So we are getting the keys to our home today from Emerald. I told myself to write her a review. I thought it would be a quick 3 minute recap; however it took me a little bit longer than expected. Not that I don't have anything to say, I just want to make sure to give her proper credit for being such an amazing real estate agent. In this hot real estate market, information is king; and Emerald is extremely skill at moving and accessing information. Anybody can go to Zillow or Redfin to search for properties; however Emerald able to get our first dip in properties/listing that not yet available to the public and sometimes other agents. I would say 3 out 4 properties that she was showing to us fall into that category. As the result, we are able to find our dream home and Emerald was able to help us negotiate the price and sign our contract after 2 weeks. Regarding accessibility, Emerald is great at getting back to us no matter how late it was. She is also a walking Angie List / Yellow Pages with incredible connection to any home-related professions. She also attended every single inspections during escrow and even let us skipped out on couple of them. It was a nice to be able to take a mini 2 days vacation with my wife during this time. She made us feel like we are her number one client. If you are a first time home buyer and with Emerald, you will become an experience, savvy buyer. And if this is not your first time, you will be glad of how much easier it is for you compare to your previous buying experiences. My wife and I are very pleased that we got introduced to Emerald and we definitively will refer her to anybody in need of a great agent. We are loving our new house and will absolutely with no doubt use Emerald's service again in the future. read more

We bought a home through Emerald. It was one of her listings. We already had an agent based in Chula Vista and wanted to buy in Chula Vista. We went to the open house on the property we needed up buying and inquired on it a day later. She told us she'd work with us in lowering the price a couple of thousand dollars if we hired her as our agent so as to offset the cost to her sellers. We agreed to it, were already approved through a lender but went through hers as well and it was a fairly smooth process since she was representing us both. Heard from her once more after emailing her a question while working to get insured. Brand new to SD/ Chula Vista and had to figure out utilities on our own. Fine since we've bought a home before in another state and had to figure it there as well. Side note to agents if any are actually reading feedback: make a list of what's available in the area for your buyers. It's a nice touch and will be remembered. Fast forward a year later. We have to relocate again out of state and are selling our home decided not to use Emerald and have discovered the city doesn't have the needed permits. We have emailed, called left messages for Emerald and have not heard back weeks later. Hence us leaving this review. Big believer in if you don't have anything nice to say don't say anything at all but this all just feels very wrong. Emerald- shame in you for not disclosing important information while selling us the house and now more shame to you for refusing to speak with us. Money comes and goes but I doubt you will be successful in any part of life conducting business this way. Unethical and just poor manners. Hope this review helps fix your business' short comings. read more

Emerald is the true definition of Customer Service. Emerald was recommended to just pick her brain about concerns I had. After talking to her for about 30 minutes I learned so much about home buying that I knew I wanted to work with her. She was very attentive, professional, and passionate about her work during the whole process. She helped me find a great lender that took good care of me. She went above and beyond doing the seller's job to make everything as smooth as possible. I honestly believe if it wasn't for Emerald I would not be living in the home I wanted. EMERALD IS THE BEST EVER!!!!!!!!!! You will be making a mistake if you don't dial her number right now if you are looking for a home. Thank you Emerald! read more

If you are military member and buying a home in San Diego go to Emerald! After 20 years in the Navy, I was finally able to settle down and buy a home. I had a real estate agent already and every offer we made was rejected with no reason to explain it. Purchasing a home with a VA loan is not for amateur real estate agents. There is an art form to comforting buyers. It was not my real estate agent that showed me this... It was Emerald! I met her at an open house and I was floored by how much my current Realtor did not know. I switched and never looked back. Next thing I know we are moving into the perfect home. Emerald knows the lay of the land with VA loans and personally helped us get the best interest rate possible. There are tricks, fees, and tactics to getting the best rates. If you do not have someone on your side, you will pay too much! It has been two years now that we have lived in the home. This week is mine and my wife's Birthday and what do I see on my doorstep. A flower bouquet for us from Emerald. Ask your friends if their Realtor still thinks about them after two years. If they say no, then you should call Emerald. She is an absolutely amazing person that has the knowledge to help you find your home. Fellow Chiefs, I would put my anchors on the line for her anyday! I only wish I could give more stars!!! read more

