I don't know who the woman was, but when I had a question about a necklace, she basically said, while she passed by, that it was fake & cheap. I was astonished. Instead of saying something like "Isn't it cute? No, it's not real, but it doesn't tarnish". I decided right then that I wasn't going to give that store my money. Awful way to (not) sell your cheaply made, overpriced stuff. Music in the store was good, though. read more

I walked in wanted to exchange a sweatshirt for a 40 instead of a 38 because the arms were too short and was told "we won't have the size YOU'RE looking for." And "we only carry regular sizes." Mind you a 40 is a L in sweatshirts. I now have store credit and do NOT want to give this story anymore of my money. read more

This is a nice clean well it store with beautiful clothing options. You are able to park in the shared parking lot or street parking. They are in a shared shopping strip. They have a variety of shoes shirts skirts dresses and jewelry. The prices are around 100-400ish or more. They do have sales. They lost a star as they cater to women who are a size medium or smaller. This is a huge loss of clientele as the average woman is a size 14/16. They communicated they have larges but every item I looked at was a medium or smaller. It would seem if they are going through larges that quick they should change quantity of ordering to meet the need. I saw some shoes I liked but they did not have my size in those either. My sister was able to get a cute blouse. Everyone was very friendly. They have candy at the register which my nieces loved. Following my visit I was able to see the store in a magazine my mother had from last year which was a surprise. Included it in my photos. Hope that they can expand their options to accommodate the average women. Happy shopping. read more

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Terrrible customer service. Extremely basic boring clothing selection you could find in any department store.

Was in town visiting friend and we went shopping. Store looked cute but.. hardly any larger sizes and very expensive. Customer service was just ok. After one approach we were ignored. The owner, Kimberly, was dismissive and rude when we asked for help. Guess we weren't thin or fashionable enough for them. Wont be back. read more

I can remember when I first drove through the 12 South neighborhood when I moved to Nashville in 2008... my, oh my, how it has changed! For the lasses who love labels and covet designer denim, there was only Moda standing strong next to Frothy Monkey for quite some time but now this strip is lined with fashion forward options that include Leona, Judith Bright, White's Mercantile, The Label, and much more - with Emerson Grace being the newest kid on the block. Nestled in the shopping center as Jeni's Ice Creams, Cadeau, and Josephine, this fashion boutique caters to both Men + Women who seek designer duds and accessories. I could sense immediately that the sister store is based out of Los Angeles due to the hint of West Coast vibe and contemporary brands such as Current Elliott, Rag & Bone, A.L.C. Kelly Wearstler, Sanctuary, and more. I also admire that they also support local when I was greeted by a table of handbags made by local maker as soon as I walked in. They also recently hosted a trunk show for Nashville designers Jamie and the Jones too. While prices aren't for the budget-y babes, you can still scour a sale rack (in the back) for some deeply discounted pieces. When I was in last weekend, this single rack had pieces marked 60% off the original price. I was able to also score a fabulous Kelly Wearstler ring for only $45 when the sales associate assisted me at the jewelry cases. I had already decided to purchase a fun little necklace for $50 and then she showed me a tray full of their sale jewelry too. I couldn't say no! Service was solid and the staff were friendly. I was on a time crunch so I wasn't able to explore the Men's section but I bet that many fellas will be happy to know that the store was pretty evenly split with male and female merchandise. There were some great shoe options in the back along with some sleepwear and accessories throughout. I fancied a few of the scarves that were on display. I was most impressed with their extensive jewelry selection that encased the cashwrap area in the middle of the store. I'll definitely be back sooner than later! read more

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Came here from CA for vacation, such a cute store!! Long story short I bought my favorite necklace of all time, a year later I lost it...I called the store to find out about ordering another one. Allison went out of her way to get it ordered in SO FAST and is shipping it to me in CA. Sounds silly to go this far for a necklace, but this tells you how good of quality & cute their accessories are !! And excellent customer service. I'll be back one day, love Nashville and this store especially. Thank you Allison! read more

Stumbled onto this charming boutique while wandering around Nashville. Let me first begin by saying the staff was friendly, welcoming, and very polite. I felt immediately comfortable in the space. The clothes are amazing, the quality stupendous, the assortment wide. Whoever does the hiring deserves a bonus! Staff was the highlight for me from beginning to end. I will definitely come back next time I'm in Nashville. read more

Fun & unique jewelry. Ally was an amazing help and provided an excellent customer service experience. The manager was condescending & incredibly dismissive. I dropped off a piece of jewelry 5 days ago that Ii bought 7 months prior at Emerson & Grace. I never recieved a call so i went in person. I found my necklace crumbled and tangled in the jewelry bag in which i dropped it off. The manager was unhelpful in guiding me to a possible solution. If it wasn't for Ally's kindness and friendly demeanor, i would've left the store. However, i was meeting a friend in 12 South who was several minutes away and I had time to kill. I ended up buying several items, including more jewelry. Thanks to Ally for turning an unfortunate experience into a brighter one. read more

A few friends and I were looking through the store and weren't addressed once by any of the 3 associates either standing on their cell phones or steaming clothes. One of us waited at the check out counter for quite some time waiting to purchase a pretty pricey item, while another one of us waiting to try a pair of jeans on. The associates continued to ignore us until we finally put the items back and left. They lost out on some business because (I believe) they were too quick to judge that we couldn't afford the items. Too bad! read more

Upon entering, was told by the sales associate that the buyer only stocks sizes 0-6...felt similar to a Pretty Woman experience, which was pretty disappointing. Additionally, it's 2021...time to drop the mean girls act. There's enough negativity in this world without having to subject oneself to this kind of nonsense...needless to say, my recommendation would be to order directly from the brand and skip out on this "boutique." read more

Emerson Grace has the best customer service and made shopping with my girlfriend just a little more bearable! She kept raving about the store and will definitely want to be back! Excellent experience! read more

Great boutique for trendy and fun clothes! Check out this review at shopwithdice.com (shopwithdice.com/emerson-grace) and check out videos of interiors at tiktok.com/@shopwithdice! read more

I was in Nashville and visited the store. Bought some great stuff. The girls are so friendly and helpful. I am so obessed with this store. Wish there was one on Long Island,New York read more

This is a gorgeous, high end boutique full of stylish clothing and accessories. It definitely has an LA vibe. The staff was super friendly and helpful. While the majority of the clothing was trendy and casual, there really was a little bit of everything. The only negative is that they carry limited sizing. I saw only a handful of size L items. I would guess that 90% of their inventory was for size 8 and below. That being said, I still had a great time shopping and walked out with a beautiful T-shirt and perfume. read more

Cool place! Great and varied style of clothing, shoes and accessories. GREAT sale while we were there! Friendly staff. Cool location as well, among other shops and restaurants, not far from downtown. read more

I absolutely Love Emerson Grace! This store has the best customer service - Allison, the manager, is the best. The clothes and shoes are spot on on. I highly recommend visiting this store when you are in Nashville! read more

I stopped by this store while visiting for a long weekend and simply fell in love! Great selection of hard to find designers. The sales people are awesome...helpful and not pushy! Fun options and updated classics set this store apart from others. read more