Incredibly rude and unprofessional. I went to get some juice as a gift for someone. I went in…read morelooking to buy about three or four. After taking a moment to browse the sheet, I named a couple that piqued my interest. The gentleman behind the counter tells me that they don't have anything I'm asking for. Understandable. I then ask for which juices he does have available. He never answers my question and points behind him to multiple drawers with small font, which I have a hard time seeing. He never bothers to actually inform me of the different flavors. Maybe perhaps he could have recommended ones that are popular, his personal favorites, maybe even offer me a sample to see what my friend might like? No way! Rather, he starts drilling me on what I vape, after I make it clear I'm just looking to get some as a gift. Based on his attitude, I can't imagine he's looking for a purchase from me so I save myself from his confrontation and leave ASAP. Overall, this is just a trashy place with a sketchy vibe. Save your time and money and go elsewhere.

Avoid this store; they deal in counterfeit products. They sold us two products which were fake. For…read moreone product, they exchanged it with an "upgrade;" this ended up being the real deal. The second product they exchanged for yet another counterfeit which we discovered after checking the product ID code online. When we requested a refund, they refused, even though they were well informed by this point that the item was counterfeit. I would not purchase from this shop ever. Although they do note on their door that they do not offer refunds, if you are selling a fake product and marketing it as authentic (as they are still doing, in the store and online, even though they know it is absolutely fake), any shop with integrity would stand behind their product and issue a full refund. Bad business, and have been reported to the government.

I'm satisfied with my experience here they have a wide variety of products to choose from.read more

Stopped in Monday as the store I used to frequent switched to mail order and I wanted to try…read moresomething new. Parking is easy, need ID to get in, place has great selection. Alex helped me find a new product (Tincture) to try for relaxation, have tried it once and was good, have to experiment more to get the right dosage, but so far happy with purchase. Definitely will be back to try some other products as the personal service and help was great, thanks so much.

All I can say is the set up is amazing. Beautiful store. The outside looks so cool. They've got…read moregreat products, and really nice prices. Staff was so polite and a great help! Definitely recommend a stop in.

I bought a $43 CBD vape from this store and later found out there were no verified lab results or…read moresafety info for the product. After researching the brand (RA Royal), I became concerned about possible quality and health risks. I went back and tried to talk with the staff calmly, but they refused any refund or exchange just because I had opened and tried it. I expect vape stores to sell products that are safe, transparent, and lab-tested, not ones with vague or unverifiable claims. Disappointed by the lack of accountability and support when I raised a legitimate concern. I won't be returning. If you're shopping here, do your own research before buying anything, especially expensive items. Not all products are what they seem.

best prices and service , if they dont have it they can get it , nice got style very clean and just…read morea good inventory and service

From the owner: Best deals around for your smoking needs read more

Well today I needed a few odds and ends. So I went to Mad Hatters . As always I must say they have…read morean excellent selection of tobacco products, cleaners, cigars etc. And the prices are fair. And I may add that the employees are very polite and respectful. Give them a try!

Mad Hatters has everything for everyone. If you need it they got it. Every staff member there is…read moreamazing.

Pretty good experience. Budtenders are knowledgeable about their supply. Could be nicer though…read more Too many dispensaries around to be standoffish and ignore you.

twice i went there after months of not going back the first visit. SAME THING...selections that…read morenobody heard of, no brand names other than a very few. These cannibis stores dont seem to get it, people want their favorite brands, not stuff that nobody wants. you people are making a killing selling only brands u want because of the kick backs. i wont be going back again 2 times was enough for me.YOUR SELECTIONS SUCK DO BETTER...

Incredibly rude and aggressive. I came here to get a gift for my father, not get attacked by the…read morehigh school dropout behind the counter.

I've been there before to buy pods for my vape, I'm not American, I always have my ID from where I…read morecome from, and they have always accepted it. This time the person behind the counter wouldn't even look at my ID, and without looking he said he can't sell me what I need. He was very unhelpful and rather aggressive with his tone, I'm never buying anything from that place again

Shop sells EXPIRED E-Liquid. Purchased bottle today 8/25/2024 and the Best by date on the bottle…read moresays May 2024. E-Liquid is discolored and dark which means that it has gone bad. I assumed it was just how the E-Liquid looks until I checked the Halo website and this liquid should be a light brown color not dark black. Not only is it beyond the Best Buy date but it has gone bad and is unusable/not safe for consumption. Would NOT return ever again. Staff either was clueless that liquid was expired or just did not give a crap. How are you a vape shop and sell expired e-liquid.

I needed a disposable nic vape. Guy sold me two with zero nic. I came back he refused to give me my…read moremoney back and exchanged one for a bottle of juice. Which I can't used. Tried to upsell me a refillable vape. So I ended up spending forty dollars and walking out with nothing. This place should be shut tf down.