I can only review the aesthetics! It's a beautiful place ! State of the art. Bright and lively. Big…read morespaces. Card rooms. Steak house. informal restaurant. Went to a meeting there and everyone was super friendly. The CEO is fabulous! Will always have a smile! The gate must have your name to get through so that's good! You can always get a tour here, which is fantastic, so I recommend that! It's a great place.

My mother was in memory care for approximately 1.5 years. The facility is kept very clean and the…read morestaff is friendly caring and very kind. My mom died there recently and the love ,compassion and respect the staff showed mom and the entire family was beyond belief. This facility is second to none. Best decision we made.

As a professional caregiver who worked inside this facility accompanying a memory care resident, I…read morewant to share what families should know before placing a loved one here. This facility is expertly presented. The marketing is polished, the awards are visible, the tours are warm. What I witnessed working inside tells a different story. Staff yelled at residents, the people in their care. This was not an isolated incident. I also observed a resident being kept isolated in her room, apparently because staff did not want to manage her. When she told me she was hungry, I helped her into her wheelchair and brought her out myself. No one on staff had responded to her. On medication: I personally observed and reported improper medication administration to both the facility and to my agency. Families should ask specific, detailed questions about how medications are tracked and by whom. Here is what I think families most need to understand: the staff know when they are being watched. When families visit, the tone changes completely, the staff smiles and are exceptionally friendly. The moment they realize you are not a visitor, that you work there, that you live there, the warmth disappears. That gap between the performance and the reality is the most important thing I can tell you. At $3,600 to $6,895 a month, families deserve more than a facade. I share this not out of personal grievance, but because your loved one will be there when no one is visiting.

Update: While I live thousands of miles away and due to low income I cannot visit often, I have…read moreheard and regularly receive reports from family members who have been there more often. Artis Boca Raton is one of the best Memory Care Homes in the area, and I feel reassured and have some comfort, in knowing that my mother is in kind and competent hands. While I must stand by all I said in my earlier, fair review - which had favorable things to say about Artis Boca Raton - it is important to give an update as well. Caring for elder people with dementia is a vitally important and very difficult job. While I wish I could "see for myself" more often, I trust from what family members have told me, that my mother is safe, well cared for, and far more comfortable at Artis now. This means so much to family members, who by the cruel twist of fate cannot be there more often. My mother means the world to me, so I wished to thank Artis Boca Raton for taking such good care of her while I cannot.

When my grandparents are in need of rehabilitation after injuries or hospital visits, this is the…read morefirst place we try to get them in to for care. We absolutely trust Sinai with their care every time! The facilities are so clean and the staff is so friendly.

Beautiful physical facility with great amenities and impressive security measures insuring peace of…read moremind. Physical therapist, occupational therapist, speech pathologist all very proactive in treatment plan for recovery. Nurse's aides(aka clinical assistants) were exceptional in patient care. Actual Nursing Care is mediocre at best. Indifferent, apathetic, robotic! Dysfunctional supervisors did little to coordinate and communicate with patient and patient advocates, borderline neglect that no one addressed or spoke with family members. Ok if your healthy, beware if you need immediate assistance. Be prepared to wait 20 minutes if you need assistance or medication. Better bring an air horn if you need help!

My 83-year-old mother was transferred here following a bout of pneumonia. Overall, the experience…read morewas mixed. I understand that no facility is perfect, and some hiccups are to be expected, but a few issues made her stay more challenging than it needed to be. Unfortunately, her dentures were lost on the first night, which created a significant hardship. Without teeth, she was unable to eat most meals, and the puréed food provided was thick and honestly unappetizing. I ended up bringing her soup each evening so she could eat comfortably. What stood out most was the clear difference between what felt like an "A team" and a "B team." When V, Jennifer, and Mark were on duty, my mother was well cared for--knowledgeable, attentive, and personable. Other staff members seemed less experienced and less warm. The facility is clearly understaffed; while some aides were wonderful, others were not particularly kind. Cora was an absolute doll, but she had far too many patients and not enough support. Teri, the concierge, was truly five-star. Any issue we raised was addressed promptly and professionally. The rehab team--both PT and OT--were amazing and are the primary reason we chose this facility in the first place. They exceeded expectations. Areas for improvement include staffing levels, consistency of care, cleanliness, and food quality, which was mediocre overall. With more support and better oversight, this facility has the potential to be much better, especially given how strong some members of the team truly are.

Initial observation a very nice place. Lovely grounds and lobby. But very old and antiquated…read morepatient rooms out of the 1950's (beds don't work properly, wheelchair wheels without tread, foot and leg attachments mismatched, bedside tables rusted). Staff doesn't introduce self or what position they are in. Call lights go unanswered for long periods of time. No help with cutting up food if needed. PT staff is fine, but not known when PT /OT is scheduled for patient. Loud noises in hallways among staff. Sad what patients with Medicare or Medicaid have as a choice for rehab when there are no other financial options. write your representatives. I'm sure all other rehabs are the same.

