-100 for Service Requested…read more We do not recommend Dustin Gee Pool Construction. * A deposit was taken * We were strung along for nearly two months * No work was ever performed * A refund of our deposit was requested and initially promised * After that, communication stopped completely At this point, we are seeking legal action to recover our funds. This post is based solely on our personal experience and is shared to help others avoid a similar situation.

I would not recommend this company. We hired him to install…read moreour pool liner this week, and he completely disappeared. His phone has been disconnected (850) 454-5750, and he is not responding to emails. He took our deposit and failed to follow through with the work. At this point, we will be pursuing legal action. It's unfortunate when people choose to take advantage of others in this way. Learn from our mistake and stay away.

Overall, our experience was amazing! Jordan Englert, our project manager did an outstanding job!!!…read more There were a few moments, out of his control that were a bit frustrating, but overall a great experience!! To this point, we are happy with the communication, quality, value and craftsmanship. Highly recommend to anyone who is looking for a great pool!

I'm not going to lie, the pool is great. It's what it took to get there is the issue. If you want…read moreto spend a bunch of money and get less than DMV level service use Blue Haven, and specifically ask to have Jeff Nodine as your project manager. Jeff Nodine was rude, arrogant, and condescending. Jeff Nodine was so difficult to communicate with I had to call his boss. His boss was here for three minutes and solved the issue. I know this post won't make a difference to Blue Haven, but I was able to talk three of my neighbors out of using them, simply based on the service I recieved from Jeff Nodine. Pool companies are a dime a dozen. Use one that respects your time and money. Blue Haven and Jeff Nodine do not. @Blue Haven, before you start covering for Jeff Nodine, my entire interaction was video and audio recorded. Save your breath. You got my money. 101425--Tim Daw the GM contacted me today. Tim was the one that resolved my problem with Jeff Nodine. My pool was put in six months ago. That's also when the issue was. I moved in from it. This post stemmed from a conversation that I had with a neighbor that also had Jeff Nodine. I was going to delete this post but if Jeff's behavior was corrected six months ago, he wouldn't have treated someone else this way. I want to reiterate, my pool is awesome! If it weren't for Jeff Nodine this would have been a five star review. If you consider Blue Haven, just request that Jeff Nodine is not your PM.

I am very torn writing this review - blue haven did great on my pool but now we are building a spa-…read moreI feel like is taking an extreme amount of time and ruining our pool in the process- I can't get dates on things being done- going on four weeks with no activity and they started in Jan - they work a week off a week work a week off two weeks now it's off almost 4 - I'm just putting it out there

Designer (Amy Wright.) 5 stars Sample selection coordinator…read more5 stars Construction superintendent 2 stars Construction scheduling 2 stars Pool School & Service tech (Brian Heathcoe). 5 stars Dig day to completion 10 weeks I'll start my review out by saying that I am happy with my pool and I did recommend Blue Haven on the Gulf to someone recently, and I will continue to recommend them, but with stipulations. To make a long story short the process from dig day forward was very frustrating. I am a home builder, so I am familiar with construction processes, contractors, and scheduling. In the very beginning, I requested to be given a seasoned superintendent for my project. What I got was a messenger. 99% of my questions could not be answered, and unfortunately a few build details were overlooked or installed improperly and had to be corrected. This was not because I did't express my concern but more because it just went in one ear and out the other. I ended up working with John the manager after a certain point in time. Fortunately, he saw to it to make things right. My 1st pool school was rushed and lacked the "Congratulations on your new pool, I'm here to teach you how to maintain it" attitude. This was my first pool, I was a deer in headlights. Eventually, they sent a second pool school technician to me by the name of Brian Heathcoe. What a wonderful human being Brian is!. He showed me every process on maintaining the pool and was patient enough to answer my 100 questions. I've had my pool for 10 months now and there has been a time or two when I was unsure of something and reached out to Brian on his cell phone. He answered immediately and took care of me. He has since been promoted, and I can understand why. Blue Haven needs to hire more people like Brian! My bottom line suggestion is if you go with Blue Haven on the Gulf make sure you communicate and hold them accountable to what they say they're going to do. One last thing, if you want an amazing and patient designer then ask for Amy Wright!

Great service provided by Parker Pools! Highly recommend. I was selling my house and my buyers…read morewanted the liner replaced. Parker Pools said they would gladly place the charges onto my HUD statement so that I had no out of pocket expenses to the $3,600 project. Unfortunately I lost my buyers, but Parker Pools was so helpful in letting me do a payment process. The liner looks great and the crew was in and out quickly still providing quality work. Everybody was professional and considerate. Thank you Parker Pools for helping me out!