We had a really good experience working with Emerald in spite of many challenges. First, we were from out of town, so looking at houses had to happen over two intense weekends. Then once we settled on a house we liked, the buyer went to a Colorado cabin with limited internet service, and the seller went to Spain. This means Emerald had to struggle to communicate, but somehow she made it all happen. Emerald gives 100% attention to her clients, working many hours of overtime to stay in touch and answer questions. We often received messages she had written after midnight as she was still up working. She has extensive knowledge of the real estate business and the San Diego market, and she spends as much time as is necessary to help her clients. We feel that we got a very good price for our lovely new home, and we owe it to Emerald's experience and hard work. If you are looking for a real estate agent who will give 110%, then contact Emerald. She's great! read more

We were referred to Emerald by a close friend and it turned out to be an amazing experience. Emerald is very professional and she is there to help you at any time, if you see a house you like at 9:00 pm she'll probably go meet you right then and there. We were stuck on a lease at the condo we lived at when we found the house we wanted. Emerald went ahead and found a person to take over the lease so that we could move in to our house. She has a lot of knowledge on what she does and she'll answer any questions you have with no problem, she will tell you straight up of an area is not good for a family. I loved that she was our agent to buy our first home and I recommend her to any one!!!!! read more

Emerald is a fabulous realtor, I'm so glad I chose her to work with in buying a home! Emerald paid attention and quickly learned what I was looking for in a home...which meant she found me my dream home quickly and I didn't have to spend endless time looking! She actually takes the time to preview properties so she knows if it's worth it to go look. She puts the time in for you. I loved it! She's great at negotiations and got me a sale price under appraised value & far below the list price! She has wonderful attention to detail and responds to you quickly and efficiently. I would definitely recommend her as your realtor! read more

We are first time house buyer and just got the keys this week. We feel lucky that we came to know Emerald and have her as our agent. Emerald is a very professional and hard working agent. She was able to monitor the market and provide us every property information that fit our criteria within hours they came out, we never have to worry about missing anything we want to see. After she found us the house, she represented us with great cover letter and offer package, that directly made us the top choice for the owner among multiple competitive offers. She was then able to negotiate with seller, got our offer and credits that equity nearly $40k lower than the asking price. During the transaction and escrow process, she provided us very organized documents and answered all our questions. She was able to review our settlements and questioned the escrow company and reduced our escrow cost by $500. Emerald totally earned our trust and make our house purchasing experience very smooth and easy. She even worked restlessly helping us in leasing the property out after we closed escrow. We are very impressed how well Emerald knows about the market and how hard she works everyday to get the best for her clients. I would definitely recommend Emerald to anyone who is buying a property around San Diego. read more

Just finalized the purchase of our 2nd home in San Diego. Being a previous homeowner it was very hard for me to settle and lower my expectations for our new home. I am a person that knows what they are looking for and did not want to settle. I met Emerald at an open house in January and she was very friendly and very memorable. I kept her card and called her in April when we were ready to start our search. When we first started looking we didn't really know what we wanted and were we wanted to live since we didn't know the area. Emerald was very informative about the areas and where the best places for us (a family with young children) should look into. I really appreciated that she would let us know what places were not good for us to purchase because of our young daughters. Anyone else would have easily just gone for the sale but not her. She cared about where we ended up and she did not try to rush us at all. Even though I was very picky she would work with me and did not get frustrated. It took us about 6 months to finally find something and the entire time she was very patient and very helpful with the entire process. When we finally found the house we wanted there were other offers on the table and she went above and beyond to ensure the agent knew how much we wanted this house and got it for us. We would sure recommend Emerald to anyone buying or selling. She has been the best real estate agent we have dealt with. I would work with her again and would encourage anyone to do business with her. She truly cares about her clients and their family and her work reflects it!! read more