I went in to get my box dyed brown hair lifted to a blonde again. I showed the stylist a picture of…read morethe look I was going for. Essentially a blonde balayage/ombré. What i ended up with was light brown hair and two BLEACH BLONDE strips of hair right in the center of my face. The blonde strips are VERY harsh and do not look right for this look. I am mortified to leave the house looking like this. Very frustrated that what I got was nothing similar to the photo I showed the stylist. I would not recommend. Along with that, while waiting to get my hair done the stylist had a phone call in which she answered. Assuming it was with the manager who was calling to ask about a previous client of this stylist who hated her hair.

Been seeing Brittany for several years and love her! All the staff is very nice! My whole family…read morehas seen her.

We went to B. Elliotts on the recommendation of a friend to get a haircut for my 11 year old son…read more While the salon is darling and several girls who walked by seemed very friendly, the stylist that cut my sons hair, Britton, was awful. She didn't greet us; she just told him to come on back. She didn't ask how we wanted his hair cut or styled, so I followed her back to tell her. She wasn't very responsive; rather she was very rushed and distracted and not friendly. When my son came out, his haircut was terribly uneven and not shaped well at all. We had been told that kids pay their age, but I left $18 poorer. Unfortunately, based on my experience, I probably won't return.

I don't recall the lady that gave me a perm, but she did a wonderful job. She was very polite and…read moremade me feel comfortable.

Really cute salon with super nice employees that make you feel comfortable & confident about…read moreyourself! Very clean salon in a nice area. My hair always turns out exactly how I want it to! 12/10

A little pricey, but absolutely worth it! The staff was very professional, and the overall…read moreexperience was excellent. Rob at the front desk was amazing very knowledgeable, friendly, and professional. He made the process easy and answered all my questions. I will definitely be back and highly recommend this place!

I can't say enough great things about this salon. It's a wonderfully calm, professional and…read morewelcoming atmosphere. I've lived and had haircuts at high-end salons all over the country, from New York and DC to LA and SF, and I've only met three stylists that send me home with a haircut I'm happy with--one of which is Kate. I am a no-maintenance, no-product kind of guy, which means the haircut is everything. It has to stand on its own with no help from me yet still look professional and put-together. Thanks, Kate! Appreciate having you in the Rockford area.

I definitely enjoyed my time at this beautiful day spa. Tracy did my massage then Trish did my…read morefacial and I feel fantastic! The atmosphere is welcoming, relaxing and they took good care of me. This whole team is fabulous! Rock on Glam Squad!

I love Sanctuary Spa, Lauren Wallace is my hairstylist. Lauren has been doing my hair for about 15…read moreyears. She is a sweetheart and knows her stuff. I'm always getting asked, what salon I go to, and who does my hair. Check them out the are a full service salon.

This place is amazing! THE ONLY AVEDA CONCEPT SALON between Janesville WI and Rockford IL..My…read morebridal party was treated to such extras like breakfast and the updos rocked the makeup artist Erica was amazing!! This is a must stop on everyones look good list!!!

I was a bridesmaid in my sister's wedding recently, and my hair was done at an AVEDA salon. I LOVED…read moreit, and decided to go to the local AVEDA salon when, after years of deliberation, it felt like the right day to finally get a perm. I called and they scheduled me with their perm specialist the same day - that was nice, I'll admit. I asked for big, loose, voluminous curls. I got poodle permed. End of story. I'd rather take back my hundred bucks, even if that means going back to my awkward, half-curly/half-straight hair. It looked better before anyway...

She quoted me for different price on phone and when I had to pay she charged me more and also I…read moretold her I don't want too dark and it was just like when I color it myself at home. Nothing special

From the owner: We're a Highly Experienced Team of Hair Designers. read more

I was hoping for a professional. I paid for one. But Monica ignored what I asked, if I'm being…read morehonest. I felt so unwelcome just for existing. She treated my paid appointment like it was a chore. I hate to say it but I'm definitely let down. I'll pay a friend half to massage better. I hear Rockford is better but I won't test it again

0/10 do not recommend for your wedding hair/makeup!!…read more My wedding was September 3, 2022. It has taken me so long to post this because of how completely furious this experience makes me. I had been going here for a few years for my haircuts and loved this place. I will not be going back anymore, as I do not want to give WM any more of my business. To start, I was double booked at the Beloit location. She told me she would "see what she could do." She offered me to switch to the Rockford location. I ended up settling. That was definitely the first RED FLAG. Then as I was doing the wedding services, I realized it was going to be way over the advertised $500 for the "package." When I inquired about it, the wedding coordinator said the price varies depending on who does the work, and also a tip is automatically added on. The wedding package seems like a scam to get more money. They really need to note $500 or more on their website and make sure customers realize this. Also, my first trial run for hair and makeup was pretty much a disaster. I had planned my hair down or partial down. I showed her what I was wanting. It didn't even look slightly like the picture and it was falling out while I was still sitting in the chair. I left feeling like I needed to find a new place. All of these red flags and I should have listened. I talked to the wedding coordinator and she let me have a second trial. Still wasn't a huge fan of the style but the stylist assured me it would look better on the wedding day. I didn't think I could find anything else so last minute so I decided to trust her. I had such a bad feeling about it, though. Now fast forward to my wedding day. The day I've looked forward to since I was young. They did okay work, but they were not mindful of the time, which made my wedding 45 minutes late. I was supposed to start my hair at 10:30. I showed up at 9:30 as my 3 bridesmaids started at 8:45 and I wanted to be there with them for most of it. When I showed up, they were just starting on their hair or makeup. My bridesmaids were not late, as I confirmed with them and with the stylists themselves. It should have started at 8:45 as scheduled. My hair was supposed to start at 10:45 but it didn't start until noon. Then my makeup was supposed to follow at 12:15 but didn't start until 2. By then, I was sitting around waiting for makeup that was supposed to be COMPLETE by 1/1:30. My bridesmaids had to leave to start getting ready so they could be ready to help me. I didn't get to the ceremony location until around 3:10... THE CEREMONY STARTED AT 3. Schedules are made for a reason and there is no wiggle room when it comes to a wedding. I didn't walk down the aisle until 45 mins to an hour late. I had a corset dress and it wasn't tied correctly, but I had to deal with it as everyone was waiting on me. I do not like the way I looked on my wedding day because of this. Because we were running so late: - Pictures ended up being rushed, and didn't get all that was wanted. - No sunset photos. - We paid for a specific time frame for our reception location. We were over an hour late. The reception place was clearly frustrated and we ended up wasting $450 on the extra venue time we paid for but didn't use. - Food was sitting for a while waiting for us resulting in dry meat. - Guests waited forever, people had to leave early due to children, so didn't end up getting to eat. - Didn't get to play our planned wedding games. - Groom had extra unnecessary stress waiting for me and so did our son. - Created extra stress for minister, pianist (extra hour of music), and church helpers that had to stay late to clean up, etc. Now fast forward to after our wedding. I receive an email asking for a review. I gave an honest review mentioning the things stated above. I get a call from the wedding coordinator who seemed to listen. Then she offered a free pedi. I asked for a complimentary one for my husband as well and she told me no as he was not the one affected, I was. ALL of the crap WE went through and we get offered a single free pedi, and get told that my husband wasn't affected by all of their crap. I booked the pedi as I was in shock, but ended up canceling it. Your wedding is supposed to something you look back on with amazing memories and happy thoughts, but this experience really messed things up for us. It completely snowballed one thing after the other and we were left with a disaster.