Update 10/2023 I'm…read morebeginning to think they built a bar to create the illusion of "our liquor license is coming next week". This charade has gone on for over a year now. At first it was endearing and hopeful, but I think it's a rouse. These empty promises are made worse by the enforcement of a local policy that you must buy one of their cigars from the humidor to actually smoke there (at inflated prices plus 40% tax), or buy a private membership. The 2 local goons sitting there made it perfectly clear I wasn't welcome unless I complied. As a business traveler just looking for good company and to enjoy a cigar would find zero value in that proposition. It's not surprising Nick's is empty. I don't predict a bright future here. I'll take my business to other establishments nearby that get the bigger picture and understand how the attract and retain business.

Great place, the guy there is nice warm and helpful…read more The place is quite for a good smoking experience. Definitely visiting again

The most customer friendly cigar store in Webster. Amazing selection and astounding prices. Chris…read morehas to be the friendliest and knowledgeable cigar host around. From the moment you enter their shop, it is clear that JQ Cigar Hut is focused on providing premium leaf cigars for the aficionado from around the world. Yet they also provide the casual filler "golfing" sticks for the seasonal and occassional smoker and run incredible promotional discounts. They have an impressive selection of global premium cigars. Their prices are very competitive, and the crew specializes in Nicaraguan premier and off-brands. Nicaragua has superseded Cuba in complexity, quality, and finesse as most of the Cuban cigar houses relocated because of the incredibly rich volcanic soil, perfect temperate climate, and economic incentives. No-one in Rochester understands the intricacy of balancing cigar excellence and price better than John, Jim, and Chris.

Super friendly and helpful staff! I'm not a cigar smoker but I was given good pointers when buying…read morea gift for a friend. Good selection and good prices!

Great selection of products, from pre rolls to edibles to drinks and more. Everyone working there…read moreis always so helpful and friendly, and super convenient with the online ordering and in store pickup!

The service and selection at Good Life is outstanding. The staff is super knowledgeable and…read morefriendly. I highly recommend this place.

I have been going their for at least 20 years for cigars . Friendly and knowledgeable staff. Their…read moreselection of lower priced and premium cigars is good.

Hadn't been to Elab in about 35 years, but recently moved back to Rochester. Loved seeing this shop…read morestill going strong. It was an old fav back in the 80's. Samantha helped me out this morning and was terrific. What a great person, super knowledgeable and helpful. Exceptional service and selection. Thank you Samantha and I'll look forward to stopping by again soon!

My new favorite shop! Fantastic prices and selection, plus an awesome staff. Love it!read more

This place is low-key garbage if you purchase something online and they're out of stock ... they're…read moretechnically going to screw you over. A lot of establishments forget that they're selling medicine not drugs. If you want to be a trap lord do it yourself?

Great prices and quality great customer serving, a lot of variety going in the morning is bestread more

Great prices, knowledgeable staff. Very friendly and professional. Plenty of parking beside…read morebuilding.

Very helpful understanding people always the best service and products I would recommend !read more

Their service is outstanding. Always friendly and professional and knowledgeable. The selection…read morestretches on and on in the store.

Looking at reviews for several local vape shops, it's clear that many of them are small businesses…read morethat aren't exactly run like "tight ships". I would assume this place is no different. However, I think many of the negative reviews you see at various vape shops are likely overdramatized. I've been vaping forever, so I can't relate too much to new people looking for advice. However, to those looking for a place to stock up locally, this place was able to get the job done for me. Simple transaction: I call ahead asking if they have Horizon Falcon M1+ coils. Guy says yes. I show up 20ish minutes later. I would've bought 10 boxes, but they only had 4. No biggie! I ask to take all 4, and ask if they happen to have Aspire Breeze NXT coils. Despite those being tough to find recently, they DID have 3 boxes. I take all of those as well. Dude was friendly... said "Glad we could help you out with these. Sorry we didn't have more." I say "No worries, I'll just do the same thing and call ahead next time I need to restock." Again, simple. Was it as cheap as the online vendors I used to purchase from? No. Was I expecting it to be? No. Was I expecting a small independent shop to carry a buttload of one specific coil? I had some hope, but no I'm not surprised they only kept a few boxes of my favorite crap around. Frankly, I'm just glad someone keeps a decent supply on hand so that I didn't have to run all the way down to my last coil, and I didn't have to drive to the other side of the city either. After calling 2 other west side shops and hearing them explain how they didn't have squat in stock, I'd call THIS transaction a success. I'll be hitting them up in a few months to hopefully re-stock to a larger degree next time. No theatrics, no drama.