Since Jerry retired this store has become a leaderless disaster. The store is often poorly stocked…read moreand they don't know how to properly test the water. Poor customer service and often an attitude from some of the staff. I have given them the benefit of the doubt for a while now but I am done. Lost my business forever.

Horrible customer service. Walked in to get help with an in ground pool light and the clerk didn't…read moreask any questions and just told us they didn't have any other than what was on the shelf.

Mel has gone above and beyond to clear up our pool.She has made sure we went from green to clean…read more Very affordable and would gladly recommend her services to anyone who needs pool service. Thanks Mel!!!

Ive had an ongoing pool leak (s) for quite some time but was getting worse. I called Aqua Bee on…read moreSunday morning they stated the could come out in a couple of hours. Mel came with her assistant. They dove the pool, as well as, checked the perimeter of the pool with the sound device and then checked the pump area and filter for leaks. They fixed several small leaks. Stated thed would come back in a day or 2 to complete the repairs once they had the parts. On Monday I notified Mel the pool still had a leak, though less now. She stated they'd come out on Tuesday. On Tuesday, she came out as promised, installed the pump area parts, as well as, she redove the pool and found another couple of leaks.. Its now Thursday and it appears all leaks have been fixed. YaY! Thank you Mel.

Phil and his team are fantastic. I was having so many issues with the pool maintenance team I was…read moreworking with that I needed to make a change. I found VW on yelp I contacted Phil and he has been a pleasure to work with. I had an urgent matter this week and he had someone there Monday morning.

My pool has never looked better! They are the real deal. We had a pool company before...and I…read morerandomly tested the water, and the company was shorting the chemicals to save money! Phil and his team would NEVER do that. They are responsible, responsive, and take pride in the quality of their work. After firing the old company, we took our pool service on ourselves, and it became too much. Especially when our salt cell died, and our pool went downhill, fast. Phil got us up and running in a week! Our pool is mesmerizing now it is so gorgeous. Hire them.

Highly Recommended: Gulf Coast Pool and Spa If you're…read morelooking for a fiberglass pool, Gulf Coast Pool and Spa is the company to choose. You work directly with the owners, who give you their personal phone numbers and respond quickly to any questions or concerns. This was my second pool installation, and Gulf Coast far exceeded my previous experience in Texas. I had a gunite pool before, but after seeing the difference, I would never go that route again. The owners clearly explained the pros and cons of each pool type, allowing us to make an informed decision. My 14x30 fiberglass pool was completed in just two weeks, including a few weather delays. The process was incredibly efficient -- they dug the hole on day one and set the fiberglass shell on day two. Every employee is a specialist at their job, and we worked with Tom, Jon, and Aaron, who kept us informed every step of the way. When I noticed the pump wasn't the variable-speed model I wanted, I called the owner and he immediately agreed to upgrade it at no extra charge. This company truly does whatever it takes to make sure their customers are satisfied. They also offer a veterans discount, which is a great added benefit. After installation, they leveled my backyard so well that no additional grading was needed for landscaping. Once the pool was filled with water, they sent a technician out to professionally clean it and provided clear, easy-to-understand instructions on how to maintain it as a saltwater pool. If any issues arise later, they offer expert advice on exactly what to do. I would highly recommend Gulf Coast Pool and Spa to anyone thinking about installing a pool -- regardless of the type. Their service is unmatched. This flows well and keeps the review positive and professional. Would you like any other tweaks?

Absolutely one of the best pool companies in the area! Excellent customer service and…read moreresponsiveness. Bailed me out for a real estate sale that other companies failed to respond or follow through! Definitely recommend them for any/all of your pool services and repairs.

Pool looks great. We discovered a leak on the liner next day after install. Kevin came out late…read moreSaturday afternoon. He said he would order another liner. We understand manufacturer defects. A week later we were scheduled for liner replacement on Monday. No show no call. Showed up Tuesday. New liner installed. Husband noticed the ball valves hadn't been installed. Texted Kevin I. Regards to our upgraded ladder still hasn't shown up & let him know about the ball valves. He said his guys did t have any in their truck during the install which was over 2 weeks ago. I guess they just weren't going to install them which are important for pool maintenance. The ladder situation- no upgraded ladder since I had texted Devin that we would order our own set of steps. Plus a pool bottom mat. I never received an acknowledgment on our request. So we assumed we would get the upgraded ladder still. I didn't order the set we wanted. My complaint or should say dissatisfaction with Syan pools would be lack of communication & not installing a completed piping system which was paid for. Hopefully Kevin shows up this week to install the ball valves as he stated. It Friday @ 5pm. So maybe tomorrow.

