawn care business". My new lawn company assured me that the yard had recieved no winter fertilizer/weed treatments....barely anything that I paid for in Nov/Dec 2018 was actually done. My new company is doing a soil sample to prove this. It doesn't state on this site that they are not in the residential business any longer, but I was so poorly treated from late 2017 through 2018, that I felt that I needed to vent and publically state what a disaster this experience was. If you have a business, DO NOT consider them for your landscape needs. Their guys actually run behind mowers, pay little attention to anything missed, do not edge correctly, may or may not blow off sidewalks and drives. Can't imagine them treating businesses better than individuals. I paid an average of $300/month for services. Should have bought a Snapper mulcher and done things myself. For a company with such a supposed great rep in KC, they certainly treated this homeowner very poorly.

Our HOA used this company for several years, but 2020 has been the year my yard looked its worse,…read morewhether it was due to the weekly workers or the contracted treatments of our HOA Board, overall the yards in our neighborhood looked bad.

Our roof needed repairing but it didn't need to be replaced. The top of our roof is flat and if we…read moreget water in our house, it comes from that flat roof. The company who'd replaced our roof didn't replace the flat part. They said it didn't need to be replaced. It was a rainy day when they collected the check. As soon as they were gone, our family room ceiling opened up and gallons of water poured in. The roofing company agreed to replace the flat roof but they did a sloppy job. I had someone on my roof who was screening off areas where critters could access our attic and they told me that flat roof needed to be replaced, sooner than later. I contacted several companies recommended by people on the Nextdoor app. One company came out to give me a quote but never returned my calls. Another company told me they were only doing roof replacements. I appreciated their honesty. I was very specific when I called roofing companies; I didn't need a new roof. One guy came out and told me he could contact my insurance company and tell them my roof had been damaged from a storm. We'd not had any damage to our roof from storms and that's bordering on insurance fraud. I decided to check out Yelp recommendations and saw that Easton had a lot of good reviews. When I called, they were very nice and told me they'd send someone out. The guys from Easton were there on time and they gave me an estimate. The estimate was very reasonable so I called to schedule the repair. The workers were very nice, professional, timely and they were there everyday until it was finished. They cleaned up after the repair so I wasn't finding random pieces of roofing material. Everyone, from the woman who answered the phone to the guys who did the repair was very nice and the whole process was seamless. Easton completed the repair and after years of checking ceilings, I can finally relax. Another contractor I'd used to remodel our house often needed access to the roof. I didn't ask him to check the flat roof but while he was up there, he wanted to check it out. He assured me they'd done a very good job and then asked for their info so he'd have the name of a good roofing company if one of his clients was looking to replace their roof. When an outstanding contractor is impressed with the work done by another company and asking for the company's info, that says a lot. If we have to replace our roof, we'll definitely use Easton and if anyone needs a roof replacement or repair, I highly recommend them. They've earned those 5 star reviews.

This company does quality work quickly. The owner is great and didn't try to sell me a whole new…read moreroof, but just did necessary repairs. A lot of times, when you show contrctors an issue, they try to convince you to spend far more than you need to. This company didn't do that. So, A+ for honesty. And A+ for getting my leak to stop leaking.

I remember they were reasonably priced at the time they installed my new roof a few years ago, but…read moreyou get what you pay for in the long run. Horrible with communication and customer service. Unprofessional and unresponsive via phone and email. My roof is still under warranty and there were a few loose shingles I asked them to inspect. They disturbed my tenants when I specifically asked them to coordinate with my property manager first to schedule a time to go to the property. Nothing was fixed because they didn't notice anything awry, but the photos my property manager sent show otherwise.

I had an exceptional experience with Braden and his team. A friendly receptionist answered my early…read moremorning call. She set up a next day appointment on the job site. Braden showed up on time and was extremely friendly & knowledgeable. He really knows his stuff. He didn't propose the most expensive solutions to my roof & gutter issues. He laid out logical solutions that were cost effective & I really appreciated that. The work was finished quickly and for the agreed upon quote. Top notch execution. Fast, friendly, professional operation. I highly recommend Braden's services for all of your roofing / gutter needs...Residential or commercial.

