I was sold a bad product and they would not replace or give me a refund. This has happened twice…read morebefore if you have a bad product, you should replace it.

This spot is fairly new but already takes the cake for the best smoke shop in town!…read more Walking in being greeted so kindly, the inside looks like a wonderland! then seeing as they had a crazy amazing selection for smokers and non smokers, such as scented candles and incense and the OXYGEN BAR! Highly recommend stopping in , smoker or not this place has a little of everything. So refreshing to have a locally owned shop that feels comfortable walking into.

Owner and staff are attentive, helpful & knowledgeable. Will take time & answer all your questions…read more They have a wide range of products, it might take some time to investigate the array. They have many types of supplements and healthy tinctures. There are trinkets and other glassworks. You'll find healing, calming and soothing products too! (CBD/CBG/HEMP/THC) the necessary tools, everything you need. They have a wide range of health, supplements. Impressive selection and competitive pricing. I like going here because I feel relaxed to take my time & the prices are right.

Sold me a puffco with a in store warranty that lasts 10 days. It broke first week. I asked for a…read morereplacement puffco or replacement atomizer and they pushed me off told me to call puffco. They didn't honor their warranty. Lost a lifelong customer I've been going here for the last 14 years religiously , over a 30 dollar piece . Workers and management were very unhelpful and unprofessional. Will never shop here again It's cheaper online anyway. Filed a claim with my bank. James the owner replied in a written statement to my bank and lied on more then three occasions. Very unprofessional In reply to the owners reply Emerald Triangle Glassworks nice try James. My bank returned the money until I provide them the police report. So stand by. There will be more. ... you can lie all you want. Your staff promised a warranty. 2 days later you wouldn't honor it. I returned you the puffco. You guys didn't give me money or a puffco back. Atleast give me the broken one back. You sir are the true scammer. I just got robbed locally and you lie to my bank and lie on Facebook when I bring it up. Good business model. Rob people. Make them out to be a liar afterwards ... I filed the police report. This won't be the last time you hear of this I promise. I'm not just going to let you rob me. Claim all the lies you want.

Tiny little smoke shop with a tiny little shop cat in the small town of Willits. Mind you, this…read moreisn't a dispensary, just a regular smoke shop with mostly tobacco products for sale. I made a quick e-juice purchase ($32.44 - kinda pricey) in here for my boyfriend while he waited outside with his kids. (You have to be 18 to enter). The friendly girl working and I joked about the adult items also for sale in the store. Hint: better quality, and cheaper items will sell better. Just because it's expensive doesn't mean it's good, and women know that. Front door kind of jams so it's hard to shut - pull/push hard; important to note since they didn't want the cat getting outside (and it was definitely eager to escape!)

Pretty cool place. Small selection and as with everything on US-101, it's overpriced…read more Buy glass here, don't buy electronic cigs or vapes, go to Eureka for that.

Great smoke shop with lots of merch like tanks feel free kratom shots and cigarettes. My kind of…read morestore. Great workers great hours. They make the customer feel valuable.

Amazing shop! Absolutely beautiful, welcoming with a great assortment of products a must visit!read more

It was actually super nice the guy gave me 3 free essence packages just like that I didn't asked…read morefor it and he was so nice and he had two kinds of tobacco and all kinds of accessories if you need.

I feel bad - I think this shop burnt up in a fire . I wish the owners the best . I would give…read moreit another try in a new setting for sure.

DO NOT BUY THIS TRASH!!!!…read more 4 attempts to contact these people about their garbage product and not a single reply. if you like being cheated out of your good money expecting good handmade work, look elsewhere. I told you guys I would write these complaints if you ignored me so here you go, Proto Pipe. Congrats on losing a customer and gaining an enemy out to trash you. You should have replied to my complaint, fools.

Mine broke within days of getting it and I can't even get them to email me back so good luck if you…read moreever need customer service because it doesn't exist at ProtoPipe.

The owner Frost is amazing always smiling and helpful. He's got everything you could want and at…read moregreat prices. Thank you Frost Peachy

good products but barely open when their website says, i drive by most mornings on my way to work…read moremajority of which are after 10am, gates closed, lights off. update your hours on your website !!!

My favorite smoke shop best trade area prices great help; a walk in Cigar humidor containing…read morecontents fit for a Governor. Forget the rest of the glass houses staffed by argumentative twenty-somethings. This OG adds charm to savings, selection, and service. One of Mendocino's best kept secrets with easy access to the US 101.

Hi am new to the area and find that ukia smoke shops are very helpful for my inner peace. Great…read morestore with great owners. Very proud to be loyal customer with all of them on ukia and Lakeport and lower lake. My mother and her brother and myself love their great prices and helpful staff.

Boatyard Tobacco has the best selection of products and the BEST counter woman. , Stephane., Her…read morecustomer service skills are top notch. I buy several products at Boatyard, and, Stephane remembers them all., She's very knowledgeable on the vast selection of smoking devices, cigarettes , vape juice, Kratom products. . I shop exclusively at that store for my Cigars and vape juice because shes there. You can not beat great Customer Service. !

The service there is atrocious. The gal behind the counter is not a friendly person. There's a…read morepermanentl scowl and moves like a turtle ( very slooopw. Her appearance ilooks like she just crawled out of bed. She doesn't seem to want to be there and that she is doing us a favor for being there. If you have any questions please don't waste your time asking her, she doesn't help. Will no longer shop there, unless Ms. Unfriendly has been reprimanded and make some changes or let go. Cheap cigarettes in town is awesome! Friendly, helpful and keeps up their appearance....and makes you feel welcome..... guess where I'm going to let others know to go there and NOT the boatyard