This place is the absolute worst!! They label these as "luxury" apartments when that couldn't be further from the truth! I've lived here for three months and have despised coming home every single day! Lets start with the noise. I'm on the 4th floor which is the top floor. You can hear the neighbors below blaring their music and having marital qualms. You can hear the neighbors beside you, children playing, loud women arguing. You can even hear TVs that probably aren't even remotely loud to the person actually watching. You can hear the constant slamming of doors and feel the floors when someone is walking nearby. It's the worst. Next we will talk about the apartment itself. There is no hot water nor have I ever had really hot water during my stay. I can let the shower run for an hour and the water will never steam. Same goes for the bathroom and kitchen sinks. The dishwasher is very outdated and small. The carpets are very cheap. The only plus for this apartment is there's plenty of space for a one bedroom. It even has a small second bedroom that they label as a studio even though it has a closet. The bathroom is the worst!! Very poorly designed. The door almost hits the toilet and the only room to put anything in there is behind the door. So if you want to get over there you must completely close the door. The shower is a handicap shower with the shower head located directly in the middle of the tub. So your bathroom will either be soaked or you squeeze in the corner to rinse off with luke warm water. And if you're taller than 5ft you must also squat down to wash your hair. The countertop around the sink is minuscule, no room to store anything atop there. The building houses 150 apartments and only 2 elevators located in the middle. Good luck moving in and out if you are the furthest from there. Also the parking is crazy. You must pay extra for a covered spot which are the closer spots. The close spots fill up by 5pm so you're always lugging groceries a quarter of a mile from your car to the apartment( also down the parking platform stairs and past all the smokers.) Like I said initially, this place is the absolute worst. There were days I literally wanted to cry having to come home to loud neighbors! This place will seriously make you depressed.... Don't move here!!!!! Oh and FYI, I sleep with ear plugs, a box fan in the bed next to my head and still get woken up by neighbors. Forgot about the gym, or the sad excuse here of. One half working treadmill(the incline is broken,) one elliptical, and one bike. There's some free weights and a bench and that's it. There are also signs posted on almost every wall telling you to be quiet. It's a gym and I'm going to run on the treadmill, it's going to be noisy. Very poor placement on their part since the gym is surrounded by apartments. They don't have recycling either. You have to take all recyclables to Rockland recycling which is about 5 miles away and inconvenient. read more

I Lived at ESL for about a year. I have to say Robert, Mario, and Jesse do a GREAT job. They keep the property incredibly clean and clearly have a passion for maintaining the property to the highest of standards. I always felt safe even through covid with the protocols put in place, communication was always fast, and I would strongly recommend ESL to any potential new renters. Thanks ! U137 read more

As good as it gets is an UNDERSTATEMENT for ESL. This yelp page is the MOST understated star rating I've ever seen so I'm compelled to write this. First off, a little about me. I am a single professional working as a Sales Director in the Entertainment industry and a 4 year resident of Emerson Shoe Lofts. Prior to here I lived in two other property managed complexes, one by Avalon and the other Avana. This is HANDS-DOWN the highest five star review I can give. Let me address the negative reviews on this page. ALL of them are from negative individuals who are far too short-sighted to look beyond the fact that we don't live in a perfect world. Does the sound insulation suck in the building? Yes, it does. Are there work-around's to deal with it....yes! turning your ventilation fan on through the large ducts in each unit, ear plugs, flexibility in space planning to move your stuff away from noisy sections of your unit. And just adjusting to it. As a single guy, I'm grateful to know that there are people around me. It makes me feel less alone. So what is SO good about this complex you ask? Let me start by saying that the Property Management Team of Keith Larsen and Ben Silva are 10/10 in the following areas: 1) professional communicators; 2) reasonable human beings; 3) handling delicate tenant issues in swift, appropriate actions that balance the humanity of understanding people with the need for promoting safety amongst the community. Mario, our Maintenance Manager Extraordinaire is BLESSED with a level of kindness, courtesy and commitment to the Property that he deserves a position of schooling others in how to perform a role with a level of cheerfulness that NEVER seems to waiver, no matter what. He is a power of example in terms of providing service to other human beings. The aesthetics of the units are GORGEOUS. Tall ceilings, large windows, LOTS of natural sunlight, fireplaces, WASHER/DRYER IN THE UNITS, exposed ducts. It is urban-sexy in suburbia. EVERYBODY that visits me comments on the aesthetics. Look at the comparables in the area people, can you say Union Point is crazy expensive???? Finally, a nod to our Security at ESL. I have worked with Security forces in MULTIPLE capacities in my life, from hiring in HR, to using them as back-up for rowdy guests.....The security at ESL is HYPER-attentive, HYPER-vigilant about keeping us all safe, and EXTREMELY nice guys. I have seen them in action and I can honestly say that I would fall backwards blindly and trust that they would catch me on their pinky finger. St. Moritz, I believe, is the name of the Security Administration. A to the plus-plus-plus, guys! ROB YOU ARE A ROCKSTAR!!!! Thank you for reading. IF ANYBODY wants to know any other info about living here, please hit me up and let me tell you it will be the best decision you'll ever make. As for the poor review writers.....stop looking for perfection in an imperfect world! read more

