Classy place. I would have zero hesitation with my loved one becoming a permanent resident here…read more Warm, welcoming, smiling staff--not just the front desk staff, but EVERYONE! Our visit included a short tour of the facilities. They have daily activities, shuttle rides to local shopping and events, recreation and craft rooms with computers, popcorn machines and large screen TVs. Mail is delivered to individual "P.O. Box"-style mailboxes, which gives the residents the opportunity to check their own mail. For those who may not be as mobile, the mail will be delivered to each room. Laundry facilities are on the premises and available for the residents to use as they wish. Alternatively, the staff remains on call to perform laundry duties as needed/desired. Meals are expertly prepared by a staff chef and the table settings rival what you would experience at a 4-star restaurant. A padded leather, Atria-stamped, bi-fold menu is provided at each linen-covered table with the regular food selections on the left and the special of the day prominently displayed on the right. One of several servers tend to your every need from beverage order to dessert. Special requests? Just ask. I overheard one of the residents inquire about the sweet potato soup ingredients and the executive chef made his way to the table and spent the next few minutes interacting with the resident regarding her inquiry. She ended up getting the soup. Good choice on her part. I had it too and it was excellent. Perfect temperature and the flavor was superb. Each room is fully furnished. 3/4 size fridge/freezer, kitchenette, coat closet, 32" TV, two padded full size chairs in the living room area, one double bed, clothes closet, large windows, spacious bathroom area with a sink, handicap-ready toilet and walk-in shower. For those in the latter stages of their life, there is a special hospice wing where the level of care is adjusted according to the individual's needs. Residents each wear an emergency contact wristband, so if they are ever in a bind and need help, they simply push the button and a staff member (usually more than one from the report I received from someone who actually had to use it recently) will show up ready to help. Bottom Line: Atria is a cross between a Marriott and Bon Secours and it's staffed with genuine folks doing their jobs as if it wasn't a job. Well done, Atria!

From the owner: Welcome to Celebration Villa of Summit Hills, located in Crestview Hills, Kentucky, where resident…read moreindependence and overall wellness are at the heart of our community. Our commitment is to provide a vibrant lifestyle and personalized care catering to your unique needs and well-being. The moment you arrive, you will find your needs are met with utmost attention and mindfulness. Types of Lifestyle: Assisted Living Memory Care Short-Term Respite Stay Hospice Coordination At Celebration Villa, you will have an active part in influencing daily events and community cuisine. We wholeheartedly dedicate ourselves to ensuring fulfilling and enriching experiences. Welcome to a community that truly cares about you.

We have two loved ones at Ivy Knoll, and they have been residents since 2016…read more We looked at many other places before deciding on Ivy Knoll. It provided the best value, but more importantly, the staff is excellent. From nursing to maintenance to dining to housekeeping, the staff there go above and beyond. They treat our family like family, and they have come to be extended family to us, and very important partners in care. We have the ultimate trust and respect for the staff, and that makes all the difference in the world when you are looking for someone to care for a loved one. We feel like our family members are very safe and loved there. In regard to recent events with Covid-19, the staff is diligent in following Ky State Rules and Regulations, and did an excellent job keeping the residents entertained while on state mandated "lockdown." We could not be happier having Ivy Knoll as our partner in care!

From the owner: The Ivy Knoll independent living facility offers open-concept apartment living with personal care…read moreand assisted living services like all-inclusive health assistance, personal grooming, dressing, med reminders, and laundry. Our retirement home offers plenty of weekly programs and activities for residents to partake in.

My mother just left here. I have to say that they are woefully understaffed, and the management…read moreare not very nice people. Last month, (in November of 2022), the manager named Gretchen, threatened to have me arrested for fraud and elder abuse, when my mom insisted (through NO prompting of mine or anybody else for that matter) to sign a vehicle that she had in her name at the time over to me. It was not fraud or elder abuse, because my mom did that of her own free will. Gretchen also allows a Chihuahua to run loose in the office area, even though that dog is not a support dog of any kind and it's probably illegally there too. The staff also broke HIPPA by loudly telling another family member about something related to my mom's stay around that same time. The only GOOD thing about this facility is that it is somewhat clean and has mediocre security there. The facility also insists that people wear face masks as well.