We got a quote from 3 different companies and we chose Parker Pools because they were very…read moreresponsive and easy to work with. Being that this was our first pool ever we didn't have a clue what to expect but Chad worked with us every step of the way. Chad and his crew did such a great job on our pool we couldn't be more happy with the end results. We will definitely recommend anyone to use them!

They did a really nice job. My only complaint is that they needed to industrial vac the slab once…read moreit was done. They left a lot of small metal filings and some screws on the slab, which could cut your foot. It was quite a job to get them all swept up.

If you are considering a screened area for your home, give these folks a call! They are very…read moreprofessional and the cost was less than I expected for my project! Very kind staff, estimator, and installer. They did a screened in porch for my home. When the installer was finished with the job you could not even tell any work had taken place. He cleaned up the area completely! I highly recommend Southern Patio & Screen!

I have spent thousands more trying to address the poor grading that was done in my yard. The…read moreflooding around the property because the decking is way too sloped and pool too high. When the engineer came and said he told them the pool way too high which caused the yard to drain all rain towards the house. The small little grates put in seem to provide little help as there is no exit for the flow of water in there. I'm trying once again to address the water issue, but I'm beyond frustrated. Pavers are sinking as well. I sure wish someone would come check things out. I'm tempted to have the whole pool removed and going back to grass. Pictures might be hard to tell, but standing there you definitely can. Every worker I get here say the pool should have been lower and graded correctly.

Absolutely no warranty work or accountability. One year after installing expensive gunite pool, my…read moreshellstone decking is collapsing. Have pictures.

Pool looks great. We discovered a leak on the liner next day after install. Kevin came out late…read moreSaturday afternoon. He said he would order another liner. We understand manufacturer defects. A week later we were scheduled for liner replacement on Monday. No show no call. Showed up Tuesday. New liner installed. Husband noticed the ball valves hadn't been installed. Texted Kevin I. Regards to our upgraded ladder still hasn't shown up & let him know about the ball valves. He said his guys did t have any in their truck during the install which was over 2 weeks ago. I guess they just weren't going to install them which are important for pool maintenance. The ladder situation- no upgraded ladder since I had texted Devin that we would order our own set of steps. Plus a pool bottom mat. I never received an acknowledgment on our request. So we assumed we would get the upgraded ladder still. I didn't order the set we wanted. My complaint or should say dissatisfaction with Syan pools would be lack of communication & not installing a completed piping system which was paid for. Hopefully Kevin shows up this week to install the ball valves as he stated. It Friday @ 5pm. So maybe tomorrow.

The good and the bad. We do love our pool. Would I do business with this owner again, no. He has…read morevery poor communication skills and comes across very rude. Even his own employees told me he is rude to them and customers. We decided on which pool we wanted and someone came to our home. We gave a $2,500 deposit and signed a invoice. I showed where we had received an email from owners wife that we would be given a $500 discount if paid in cash. The gentleman wrote this down on the invoice and told us what balance would be. A week and a half later I received a call from a shipping company saying they needed to schedule a time to deliver a pool. I reached out to the owner of Syan to make sure this was legit, as we were not told the pool would be shipped to us. The owner immediately became defensive and basically accused me of saying he was running some type of scam. I never accused the owner of running a scam. I just wanted to make sure this was a legit phone call I had received. The owner doesn't return text messages even though I was given his number by his wife and told to text him. The first day of pool install was canceled due to weather, understandable. The second day I was told they would arrive between between 7 and 8:30am. I sent a text around 10am and was told Noontime. 1 person finally showed up at around 3pm and started preparing the site of where pool was going. This was on a Friday afternoon. About a hour and a half later he advised he was leaving, but stated they could come back tomorrow if I really wanted them to and said his guys like having the weekend off. I agreed to them finishing Monday morning. The pool was finished Monday. They never put pool ladder together. Plumbing to the pool looks like it was done by a 1st grader. My wife paid the balance in cash to guy at my home. He said it was $500 short. He was shown invoice where $500 discount for cash. Later that night I was sent a text to please call the guy who had prepared site. I called him the next morning. He told me the owner was upset and that I was trying to rip him off for $500. I sent him a screen shot of the email from owners wife showing a $500 discount if paid in cash. He told me he would let the owner know. I also sent the screenshot to the owner. No response from the owner. We have had no further contact with anyone from the company in regards to any questions, warranty etc for the pool. Communication goes a long way Bobby. So yes, we are happy to have a pool, but would not recommend this company

https://www.cnn.com/2020/12/10/us/florida-utility-bills-paid-trnd/index.html…read more ...enough said.

Considering what he did to help folks out with their utility bills, everyone need to patronize this…read morecompany. Kudos to you!