Went to the Oxford office this week and saw PA Kevrin Johnson. I recently started having severe nerve pain down my right leg due to Sciatia (L5-S1 disk in my case from previous x-ray/MRI). I previously was prescribed prednisone in a 6 day stepdown from an earlier visit with EmergeOrtho and halfway through the stepdown the predisone level of 30mg/day did not help with the nerve pain at all which is why I scheduled a followup with EmergeOrtho and saw PA Kevrin Johnson. He provided a shot of Toradol, (which I appreciated, but has not helped in the last 28 hrs) ordered an MRI, along with Gabapentin (which I just started 12 hrs ago) and said that he would call in a 12 day prescription of Prednisone so I could do 2 days at 60mg, 2 at 50mg, etc. (his words). I went to the pharmacy and this is not what he called in. We (Kevrin and I) spoke on the phone and when I asked what options I had to help with the severe nerve pain until the MRI and follow up with the Ortho Dr. for a more long term solution that could be had...he said to take Tylenol and has refused to call in anything additional. This leaves their patient with 2 weeks of severe, debilitating nerve pain. Sadly, its easier in this country to be over-subscribed Opiods than to be prescribed something as simple as a higher dose of prednisone for a short period of time. I was not interested in pain meds of any type, I simply was asking for something that Kevrin acknowledged was one of the only options that actually helped in these cases and was given no help and no other meaningful options. read more

I broke my wrist and went to the ER at a hospital in South Hill for x-rays. I was referred to their specialist for surgery. However, he was out of the office for several days. My wife had been happy with her experience with Emerge Ortho (Oxford) physical therapy, so I decided to give them a try the next morning. They performed x-rays and referred me to one of their surgeons, Dr. Takenaga, who operated at the NC Specialty Hospital in Durham. They turned a bad day into a good experience. The surgery was quick, painless, and I was happy with the end result. The PT afterward went well. Emerge Ortho, their surgeon and the NC Specialty Hospital staff have my 5-star rating. I highly recommend them. read more

Had the worst experience with their urgent care staff last night after injuring my foot. I got a piece of glass lodged in my foot and was waiting at the ER to be seen, but while waiting we found this office on Google advertising urgent care services and decided to call them to see if it was something they could take care of. It was really painful but seemed like something an urgent care could deal with versus being an emergency. It was around 7pm so all other urgent cares in the area were closed, but they had their hours as being open until 9pm so we thought we got lucky. My fiancé told the woman on the phone the situation and asked if that was something they would be able to treat. She said yes, come on over, so we checked out of the ER and drove over to the office. Well when we got there the receptionist acted shocked that we had been told this. She told us they "didn't have the equipment" to see me for something like that. We told her that we had literally just gotten off the phone with someone who said the opposite and she was just basically like it's not my problem. She even got a little bit aggressive and was like "who was the person who told you that?" as if we were making it up! (The person who told us to come in was someone named Kristin). So I had to go back to the ER after I had already lost my place in line. Not to mention I'm hobbling around in pain, can't put weight on my foot at all and had to do all that extra walking for no reason. And all the ER ended up doing was taking a X-ray, giving me antibiotics, and referring me to ortho!!! You're telling me they "didn't have the equipment" to do that at a literal ortho clinic? Yeah, BS. It was obviously just a case of it being close to closing time with staff who couldn't be bothered. It wasn't even like they were busy...the place was completely empty, not a single patient in the waiting area and maybe one car in the parking lot. read more

My daughter is receiving physical therapy here and we are very pleased with the staff. Morgan, Trent, & Barbara always make the time she spends here enjoyable and we have been very happy with the progress she is making. read more

I was seen by the worst doctor I've ever been to. I thought the check-in process was degrading enough, but the doctor was horrible. I was smirked at, told that "my" doctor of 4 years ago didn't work there (when he does indeed still work there), was told my MRI films didn't exist, and on and on with the lies. I was treated disrespectfully and inhumanly. I walked out of there with flashbacks of being raped some 35 years ago, literally and surprisingly. I myself researched a quality doctor who knew a lot about pain medicines and their side effects, because I have a very low tolerance to them, and can barely take children's dosing. Yet I live with worsening chronic pain, so I sought out, through my M.D., who I thought would be a good fit for me. Instead, from first phone call to my last in lodging my horror, I received nothing but a nightmare of flashbacks, no response from management, and feeling as though these people have truly lost perspective and sold themselves to the devil. read more

I just wanted to say what a great place to do physical therapy. This is my first time I have had to do physical therapy and the therapists are so accommodating they don't rush you they go at your pace and are concerned about your health and well-being. read more