My wife had a total knee replacement 11 days ago. I was thrilled that insurance got her so close to…read morehome. Upon checking in, it took the staff over 9 hours to get her the prescribed meds for pain. On that first night, the nurses aid refused to give her the prescribed meds that she's been on for 10 years, telling her that it was too much to take.. Even tho these prescriptions are for a completely different issue. So, she suffered, with no hope of getting her meds. It's been 11 days now. She constantly cannot get her meds on time. Tonight, she was supposed to be put on her CPM machine at 8:00. They finally put her on the machine at around 10:00 pm. The time she should have been taken off the machine. The only reason they saw to her needs at 10:00, is because I called and demanded to know why my wife's needs were being ignored. Also, she's been ordered to keep ice on her knee between treatments. Physical therapy told us that everybody on the 4th floor has access to the therapy freezer. But the night nurse told me that she didn't know about that. So.. My wife goes without mandatory ice. After 11 days, my wife's sheets have been changed one! Her trash can has been transferred to the bathroom... And the bathroom floor has NOT been mopped. This is a retirement home, trying to mete out beds for physical therapy patients, and they fail in all aspects. If you're considering this facility for therapy after knee surgery, please think again. And, I can only imagine the neglect that happens to the elderly who do not have a voice to ask, or complain. This place needs to be shut down if things do not drastically change.

I chose one star only because you do not have negative stars!…read more Do not send your loved ones to this hellhole! The staff is very unprofessional and neglectful... the therapy is a joke and therapy is claimed when it doesn't happen. The staff do not wear uniforms and or name tags most shifts and if you ask someone for their name or title they cop an attitude with you. The place is a filthy mess with old urine and feces on equipment . The staff do not respond to call lights in any acceptable manner and I witnessed several cases of verbal abuse and physical neglect. I reported these abuses up the chain of command which in itself was a joke as no one quite knew who was really in charge. I asked the social worker and nursing supervisor for the number of their ombudsman and neither could give me any info. Medicines were not given properly and nurses lied about calling the physician on call several times. I cannot understand how or why this place is still open.

We live out of state and needed help from my eldery mother who lives in Cinncinati. She needed help…read moreto come into her home a few times a week to assist her with many things from small daily living aide to medications and doctor visits. We called Assisting Hands and the jumped right in. We want to thank the wonderful TEAM at Assisting Hands for the amazing job they have done. They go above and beyond. Assisting Hands is very professional, kind, caring, supportive, reliable, and knowledgable. Their attention to detail and communication has exceeded our expectations. We highly recommend Assisting Hands of Cincinnati and Northern KY. My mothers is being treated with great care and respect and that brings significant comfort to our family.

From the owner: After over 12 years in business, we have become Cincinnati's home care experts. Our compassionate,…read moreprofessional services will provide your family peace of mind. From after rehab support to companionship care to 24/7 complex care, we can assist your loved one with their unique and changing needs. Our team of care managers have a combined 200 years of healthcare experience to craft a personalized care plan and oversee care.

I would give the nursing staff, including aides, a 5-star rating and the administration a 1-star…read morerating. The people caring for my wife were almost universally capable, patient, and caring, from the Head of Nursing on down to the aides. Always willing to answer questions, and do for my wife. The administration, however, hide in their offices and repeatedly refused to acknowledge that I had questions about billing, food choices, etc. Not once did they respond directly to me by text, phone or email, much less in person. The closest they came to responding to a billing question was to instruct the receptionist to basically tell me to shut up and pay my bill. She didn't appreciate being used that way, either. If you're good at dealing with unresponsive administration, the care and dietary staff about make up for them.

A nightmare. Left my dad here to rehabilitate him and after 10 days of us not being able to see him…read moredue to Covid19, my stepmom visited him to find him completely dehydrated, unconscious, two urinary tract infections, AND a fever! I even found out they vaccinated him the day while he was dehydrated. It amazes me how the staff there didnt take note of any of this and practically left him here to die. If you love your family members, this is NOT the place to leave them.