In my experience, when everything goes well rarely do people provide feedback. Reviews are…read moregenerally negative. That is not the case here. We have been using this team for multiple years and have been very satisfied / no issues / all good. The gentleman that has been working with us for years has retired and a new tech came to our house to work on our sprinklers. It was not the best experience - in fairness he was early in his career (we have all been there). Long story but punchline is a water line burst in our basement while he was working on the sprinklers - I wasn't home - so my wife notified him that water was shooting everywhere - not good. Unfortunately - he did not know how to shut off the "main" had to call his supervisor. Precious time had been lost and several personal items in our basement were ruined. Not expensive things - sentimental things like pictures. I came home immediately and saw the mess and was appropriately upset. My wife and I were retrieving stuff / cleaning. We were told that a plumber needed to assess - his company is not (nor does it advertise to be) certified plumbers - they focus on irrigation. In the heat of the moment that did not make a difference to me - I was angry. Meanwhile - we secured an emergency plumber to come at 9:00p and it was going to be expensive. I was convinced the broken pipe was not a coincidence - that it had to be tied to the irrigation issue. I conversed with the Lawn team via email and said I hope the owner comes with an open mind tomorrow to help us get to some sort of common / good answer - and I will try to do the same. When the emergency plumber arrived - I didn't tell him the irrigation company or tech - I just said - "could he have caused this?". The plumber said "no - nothing he could have done would have caused this - the house is 15+ years old and parts wear out and he has seen this before - they just break". In fairness, he did say the tech should have known how to shut off the main as that would have mitigated much of the damage. Once the plumber completed the repairs I emailed the owner saying "he was right - it was not his tech - I apologize for so quickly assigning the blame". I said I do look forward to meeting him tomorrow as we still have a sprinkler head issue to resolve - but I do regret how quick I was to judge. This morning was parked outside of our house 5 minutes before the scheduled time. I met him on the front porch - we looked eye to eye - and he said "thank you for the update last night". It was sincere - I owned my own small business for many years. When things go wrong it is very stressful - and things will go wrong - people are not perfect / no one is. We reviewed the plumber's work and then he said lets get that sprinkler fixed. He did it himself - no one else there - just hand on shovel and in the mud. He then knocked to inform me that it was all done. I asked him "what do I owe you?" - and his answer was "nothing - you have been through enough the past 12 hours". Think about that - I attacked his business without incorrect assumptions - and he still took the high ground. One true thing in life - character is not revealed in good times - it is when things go South you wee what the person's character is. We shook hands - looked each other in the eye with mutual respect and everything has turned out fine. So my point in all of this - mistakes happen - but what I experienced today was an owner of a business doing the best he can to do the right thing. Respect for him. Of course I wish I never had to deal with the water leakage issue - but in some ways I am grateful. Glad to know there are good people out there and are fighting the good fight. What I experienced was that the owner was a fair and decent man - and we walked away on good terms. That seems like a rare thing in this world today - so it was really impactful to me - I saw what the man was made of / his actions when things went bad and I respect him for that. Thank you Jason. Michael

Fine for maintenance type things, but don't ask them to do the hard stuff - i.e. plumbing. Had a…read morevalve totally replaced by them last November and I have crews here doing some work and we're moving some sprinkler stations around, but this crew showed me inadequate/flimsy connections to the valve they replaced not a year ago. The landscaping crews turned it on just now and the water gushed out of the weak joint. I need it repaired now, so this crew is going have to do it. I've been using Lawn and Sprinkler Guys for basic maintenance for years, but I'm going to choose a more competent company for this type of work. I'm out over $500, plus the cost of repairs today, so be forewarned!

Fast, friendly service, great price, excellent work! Would definitely recommend & use again if…read moreneeded

They make sure the job is done right. Niki and Leonard have been most helpful in fixing my gutters…read more.

My experience with JR & Co has been nothing less than excellent from start to finish. Luke Williams…read moreis the very knowledgeable project manager that was very helpful and genuinely committed to making sure that the project was successful. He made the process of working with my insurance company very simple and was very familiar with the adjuster who was assigned. When it came time for the team to show up Luke was there to put up protective equipment around all of our garden essentials and the crew was very mindful of our belongings while constantly loading the roofing trash into the trash trailer. Even though the crew is Hispanic there was an English speaker who communicated the daily plans with me at all times of the project. I ordered a designer shingle which is less common, but the crew told me they have many years installing several dozen projects with the same shingle and have had plenty of experience with how to install it. When the project was completed they spent a considerable amount of time cleaning the yard to free it from nails and the smaller debris. I will be happy to recommend JR & Co to as many people as I can for as long as it is relevant.

One of the better experiences. Truthful And excellent workmanship. Upgraded our shingles at no…read moreextra costs.

We needed some help with a small project and reached out to Christian Brothers Roofing who came out…read moreright away. Colby was very professional and personable. We have our repair/fix completed and I will definitely be reaching out in the not so distant future when it's time for our full roof replacement. Thanks again Colby for making my life a little easier!

First time having to use a roofing company. I chose these guys due to their charitable donations to…read morelife 88.5. Tim the project manager was very helpful and professional from the first phone call, until after the work was done. I absolutely would recommend them based on their work ethic, and the professionalism they showed. BTW my house looks amazing with the new shingles.

They told us 2 different times without even scheduling with us to be home for them for a free…read moreinspection that we needed a whole new roof. We got multiple inspections because of this and every other company told us that we did not need a whole new roof. On top of this, they did a poor job on sealing our skylight window costing us $2k+ to repair the sealing all around it because it was not properly installed and it eventually lead to a leak inside our home. Do not trust this company.

Friendly, professional and knowledgeable my chimney issues were solved within 30 mins, one less…read moreworry. Thank you.