The Forum/Pointe has very caring and helpful staff. They have been very kind to my mother and very…read morepatient with her too. They helped her move from a 2 bedroom apt to a 1 bedroom apt with a balcony after my dad past away. They have a lot of nice activities and the food is very good too. Stacie and Cathy in sales have been great and I just want to say Thank you to them and God bless you.

My parents have been living there for a year and the biggest mistake was moving at The Forum/ The…read morePointe. Since the name change there hasn't been any changes,very diappointing. Air conditioning in their apt. has been working.on and off.She had no AC for two days .No circulating air and she couldn't sleep. The AC broke down in the diningroom in July. The facility dated and depressing.. The so callednurse on staff is inept. They don't remind or encourage their residents to get the flu shots or covid shots. Not recommended

This is a cute and pleasant little place to make yourself at home. Moved a family member into here…read morea few months ago and so far the place is great. Very helpful and take care of all that is needed. Most of the staff have been there for many years and know the place. They have assisted living and independent living. Over all it's very nice and a great new experience

Absolutely great place.my grandma loves it here.place is very nice and staff is very friendlyread more

My mother is in assisted living at 5 Star. We have reported that items are being stolen possibly by…read morestaff as they are the only people to enter her room. Management was informed are seem unable to stop the situation. It's sad to see objects of sentimental value stolen. We have removed valuable items But even sentimental item with minimal value disappear. My advice if you're considering 5star is not take anything of value with you (either monetary or sentimental value) as they disappear.

Great senior community for independent and assisted. Large apartments with lots of closet space,…read moregreat food and amazing activities. Highly recommend.

The meal at this Residence is outstanding. The food and service are both a ten out of ten. But it's…read morewhen I'm served by this young lady named Nephtalie that I really like the service. She also brings my iced drink before taking my order and delivers my food quite quickly. I adore Five Star Premier Residences in general.

We've been looking for an independent living facility in the South Palm Beach County or Northwest…read moreBroward for several months. We've visited five or 6 Five Star Premium Residences. We've just made a decision to move to Park Summit. It's a little west but we feel very comfortable there. They have many apartment floor plans, a little younger crowd, interesting people. Each facility really does have its own feel! We're going to finalize tomorrow and start a month of packing....and moving to the next phase of our life. All the Five Stars are lovely, most newly renovated, well run by a congenial, experienced staff.

I can only review the aesthetics! It's a beautiful place ! State of the art. Bright and lively. Big…read morespaces. Card rooms. Steak house. informal restaurant. Went to a meeting there and everyone was super friendly. The CEO is fabulous! Will always have a smile! The gate must have your name to get through so that's good! You can always get a tour here, which is fantastic, so I recommend that! It's a great place.

My mother was in memory care for approximately 1.5 years. The facility is kept very clean and the…read morestaff is friendly caring and very kind. My mom died there recently and the love ,compassion and respect the staff showed mom and the entire family was beyond belief. This facility is second to none. Best decision we made.

As I'm getting older and have suffered a stroke, I'm thinking I best find a home for my final…read moreyears. So, I contacted Susan Lawrence, John Knox Village's Life Plan Consultant, and I just can't give her enough praise. She was totally professional, polite and gave me really good information, which based upon her near 20 years of experience at John Knox Village, she was more than able to do. John Knox Village is huge in size, covering some 70 acres but it's not just some other big complex. Not at all. With its beautiful and lush setting along with a near endless list of amenities, it's actually a piece of tropical paradise. I couldn't have been more impressed with good health care offerings, with everything from independent living to assisted to full care all covered under a life contract. Also. their housing with their Garden Villas, Heritage, Village and Cassels towers with two or single bedroom (maybe more) designs. In all you really have to actually see it to know it. But without any equivocation I can say for what it is, it's the best around that I know about.

I'm fairly disappointed my mom is there. She has Alzheimer's. They have assisted living and…read morelong-term care, but no memory care there i feel like they were misled saying that they did have it there. My mom physically is fine.She doesn't belong in long term care

I was recently sent to 23315 Blue Water Circle, aka Edgewater at Boca Pointe by an agency for a…read moreprivate duty case. From my observation, the staff members are predominantly Haitians and most of them, from my perspective, lack interpersonal and communication skills. There was one nurse who was nice. I want to convey my appreciation to that particular nurse. This is what transpired to the best of my recollection. I was accosted by two staff members. They were questioning my job description. They wanted me to do their jobs and I declined. They wanted me to perform their duties which they probably believe was beneath them. The client is paying for services rendered and I believe the facility's staff members are the ones responsible for her care during her hospitalization. I don't mind assisting; however, I will not lift nor will I use my body as a Hoyer Lift. I made that quite evident to my employer that I cannot lift. I accepted the case because the client was ambulating and she didn't require toileting assistance. Basically, from My perspective, I was more of a companion. I made sure she eats, take her meds as scheduled among other duties. The family at that time, have never had anything negative to say about me or my performance when the client was being cared for in the comfort of her home. When I was at the aforementioned facility, I was minding my own business and one of the aides, walked up to me and she said, the other lady who worked yesterday, she did everything for the patient; we did not have to do anything. I don't believe the staff members should have accosted me. Additionally, I called for assistance when the client had to go to the bathroom. It took what seems like eternity for a response. Their response time is terrible. It took approximately 30 minutes for the assigned staff member to respond. I believe they are short staffed and I recommend a floater to help the staff as needed. There are times when the client defecate and urinate in her pants because no one acknowledged the call light in a timely manner. Are these people volunteering their time or are they being compensated? I informed the RN, Charge Nurse, that I would prefer not to be interrogated or harassed by members of her staff. I informed her if she has any issues with me, I would prefer for her to contact my employer as opposed to confronting me. She was disrespectful, boisterous, unprofessional and uncouth. The Charge Nurse came in the client's room while I was using my phone. I told my client I had to call my bank and she granted me permission to make the call. On her way out, the RN sarcastically stated, " You need to watch your patient." I went by the Nursing Station and she was not at the station. I saw her conversing with someone in the break room. I politely asked if I may speak with her. " What do you want?" I said, May I speak with you? I said to her respectfully, do you have something to say to me? I hope they have camera. She started swinging her hands and she got extremely boisterous. " What is your problem?" If I have something to say to you, I would say it." I called and reported the incident to the Director of Nursing. I told her I will, if necessary, climb the chain of command. Apparently that bothered her. She called me back to tell me the facility is a non profit and she does not want me back. She told me she spoke with the client's children and she does not think I am a good fit for the client. I helped this client in her own home for approximately eight months. Tables do turn and everything in life is transitory. The Director of Nursing has an Haitian accent as well and I believe she is upset that I reported her unprofessional compatriots. In conclusion, I want them to know not to make assumptions. I took early retirement and I choose to work part time with the agency. I have three College Degrees and the last one I got is from Nova Southeastern University. I am a retired teacher and private investigator. I am an educated woman who took early retirement due to my current health issue. The Moral of the story is, " Do not judge a book by its cover." We have to treat people how we want to be treated. Lastly, be careful with power. Power is a dangerous weapon. Use power carefully. God is the true power. I will continue to excel because I serve a God that will never abandon me. In conclusion, What they meant for evil, God is going to turn it around for good.

