Front desk staff friendly and knowledgeable but the rest of the people that work in this building…read morenot so much. It's all about the money and they will try scare tactics to get what they want. The facility needs a facelift and a good cleaning. Deplorable conditions in rooms from rust to stains on linens. It's a shame that some people have to have short stays there or lives their lives out in this disgusting filthy "facility." That's me being nice. If you have a family member that needs a facility stay for any reason I would stay far away from this place.

My 85-year-old mother recently stayed at Hyde Park Health Center's Terrace unit. From the time we…read morechecked in until the time we left, the staff was professional, kind, accommodating and cheerful. Any concerns or questions that I had were answered in a timely and satisfactory manner. The admin staff went above and beyond to accommodate my schedule for meetings/paperwork etc. Ms Flowers immediately took care of the discharge paperwork and helped me with any departure problems I had. I have to change the subject and mention the food. I consider myself an expert on institutional food. Mainly because I like it if it's good. I have to say that the food at HPHC is quite possibly the best I've ever had. When it comes to cooking real home cooked meals for a great deal of people day after day this kitchen excels. Hats off! My mother's room was private, comfortable and large. The room was very clean and the bathroom was spotless. Supplies were plentiful and easily available. I was able to schedule a hair appointment for my mother, on site, within one day. They did a wonderful job. I would like to thank Dr K, nurses Joy and Chastity and all the nursing staff, Ms. Flowers, the OT and PT staff, Megan in speech therapy, Food Service, Housekeeping and everyone I missed naming for treating my mother with kindness, dignity, and respect.

I've been a patient at NovaCare for nearly 10 years, and I've always worked with Yelena. She is…read moretruly an exceptional physical therapist. Yelena brings not only deep knowledge and experience, but also genuine care and attention to every session. She takes the time to understand her patients fully and has an incredible memory for both past and current diagnoses, which makes you feel truly seen and cared for. What stands out most is how she manages to give each patient her full attention, even while working with several people at once. You never feel rushed--she makes every visit feel personal and meaningful. Yelena is dedicated, thoughtful, and clearly passionate about what she does. I always leave feeling supported and confident in my progress. I will continue going to her for any of my PT needs and highly recommend her to anyone looking for compassionate, knowledgeable care. Ella Z

my husband received at the Oakley office of Novacare in 2023. The were wonderful. The issue is…read morethe billing department. We did not receive our bill until I believe late 2024 or 2025 when I called to complain about it I was told well it's Covid. What does that have to do with you getting a out I continue to receive bills with the same dates of service on them. I believe they were for around $75 each. I paid at least six of these until I finally called Novacare and said I'm not paying anymore. The woman I spoke to said you should not get another lo and behold I get a bill for $357.64 which is basically the total amount I had already paid them $75 at a time. My husbands account was referred to Montgomery Lynch for collections. My husband is disabled so having a collection agency calling was very distressful. I called Montgomery Lynch, and explained to them that I had already made all these payments. Unfortunately, I kept some of my documentation of those and the was kind enough to take the confirmation numbers and contact Novacare who told them they had no record of the is insanity. How do I have a confirmation number and you don't have a record of the I will never use Novacare again. I don't care if I have to travel to Dayton or Kentucky beware because their billing practices are predatory and then you will be extorted by them employing a collection agency to collect money you've already paid.

Very nice apartments for seniors with all the bells and whistles. Residents tend to be refined,…read moreeducated and rich. On-site dining is excellent. I would live there for the pool alone. A relative of mine does and seems to enjoy it.

I went with a friend to visit her grandfather on a Sunday late afternoon. I was in total shook at…read morewhat I saw. The particular unit was for dementia/alzheimer patients and it was just so so sad. I witnessed a lady walking down the hall crying, she had one sock on and one off. She was holding on to the railing along the walls and was just sobbing. It was the saddest thing ever. I didn't notice any nurses around to comfort her or to check on her well being. They need their ass beat. The Director of this facility is aware and chooses to overlook this situation. They usually do until it affects one of their own. Do not take your parents there!

This place should be condemned. None of the equipment worked, severaly understaffed, no gloves or…read moresoap in the rooms, did not give my mom any medication during her short stay, the list goes on. My mom was not even there a full day and we got her taken out of that place.

I have lived at The Kenwood for 3 years. I love my apartment the varied activities and I have…read moreenjoyed lots of new friendships

Bad. Just bad. Bad food. Bad care. My dad did a 3 month respite stay in assisted living…read more I once asked a resident what they thought of the food, and this wealthy looking Indian hill looking woman stuck her finger in her open mouth to imply gagging - saying it was so gross. It was expensive too - a lot of people not getting what they paid for. The nursing care was just horrible. Check out: Marjorie P Lee, Maple Knoll, Twin Lakes Dupree, or Ohio Living Llandfair

My stay here for rehab was so very restful. A broken femur bone brought me here. The therapists and…read morestaff are very caring and kind! I even had visits from the head carmelite sister! A memory that will stay with me always! The care and concern of each person here made recovery time an unforgettable experience. If I could, I would rate this higher, much higher than a 5 star!

Very well managed practice! Easy to make appointments. Dr Pete and staff are very professional and…read morepersonable . I love the atmosphere, soft, comfortable decor.

I went in for my first appointment today after healing wonderful things from another client of his…read more I was not disappointed. Actually, I was even more impressed than I expected to be! I have been to my fair share of chiropractors in the past 10 years and some are better than others, but Dr Pete is the best! He hears you and sees you and knows what he is doing. I got the most thorough adjustment I have ever gotten. I'll definitely keep going back!