Everything !!!! and everybody !!!! on staff at Greenridge are awesome !!!! They make sure you feel…read moreextremely welcome & superbly cared for in every way possible, always treating patients with the upmost gentle care & kindness & expert professionalism!!! Thank you to all the amazing staff and the wonderful director Mr. Jesus !!!!

The staff of nurses, CNA's, janitors, entertainment, and especially PT and OT personnel are the…read morebest, they treat like family. You need to pay attention to billing. Twice they tried to bill us for what Kaiser paid for. Thank goodness for my daughter who caught this. They kept trying. Very disturbing. Outside of that, I give Greenridge 4 stars, for the way I was treated and taken care of, the best treatment by the other departments.

I toured the Memory Care unit and was very impressed. A friend also gave it high marks and he had…read moreworked there! My Loved one needed surgery, so could move ahead immediately. Now circling back - they will not return my calls or my inquiries. This is poor customer relations.

My elderly cousin has been living here since July 2023 and is thriving. I worked in the healthcare…read moreindustry for 15 years and later as a Senior Living Advisor (offered the same services as "A Place for Mom", only in person). Westmont of Pinole is an excellent place for a loved one. The staff members have an average tenure of over 5 years and actively engage with the residents. I visit at different times and days and can truly say that this entire team enjoys what they do, they're good at it, and it shows.

Warm, amiable staff handle their jobs professionally with care. Here's an example from the…read morekitchen Vegetable are tough to do enmass. So what these folks did was scoop out the seeded center portion of zucchinis leaving just the rind and a bit of flesh. Great Idea!¡!

I spent 2 and a half months here and let me say the staff is amazing. From the Director down to the…read moreCNA's and physical therapists, everyone was so helpful. I came there after spending 3 weeks in ICU, I couldn't walk or even roll over, I was that incapacitated. Their PT department is the best. Between them all the got me up and moving again once I got out of my own head (I was having a "poor me" situation) and Kim was the best. She taught me to trust my body again to do the things it used to and it worked. I don't know if I ever could do enough to repay them for my life back. I'm still not 100% but close and never would have got here except for them and my own determination to get well enough to go home to my husband and 4 legged kids. Thank you for everything, I have nothing but positive things to and recommend. At some point you have to be responsible for yourself and put the hard work in.

This place is so out dated it's crazy there's only two CNN that are doing a great job miss Andrea…read moreand Miss Maria. They take over 30 mins to come check on you in your room when u press the call light the food here is bad I have proof pictures videos janitorial people just walk in your room and showers without knocking while people are changing and cleaning them selfs. I've been here two months and hardly ever eat there food cause most times it looks nasty and as if they don't care what we eat are need. If u have family that can't speak up for them selfs please don't bring them here.

The Staff at San Pablo Healthcare & Wellness Center are wonderful. My husband was treated with…read morekindness and understanding, as were all the other patients and residents. My husband was there for rehabilitation. The Physical Therapists and Occupational Therapists were great.

I have a family member that has been living at this facility for multiple years now and really…read moreloves the staff and friends she's made here. But, she just recently found out that the security guard that has been securing this community for the past few years is being let go because of the new fencing and she feels really uneasy (as do other resident friends of her) not knowing who she will call to respond quickly for any incident as she's been able to do in the past with this security guard at any time of the night or day. I personally have seen this security guard locking up the top entrance gate late nights and at various times when it was left open. I was also in the parking lot when I saw this security guard help a senior who had fallen in the bushes and also saw this guard help when a senior needed to move their vehicle because of a medical issue. I enjoy visiting her and the facility is very beautiful and well-kept and the people who work here are very courteous, as was the security guard who will now be sorely missed by my family member.

Beautiful property However if you have to come after hours…read moreyou have to get out of your car and punch in the code, then once you reach the building you have to call the after hours number again to be let in the building. Wonderful safety for the residence. Not so much for visiting after hours providers. Doesn't make me feel comfortable after hours.