Don't move here this place sucks big time overpriced and there is no amenities like they say! Very very bad management! The property manager act like he owns the place read more

I usually don't write a lot of reviews, but I feel that the previous reviews don't really do the place justice. We sold our house and couldn't get into the new one, and Emerson Shoe Lofts took us in within less than two days for a two-month lease. They did so without hiking the price up by 75% like other places do. This is me, my wife, two little kids under the age of five, and a 40 pound poodle. When moving in, I dropped a love seat in the hallway and put a nice hole into the drywall. I thought I would lose my security deposit, but the management said it was an accident and it would be fixed free of charge. Nice. I can also not confirm that the property is covered in dog poop. In fact, I couldn't find a single piece of dog poop left on the lawn on the side of the house. I counted at least three dedicated trash cans just for dog poop, and people seem to be good about picking it up. I also cannot confirm that there are a lot of cars in the parking lot with expired or without license plates. There is plenty of parking around the building, and if you can find any place there, you can go up to the top deck of the adjacent garage. Or you pay an additional 75 bucks a month so you can park under the garage. As far as the tenants go, I have seen a mix of all ages, ethnicities and probably income classes. I did smell a bit of weed in the hallway, but this is Massachusetts and I don't have a problem with that. While the walls inside the apartment seem to lack insulation, we haven't really heard much of our neighbors except for some furniture being moved around above us. So no screaming matches yet. Maybe this place has come under new management, but for the $2000 I am paying a month I am completely happy. Also, the pool definitely does not smell like piss. It is a little too cold for little kids, but I guess perfect to swim some lanes before I have to work end it seems perfectly clean. I may revise this review in the future, but for now I can't complain. read more

I have been living here for three years now and I have to say that the current property manager Rob is excellent. He really goes the extra mile to make things right for all tenants. The same goes for the maintenance staff read more

Don't move here unless you like being able to hear your neighbor cough behind the wall

The new property manager at ESL is really making a difference. He cares and it making great changes to improve our overall experience. Thanks Robert! read more

After our year lease we cannot wait to get out of here! Smells like weed and cigarettes ALL THE TIME! Management does absolutely nothing about noise complaints...or really any complaints whatsoever, except accuse us of smoking in the apartment when we aren't even smokers to begin with. I can here my downstairs neighbor blaring music at 2am and having a psychotic breakdown, doors slamming, kids running up and down the halls. Don't even get me started on the "gym" LOL what a joke. The only star they deserve is for their maintenance staff (who I had to call literally the day I moved in) they are extremely fast and very nice. I had to call them at least twice a month (leaking kitchen sink, drains that didn't drain, half the outlets and lights didn't work) for the same things over and over again. Definitely not worth the 1700 plus the 100/mo for our dog... read more

Everything Roger wrote is accurate. Sound insulation is non-existent, the workmanship of the building is shoddy and corners were cut at every opportunity. Take a walk around the perimeter of the building and you will see garbage, cigarette butts and dog crap. The residents are shady, the rent overpriced and quality of life is extremely low. Do not be impressed by a pretty apartment... read more

***DO NOT LIVE HERE*** it will be one of the biggest mistakes of your life. I don't even know where to begin. The leasing office is never open during normal human hours. Just when people with 9-5 jobs are working. So unless you're a degenerate, please don't expect anyone to be there when you need them. If your car gets broken into or damaged in the parking lot, the cameras do not work (or didn't the 2-3 times my roommate and I reported anything) so best of luck. They say there's security - we have seen someone ONCE in the 2 years we have lived there. Unless you're on the top floor, chances are you're going to here screaming matches from your neighbors. There is rarely parking in the main lot, so you'll probably have to park pretty far away. The pool constantly smells like urine. Oh, and we moved out early August but were told we had to pay through September per our lease. However when we went to go turn in our final set of keys, we attempted to use the bathroom in OUR apartment only to find THEY CHANGED THE LOCKS! Such a scam. I have NEVER been so disgusted or so happy to not live in such a horribly run establishment. Good thing I've already cost them thousands of dollars by making sure potential renters ran away. So I hope this does this for you too. Pay a little more to live in a place that won't screen you over. It will be worth every second. ESL is nothing but a headache that turns into a prison the longer you live there. RUN AWAY AND NEVER LOOK BACK. read more