The good and the bad. We do love our pool. Would I do business with this owner again, no. He has…read morevery poor communication skills and comes across very rude. Even his own employees told me he is rude to them and customers. We decided on which pool we wanted and someone came to our home. We gave a $2,500 deposit and signed a invoice. I showed where we had received an email from owners wife that we would be given a $500 discount if paid in cash. The gentleman wrote this down on the invoice and told us what balance would be. A week and a half later I received a call from a shipping company saying they needed to schedule a time to deliver a pool. I reached out to the owner of Syan to make sure this was legit, as we were not told the pool would be shipped to us. The owner immediately became defensive and basically accused me of saying he was running some type of scam. I never accused the owner of running a scam. I just wanted to make sure this was a legit phone call I had received. The owner doesn't return text messages even though I was given his number by his wife and told to text him. The first day of pool install was canceled due to weather, understandable. The second day I was told they would arrive between between 7 and 8:30am. I sent a text around 10am and was told Noontime. 1 person finally showed up at around 3pm and started preparing the site of where pool was going. This was on a Friday afternoon. About a hour and a half later he advised he was leaving, but stated they could come back tomorrow if I really wanted them to and said his guys like having the weekend off. I agreed to them finishing Monday morning. The pool was finished Monday. They never put pool ladder together. Plumbing to the pool looks like it was done by a 1st grader. My wife paid the balance in cash to guy at my home. He said it was $500 short. He was shown invoice where $500 discount for cash. Later that night I was sent a text to please call the guy who had prepared site. I called him the next morning. He told me the owner was upset and that I was trying to rip him off for $500. I sent him a screen shot of the email from owners wife showing a $500 discount if paid in cash. He told me he would let the owner know. I also sent the screenshot to the owner. No response from the owner. We have had no further contact with anyone from the company in regards to any questions, warranty etc for the pool. Communication goes a long way Bobby. So yes, we are happy to have a pool, but would not recommend this company

Great service provided by Parker Pools! Highly recommend. I was selling my house and my buyers…read morewanted the liner replaced. Parker Pools said they would gladly place the charges onto my HUD statement so that I had no out of pocket expenses to the $3,600 project. Unfortunately I lost my buyers, but Parker Pools was so helpful in letting me do a payment process. The liner looks great and the crew was in and out quickly still providing quality work. Everybody was professional and considerate. Thank you Parker Pools for helping me out!

We got a quote from 3 different companies and we chose Parker Pools because they were very…read moreresponsive and easy to work with. Being that this was our first pool ever we didn't have a clue what to expect but Chad worked with us every step of the way. Chad and his crew did such a great job on our pool we couldn't be more happy with the end results. We will definitely recommend anyone to use them!

Tim has done a tremendous job for us. We have a fiberglass pool with an ozone cleaning system which…read morewas having problems. We could not find a company that could repair it including the company that installed it. He fixed it! We have since hired him to do a weekly maintenance in our pool and, honestly, it's never looked better. It's spotless and runs as smooth as a gravy sandwich! I couldn't be more pleased with his work

Liner replacement, convert to salt water, all new pumps and filter system and replace steps -…read moreJohnson Pools does not care about the customer once the job is done and they collect the money. I let the owner talk me into repair and put coating on steps rather than place but it is not holding up or poorly done. They were supposed to replace light if needed and obviously did not check it as they promised because now I'm having an issue with shock when stepping into the pool. Wendy in the office said I need a new light without anyone coming out to check it or even allowing me to speak with a technician. I asked if I was getting a new light once I received the estimate and was told they would check it when they were doing the work. Obviously that did not happen if I even need new light. The estimate also stated they would provide all start up chemicals but they did not. I had to add 5 bags of salt, calcium, and stabilizer within a couple days after fill. Those are all startup chemicals although the office staff said they're not. I used Johnson Pools in the past and recommended them to others but they have let me down and disappointed me. I no longer trust this company and the office staff is rude.

We hired Ken (owner) and had him to a green to clean and then monthly. They always show up on time…read moreand do a great job. Highly recommended

Just wanted to say if anyone needs a new pool liner please contact PACE pools They have done an…read moreamazing job for us worked hard communicated and cleaned up their mess We dont make recommendations often but they DESERVE it Job well done Now I must go fire that lazy lifeguard

Head over and see the show room at pace Pool and spa marketing team will treat you appropriately…read moreand the price is great

Friendly people. Very smart about pools. Always go there for my pool supplies. Location is great…read morefor me. It's right in Foley, five miles from my house

Over the past 4-5 years Ive got good service from the staff at Pensacola Pools. They've been very…read morehelpful with solutions when I was DIYing my pump replacement and whenever the water chemestry was off. I don't understand where all these one star reviews come from, but I hope that all in the past. Far better service here than at PP.