Perla Gem Lake Review
We recently moved into these…read moreapartments as a stepping stone while we sell our house and get ready to move to Spain! Here are the pros and cons so far.
Pros:
The complex is clean and newly built. Staff is friendly and hosts fun events like food trucks and ice cream socials. The pool area looks like a resort and I love the shallow entry that gradually gets deeper.
The gym is very nice with new equipment and rarely busy. There's also a small room for cycling and yoga.
The location is excellent, right next to Winter Park with great restaurants and conveniences, yet tucked away enough to stay quiet and peaceful next to a lake.
There's a good mix of families living here so it doesn't skew heavily toward college students.
The kitchen in my 2/2 is spacious with a large island and plenty of cabinet storage.
No mold, bugs, or roaches spotted so far. Such a relief after living in complexes with infestations in the past.
The grounds are well maintained. I see cleaners almost daily and yard maintenance weekly. They genuinely take pride in the property.
There is a dog park, though it has no shade, making it unusable for much of the day in Florida heat.
Cons:
The biggest issue is constant fire alarms going off day and night, seemingly every day. A sample from one week in January:
Jan 7: 8pm
Jan 8: 5pm, 8:38pm, 8:49pm
Jan 9: 1:39pm
Jan 12: 12:57pm
Jan 16: 12pm
Jan 17: 12:54pm
They also go off in the middle of the night at 12am, 2am, 3am, sometimes lasting over an hour. My dog has developed a nervous tic from the repeated trauma, and I genuinely worry about the other animals left alone when alarms go off. It's also a waste of our local fire department's resources. I've emailed the leasing office multiple times and they ignore my messages entirely. No updates, no acknowledgment. It's basic PR 101 and they've failed at it completely.
The boardwalk railings are a safety hazard. Some sections have no railings at all, and where they do exist, there are large gaps where a small dog or child could easily fall through.
The keyless entry app depends on WiFi, not Apple Wallet or NFC, so any area with poor cell service inside the building becomes inaccessible. There's only one key fob per unit, which means if my husband has it and I'm inside without service, I'm stuck relying on an app that may not connect. One of the pool exit doors is essentially unusable for me because of this.
The mailroom is a mess. Even with shelves labeled by floor, packages constantly get moved around and finding yours can take 10+ minutes. For a new complex, not having a locker system like Luxer One is a real miss. My previous apartment had one and it made everything seamless.
The pool lights are never dimmed at night, so they pour directly into the bedroom windows. You need blackout curtains immediately or it feels like daylight around the clock.
Sound insulation is poor. I know my neighbor's entire morning routine because their Alexa blasts music at 7am. The upstairs neighbor stomps and drops things constantly, startling my dog throughout the day, and I can hear them every Friday night without going into detail.The other neighbors on the other side have constant domestic disputes, I can hear screaming and crying constantly. It's clear the developers prioritized visible amenities over acoustic construction.
The remote working spaces look great but aren't soundproofed, defeating the purpose entirely. You can hear every conversation from neighboring booths, which is a problem for anyone on client calls or handling sensitive information.
The flooring is cheap and was already scratched when we moved in. The floorboards are also lifting, and this building is only a year old.
There's no sidewalk or path from the east side entrance to the dog park, so every trip puts you at risk of being clipped by a car rounding the corner quickly.
Finally, there are no mirrors in the parking garage at the turns or exits, which is a real accident waiting to happen, especially since people ignore the speed limit entirely.
Overall, there's a lot to like here aesthetically, but several of the issues, particularly the fire alarms, safety hazards, and management's silence, are significant enough to warrant serious consideration before signing a lease.