My mother is in assisted living at 5 Star. We have reported that items are being stolen possibly by…read morestaff as they are the only people to enter her room. Management was informed are seem unable to stop the situation. It's sad to see objects of sentimental value stolen. We have removed valuable items But even sentimental item with minimal value disappear. My advice if you're considering 5star is not take anything of value with you (either monetary or sentimental value) as they disappear.

Great senior community for independent and assisted. Large apartments with lots of closet space,…read moregreat food and amazing activities. Highly recommend.

My sisters and I looked at several different places for our father before deciding on the Veranda…read moreClub. He has been there about 6 months so far and we have been overjoyed at the service and community they provide! Everyone who works there is so friendly and really seem to enjoy what they do and that feeling permeates throughout the facility and into the residents. Everyone we encounter, anytime we visit, are always smiling and happy. My dad was depressed after my mom passed, and since moving there has become his old self again, smiling and joking. My sisters and I take comfort knowing he is being well fed and well looked after. But not only do they provide for his basic needs, they also provide for his social and emotional needs by offering all kinds of events. They do a walking club, which our dad uses his walker and joins. They offer outings and lunches. They recently did a "dream flight" for the veterans where they got to go to the Boca Airport and take a ride on an open air plane from the 1940's!! Then they did a ceremony for the Veterans for Veterans Day and each veteran was called up by name, given a pin, a certificate and a quilt donated by the group "Quilts of Valor"! It was beautiful and touching! I cannot say enough good things about how pleased we are with the Veranda Club. I highly recommend to anyone looking for either themselves or a parent. It was such a hard decision to move our father into a community, but has turned out to be the best decision we ever could have made.

My Mom has been here for about 8 months now, she loves this place. Went to visit her today all the…read moreEmployees were very nice & helpful. Great place for your MOM or DAD :).

Violent patients in memory care have sent my mother to hospital multiple times. Lack of…read moresupervision. High turnover in staff at all levels. Keep raising prices but no added supervision. Vague, inconsistent incident reports. It's a shame as nice on exterior and could be so much more if they paid for competence, experience and compassion. Memory care residents are elderly and vulnerable. They deserve better care and to be safe AT ALL TIMES.

Just had a family Thanksgiving dinner in memory support. So friendly and great food. I'm still so…read morepleased with the staff and service. No regrets about signing Mom in 6 months ago.

Great place and beautiful campus. New to the area and just love the loving kindness vibe. It is…read moretruly amazing to be able to be a part of this campus.

My loved one spent a few years at St. Andrews the majority of the time, he enjoyed it…read more Unfortunately he had an injury and fell and was injured and they couldn't locate him for 5 hours even though he had his location bracelet on. From what I now understand, it tells the office who needs help but doesn't let them know where they are located. He passed away a month later. Now I am having issues being refunded the money that is owed back to me. TJ won't answer the phone and is not returning my calls and we moved everything out over 2 months ago. it's important to know the right questions when moving into this location.

Housing up to 40 residents.. Located on Ocean drive right in Pompano, I was pleased.... It felt…read morelike I was on Holliday... With daily fitness classes and bingo being played out like a well orchestrated play.. I was impressed because.. Everyone seemed to be someone special. When choosing a place to settle your debts and retire in dignity.. This is a place that exudes your constitutional rights and universal rights to determination of your own thoughts; your own counsel, and your own decisions. I never got a chance to see the food, but it was one of the few places I have been to where dinner was served at 5 instead if 4:30 and where; they served coffee at 4:00 pm. My fellow SAFFA seemed very happy living here...

I currently reside in Philadelphia, and by word of mouth I heard that Philadelphia natives are…read morerunning this establishment, which of course caught my interest. I travel between Philadelphia and Florida frequently because I have family in both locations. About a month ago, my husband and I admitted my mother in law into this facility and we both could not be more pleased. We were a bit nervous placing her into a facility so far from our home, but my parents live in the area as well so we frequently visit. The first thing that grasped my attention is that the facility is very clean. I am almost OCD about cleanliness, so this is a matter of utmost importance to me. Secondly, the place is beautiful! Its very spacious and nicely decorated. My mother in law (although not pleased to be placed in a living facility) is happy with the accommodation. She said that the other people living there are friendly, there are activities daily, but her favorite thing is sitting in there outdoor space in the heart of their facility. My husband feels guilty about placing his mother there so he calls Vizcaya frequently (I would say obsessively), the staff is very good about keeping him up to date and informed, and they are good about answering his questions. Lastly, I find it to be a pleasant visit when I arrive. That staff already know me and treat me very kindly. It feels very home like and people seem to enjoy it there. Although far from me, I feel confident that my husband and I have made the right choice. I would recommend this place to anyone, especially if it means my mother in law having more people to socialize with it!

My parents just moved to Strafford Court. I had some minor concerns, and left a message at 8:30…read moream, and received a call back from two staff members within the hour including the Director of Sales. They answered all of my concerns with solutions, and had already visited my parents the day before to address the same concerns.

I live here Love everything help people and staff dinner…read morewaiters are so much fur great place to live