I moved here 7 hrs ago just for the unit I looked at. Amazing 14' ceilings and rustic surroundings When I first interviewed here I asked them point blank... "Do you accept section 8 peeps"? I got the response " we are obligated to accept a small percentage of them". Congratulations bitchez you know have converted a once sweet retro loft into a glorified housing project complete with a "clientele" rivaling any inner city housing project. I would say 70% of the people here are on some sort of public assistance and of that 70%, MAYBE 20% of them are deserving of it. There are no less than a 1/2 dozen vehicles here that have expired or revoked registrations (but at least all have wheels on them still) and apparently The Heritage Corp could care less. Don't be fooled by the aesthetics of this place as I was....After plopping down 1st month, last month and a security deposit, they are telling me that they have no record of anything but my 1st month. I can't wait to see them in court with my copies of (2) checks written for $1450 as well as a receipt from the property manager for my $500 cash security deposit. What an operation..... read more

I have lived here for 8 months and can not wait to move out! The apartments are nice, but it sounds like somebody is in your apartment when they are above, below, or in the hallway. The grounds are not maintained and my neighbor has been arrested twice since I have been there (like I said, you can hear everything!). When I moved in they said they had security that was there Thursday- Sunday, this person does not exist. There are also shady characters that are either homeless or just don't belong on the property. Maintenance is the only good part and it is conveniently located to the highway (8 minute drive) and the rent is pretty competitive with market standards (I pay $1630 plus utilities for two bedroom- two bathroom unit). read more

Moved in in 2014 and lived here for 2 years. For the first year I saw so few people at any hours I was convinced no one actually lived here they just kept their cars in the parking lot. It's a decent place to live, you can hear people moving in the halls but since it's so desolate it's not a problem. Office employee's bounce as soon as 3pm rolls around but they are pretty quick with maintenance calls. read more

DO NOT MOVE HERE. Let me just start by telling you we are a young, hard working professional couple, who are NOT on section 8, both work 2 jobs and are very careful about taking good care of our living areas. We are polite, social people who never really have any issues with anyone else. We keep to ourselves and respect others. That being said, if you are anything like us, RUN FAR FROM THIS PLACE and don't waste your hard-earned money. My husband I moved to Rockland from Boston looking for a quieter place, with more room and place we can have 2 cars. At first, the lofts looked AMAZING! The high ceilings, rustic columns, exposed vents and new appliances were all very appealing. We liked the history that came with the place as well. We were sucked in right away. The first few days we were in, was when things went downhill for us. We immediately realized the walls were so thin, we could hear our next door neighbor's sneeze, their TV blaring and worse, we often heard not just one neighbor, but many neighbors on either side of us having sex. We were glad we didn't have young kids. It's not just the neighbors, the noise and the smells of everyone's dinner. We can deal with that. It's the management. From Gail, to Angelo and now to Nate and Dianne. They are all criminal swindlers disguised as landlords and managers. Don't let the title of "luxury apartments" fool you. The majority of people renting units in this large building are Section 8. Crappy, disgusting, loud and dirty people that will throw beer bottles of glass in the parking lot, their kids take craps in the pool (it just recently had to be drained completely, cleaned and then re-opened) the gym equipment is always broken, right now the tread on the treadmill slips completely off and the elliptical doesn't turn. Not to mention the plow barely comes during a winter storm, so forget about trying to get out. And the management office ISN'T OPEN ON MONDAYS, and can often be seen closed numerous times during the week. We had to spend 2 long years in this awful place because my husband is military, and was overseas when our lease was up so I was forced to renew. And now that we are out, I took pictures of the place as we left it, clean and spectacular, and they are coming back to us now with fake pictures of holes in the walls that we never made, claiming they're going to charge us hundreds of dollars for repairs! I'm so upset over this whole situation I want to cry. We are being treated the same as their Section 8 tenants whose apartments I've seen, massive gaping holes in the walls, stains and units that reek of marijuana. There's one apartment in our hallway that basically has a revolving door...many many men in and out. the woman who lives next door has a young daughter who hears what goes on in there and she's mortified. The moral of the story is take your money elsewhere if you want to have a happy, pleasant living experience. Rockland is a great city, plenty of nice, calm places to live. But the Emerson Shoe lofts are NOT one of them. read more