Our Mom stayed here for 6 weeks from mid November til the end of the year, 2014. This review is…read moreintended to inform folks considering this place, which is actually a few different homes in same area under same management. Meina Wu, the RN who runs these homes, has a domineering stubborn streak which makes communication difficult, and readily admitted that they "do not give medication" - which in her own unique way says that they cannot handle elders who have a very detailed medication list or have significant care needs. Yet she DOES care about her residents and can handle those with simple needs such as feeding, cleaning, peace of mind, and simple medication. Unfortunately I cannot recommend RN3LovingCareHomes. 921 Elm was the location that our Mom stayed in, among 3 board and care houses in a row where workers shifted from one to the next. The good: the CNA's , caregivers, and helpers are all well intended, caring, sincere, and very hard working people, so again: if your Mom or Grandpa does not need much medication or medical help of any importance, this could be a great place to take them. The bad: if your loved one is in need of important, detailed medicine or has care needs that might include bandaging wounds, physical therapy, intensive care, or simply night care that involves changing a diaper, taking to the bathroom often, or has falling issues, etc, then this is NOT the place to take them. We had to constantly monitor these people: it took numerous visits by Kaiser Home Health Care nurses and PT's just to scratch the surface. They had to train the workers in many basic medical practices such as dressing and bandaging wounds and giving medication properly. In fact I personally had to instruct each caregiver how to dispense my Mom's meds and I do not work in the medical field in any way. The understanding of the English language is so poor here, most of them could not even understand the medication list even when it was clearly revised twice by the HHC nurses ! On so many occasions, I caught them about the give the wrong dose because they could not simply understand adding a 10 mg pill to a 2.5 mg pill to make a total dose of 12.5 ! Again there were major road blocks because of language comprehension. Also of concern is they give medicine by hand, often not washing hands between activities (!) On the first night that we hired night care, Meina told this person to stand outside the room, and we reported this to the agency. Meina told us that her caregivers could sleep on the couch and "hear" if my Mom was having any problems and then take care of it. Beyond the idiocy of this idea, there is the simple fact that on most nights the in house caregiver sleeps way down the hall. If a resident needs help they are out of luck and up a creek without a paddle. The one caregiver provided needs to sleep at night to function the next day and only gets up a couple times to check in on residents. In fact we ended up hiring a night sitter from a 24 hour care company to stay with my Mom. There is no way that an elderly resident with anything like Alzheimer's or recovering from a stroke with a fall-risk or maybe just has to use the bathroom or get changed often, can be safe and comfortable. This extra help costs were about $1000 per week, so that brought our bill for the month to about $10,000 when added to the board and care rent. The upshot is that it is incredibly difficult to find ANY board and care facility that has the medical knowledge and staff to handle ANYONE with significant needs, and Meina's RN3 LovingCareHomes are not exception. Unless your loved on has very simply care needs such as being fed and cleaned, this place will not be safe. I give two stars for the things they do well for simple needs elders, and again they all were really wonderful people, but as described here-in, for our Mom that was by far not nearly enough.

My mother was there for four and a half years with senile dementia. The attendants were very…read morehelpful and kind and caring. Mina supervised and participated in care and always alerted me when something needed to be addressed. It is a nice house in pretty residential surroundings in the El cerrito hills. I trusted her with my mother and she had a very good quality of life until the end with them.

While some of the day time care givers are truly caring and exceptional, the overall level of care…read morefalls well short of acceptable and respectful. The main mode of "care" is overly medicating until your loved one is an invalid - and easy to manage. Services promised and paid for (like physical therapy) are non-existent, this constitutes fraud. The main "activity" on offer is watching tv - all day. The owners of Raksha will look you in the eye and smile while they lie directly to your face - they should not be trusted to care for your elder loved one. I would rate zero stars if possible.

I could not believe a Sr Care facility with such incredibly horrible business practices operates in…read moreCalifornia, one of the most regulated states in the US. The founder/owner is one of the most dishonest people we have come across, and we couldn't get a straight answer from her...EVER. Always someone else's fault, always changing the story and NEVER ONCE getting to the bottom of our complaints! STAY WAY!

My mom was a resident of Belmont Village from the Fall of 2018 through early 2022 in her mid to…read morelate 90's. My experience was 100% positive - the professionalism and the caring of the staff members was excellent, from the nursing staff to the PALs personal assistants to the management. Many staff members often went above and beyond the call of duty to make sure all the residents were safe, well cared for and happy. The facilities are always well maintained and clean which reflects the efforts of Nolan and Michelle was an outstanding Executive Director. The most important thing is that mom was happy and well cared for, she and I were able to share a lot of happy times and memories throughout her stay at Belmont Village.

I had problems with my room when I moved in. The lock wouldn't work, so I reported it, but they…read morewere unable to fix it. My key afterward would not work, but they failed to fix it. Now, it refuses to lock. I do not know what to do. G Kao, room 317