I asked them to wash and blow dry my hair 3 times and the girl didn't do what I said I wanted and…read morethey charged me $50.00 avoid this place because they don't listen and they charge you for something you didn't ask for

I loved my experience at this salon! They were efficient and professional. I was in and out, that's…read morewhat I look for and hope for when going to a salon. Their prices are affordable, will definitely be a returning client.

Kristina Green is not only a hair stylist...she is a GURU. I have never met or should I say my hair…read morehas never met a stylist that KNOWS my hair so well! She is my guru and I am lucky to have found someone who actually cares about my hair care and not just dollars. Not only is hair care her only attribute but she is also hella funny and just a down to earth lady who you can talk about anything with! Make an appointment & you won't regret it!

Great service, hair care experts! They really know what they're doing and always have your best…read moreinterest in mind. The place is cute and well put together and the atmosphere is relaxing and welcoming. I especially recommend it for natural hair!!

I was visiting my family in Lawrenceville from VA and desperately needed my hair washed...I called…read moreand spoke with Storm about a walk-in... She accommodated me and laid my hair. Everyone was friendly and welcoming! This is now my shop whenever I come to the ATL. Thank you Storm!!! You saved the day!!

Excellent service Christine is the best at giving a short haircut . My pixie is on fire every time…read moreI go.

Ms. V is awesome. She always gives me exactly what I ask for. I leave the salon feeling cute and…read moreconfident. Clean comfortable location and she works with me to get me in anytime I text her, even if it's last min.

Went to this salon for a wave by design..owner was nice, however my hair service was the worst…read moremistake I ever made. My hair is now destroyed

I made an appointment to get a silk press + hydration and a trim for Tuesday, July 7th and…read moreunfortunately, I never got to go due to their TERRIBLE customer service. A family emergency came up and I wanted to weigh my options, so I called to ask about their rescheduling/cancellation policy-- to no avail. I then resorted to texting to ask them and I typed out a clear and concise message that indicated that I was inquiring only and didn't intend on changing my appointment at that given time. The message read: Hii! I wanted to know that if I wanted to reschedule, would there be any penalty/issues? I don't know if I need to yet, just weighing my options. Alexis, the owner, told me there was no penalty and that I can reschedule online if need be. After speaking to the airlines to change my flight to extend my stay (for the emergency, my grandfather passed), I decided to try to simply reschedule my appointment for a later date. After having issues booking online, I decided to call back because the same thing happened with booking my initial appointment. And Alexis manually went into their system to change it, and thought that perhaps she could assist me again. Instead, she texted me an incredibly RUDE and insensitive text, following another that said that she cancelled my appointment although I never asked for her to do so. There was no apology, no customer recovery, nothing. Attached you will see the text messages, please read them. And please do yourself a favor and DO NOT COME HERE IF YOU WANT TO BE RESPECTED AND HAVE GOOD CUSTOMER SERVICE, because you will not get it from them. I really wanted to support a Black owned business, but there are others in the city that deserve the money that you'd spend here. UPDATE: Per the business owner's response (Alexis), she has made it even more apparent that her overall inadequacy and inability to thoroughly read, be honest, and even manage her books properly is alarmingly unprofessional. In the response (below), she claims that they "went out of their way to accommodate me past business hours," which is a prime example of her fragrant dishonesty. I simply asked her for whatever time that was available for my booking. I never asked for a time. Alexis took it upon HERSELF to book me at 6pm and not 6:30pm, as she claims. Please see below for proof of my statements via Alexis and I's text message conversation. In addition, I did call at least 4 times to try to be considerate, so I wouldn't cancel my booking. As I mentioned in my initial review, I had just received news of my grandpa's passing and had to change my flight to attend the funeral. When I messaged her (see texts below), I apologized for the calls and notified her of my family emergency-- which she chooses to ignore-- and even settled to come in for the appointment still because I didn't want to throw off their schedule. With the passing of my grandpa, I simply wasn't thinking of if the business was closed or not, and just wanted to get in contact with someone who could possibly give me information on rescheduling, if I decided to. Also, since when is calling a business when they're "not open" an inconvenience? If their contact number was solely their business number, someone calling during the daytime closed or not, isn't bizarre-- logically. Simply put, this all stemmed from a very prideful, egotistical business owner that refuses to own up to her mistakes and apologize for cancelling my appointment, when I only contacted her to get information on their rescheduling/cancellation policy. I believe that she may have trouble properly reading. During our entire exchange via text message, I was so kind to her. Never gave a rude or snappy response. So I'm unsure why she deemed that I wasn't a "good fit for their business." I will also be contacting the Better Business Bureau on this matter.

I be 100% honest, they're one of the best doing silk press, but the minute I walk into the salon,…read morethey make me feel uninvited. when I first walk inside, they literately kick me out and told me to wait outside while the girl that came after was allowed to go inside the salon. I waited outside for my name to be called. when the lady was doing my hair she was talking about my extension to her co workers, talking about how bad they did my install ETC I am from Dominican republic of course I do have an accent, and they were all talking about my accent and laughing about IT I will never go back there. poor customer service.

I've been on a search to find a good, quality stylist since moving to the area many years ago. I…read moreFINALLY found that in Erica. She was fast, efficient and friendly! Let's not talk about the wash, OMG!! The best, I almost fell asleep. My hair has never felt and looked this good! My family even noticed the difference in my hair.

I had a really bad experience here today. I had made an appointment for a haircut a week in…read moreadvance. When I reached there, I was told that they texted me about a possible reschedule but I got no such text message. She then told me that someone will cut my hair if I don't get my hair shampooed or styled. Since I had left work early to be there, I decided to stay, and unfortunately that was a very bad decision on my part. The person who cut my hair didn't even dampen my hair, let alone wash it. she started combing out my hair and pulled on them so hard, I thought my scalp was going to come out in patches. This was the worst, most painful experience I have ever had in a salon. I cannot believe this actually happened, I have spots on my head that are still stinging. I will not recommend

I've been to this hair salon three times now and the owner is truly so sweet. She's really friendly…read moreand you can tell by how she interacts with her family and even with customers she doesn't know. She deserves all the good things. I brought my mom here once. My mom had multiple strokes and can't walk very well and the owner not only did her hair but also helped me with her and even told my mom she looks great to boost her mood. I will definitely be coming back.

I have been a client of Trini's for years and she never disappoints…read more You can tell she loves what she does. She promotes growth and healthy hair. If you try her once you will not want to go anywhere else

Kalea is amazing and a well rounded stylist. She does both my daughters and my hair. She keeps our…read morehair looking great with a side of laughter!!!

I initially found this place on Groupon. The lady who answered the phone Kalea, was extremely rude…read moreand very unprofessional. Before I purchased a Groupon I wanted to read reviews on her service so I came on yelp to find the business and I could not locate it. When speaking to her she told me "no I don't have yelp, you have to pay for services like that". I just thought to myself... WEIRD. Your a business, yelp is great promotion, who doesn't YELP?! But I kept my mouth closed and didn't say anything. I inquired about microblading which is what she is advertising on Groupon and she tried to up sale me telling me that the option on Groupon was actually not a good deal because I would have to return for other services, but she indeed was offering promotions through herself which would be more than the Groupon but you get more services. I couldn't help but to think then why did you advertise on there... she referred me to her instagram page to look at pictures of her work. Her page is unprofessional not enough pictures of her work, and honestly after viewing the terrible job she did on other clients I decided to opt out of scheduling an appointment.