We visited a few times and talked to many residents. From our observations and conversations with…read morethe residents there, we found that this place has a serious noise problem for a retirement community. They allow traffic too close to the building--an old building built in 1980 that has paper-thin walls and was constructed when building codes were lax in the state of Florida. Additionally, they use golf carts that produce excessive noise, reminiscent of those found in third-world countries. Furthermore, they are short-staffed and have a high turnover rate. Residents complain about the lack of activities and things to do. Considering the asking price of $100,000 to get in and the monthly fees ranging from $3,000 to $6,000, one wonders if they are out of touch with reality. During the sales pitch, they appeared desperate for money. In an attempt to gain a clearer understanding, we checked the company's financials on their site and discovered that they are barely afloat--essentially insolvent. with huge debt, The future looks bleak as these properties will require significant repairs. It is crucial to exercise caution as investing in this community may result in the loss of your money.

I have a close friend who has been at Atlantic Shore since February 2022. It is well run and has a…read morefriendly staff. It is a smaller facility and seems more family oriented. It is run well. My friend loves the staff and the food too! That is saying a lot! I am not paid to write this review. This is written from my heart and I will be putting this on other websites.

They treat your family member, as one of their own. My grandmother loved the staff, always had a…read morepositive interaction with them. She especially loved the dog/emotional pet time. When they brought the dogs around, it made her day every time. I also, have nothing but the best to say. The staff truly cares about the patients and you can tell 100%.

Housing up to 40 residents.. Located on Ocean drive right in Pompano, I was pleased.... It felt…read morelike I was on Holliday... With daily fitness classes and bingo being played out like a well orchestrated play.. I was impressed because.. Everyone seemed to be someone special. When choosing a place to settle your debts and retire in dignity.. This is a place that exudes your constitutional rights and universal rights to determination of your own thoughts; your own counsel, and your own decisions. I never got a chance to see the food, but it was one of the few places I have been to where dinner was served at 5 instead if 4:30 and where; they served coffee at 4:00 pm. My fellow SAFFA seemed very happy living here...

I currently reside in Philadelphia, and by word of mouth I heard that Philadelphia natives are…read morerunning this establishment, which of course caught my interest. I travel between Philadelphia and Florida frequently because I have family in both locations. About a month ago, my husband and I admitted my mother in law into this facility and we both could not be more pleased. We were a bit nervous placing her into a facility so far from our home, but my parents live in the area as well so we frequently visit. The first thing that grasped my attention is that the facility is very clean. I am almost OCD about cleanliness, so this is a matter of utmost importance to me. Secondly, the place is beautiful! Its very spacious and nicely decorated. My mother in law (although not pleased to be placed in a living facility) is happy with the accommodation. She said that the other people living there are friendly, there are activities daily, but her favorite thing is sitting in there outdoor space in the heart of their facility. My husband feels guilty about placing his mother there so he calls Vizcaya frequently (I would say obsessively), the staff is very good about keeping him up to date and informed, and they are good about answering his questions. Lastly, I find it to be a pleasant visit when I arrive. That staff already know me and treat me very kindly. It feels very home like and people seem to enjoy it there. Although far from me, I feel confident that my husband and I have made the right choice. I would recommend this place to anyone, especially if it means my mother in law having more people to socialize with it!

My family has been very happy with this facility. It's always clean, and the rooms are taken care…read moreof every day. The staff is kind and welcoming, which makes a big difference. They've recently hired a new chef, and the food has been wonderful. There's also a new director who seems focused on making positive changes. The activities director does a great job planning a variety of things for residents to enjoy. Overall, a very positive experience.

If you love your family member, DON'T PUT THEM HERE! The caregivers are amazing but the lack of…read morecommunication and care between administration and RN with doctor and family members is unbelievable! My dad was placed in memory care unit on October 19th and his condition has deteriorated ever since! He was just taken to the hospital via "non-emergency transport for a psychological evaluation" at the recommendation of the RN and when he arrived at the hospital MANY hours later, he had a temperature of 102.8, was suffering from hypothermia, his heart rate was at 40 and his blood pressure was sky high! This is one of many examples of the lack of care for their resident's wellbeing and fortunately it's the last one for my dad as I can't trust my father's life in their hands!