Incredible community! My grandfather passed today while living there and they were so compassionate…read moreand kind. The nurse brought a cart of snacks and drinks while we waited for him to be transported. Then when he was rolled out, AccuCare draped him with the flag, as he was a WWII vet, and the staff lined up in the lobby to say goodbye. Once he was rolled out the community director explained to everyone who was a new employee that this is what they do to honor those who have passed, "When they come to us, they walk through the front door and they deserve the same respect when they leave." Truly amazing place. Thank you!

Hospice nurse not doing wound care on patients. Need to be reported to state board. They don't even…read moredeserve a one star

I am so grateful that my mom's insurance approved her stay at Pilgrim Place's Skilled Nursing…read moreFacility. The nurses were incredibly kind, compassionate, and helpful throughout her stay. I also cannot say enough about the administrative staff. They were wonderful in helping with the transition, coordinating aftercare, communicating with specialists, and navigating the insurance process. Their support and communication made a stressful situation so much easier for our family. We are truly grateful for the care my mom received.

I DO NOT recommend this acute or SNF. I made no less than 10 telephone calls to get information…read moreregarding transferring my Mother here after a 19 day hospital stay. I never talked to a live admissions representative. I left NUMEROUS messages on the voice mailboxes of Suzanne, Giselle & Katrina. No return phone call, what-so ever! This is unacceptable. What a job. You never have to return telephone calls. If this facility cannot return a phone call, I am suspect of what type of medical care they are giving to their patients. If you do have family there, and have issues, please call the LA County Ombudsman's office at (800) 334-9473. You can also contact the Medical Board of California www.mbc.ca.gov to file a complaint. Do better Pilgrims Place!

Having worked in the aging care field, I have been in many assisted living and memory care…read morecommunities. Claremont Place truly stands out because of one thing: the people. The staff here have genuine heart. They are kind, attentive, and consistently go above and beyond for their residents. Our loved one resides in memory care, and while this stage of life can be emotional, the Claremont Place team has made the journey feel lighter. The caregivers, Med Techs, administrative staff, dining staff, maintenance, laundry, and everyone in between are intuitive, patient, and treat residents with the dignity and warmth you hope for when you entrust someone you love to another persons care. Management is honest, respectful, and responsive. Any concern is met with clear communication and prompt follow through, and their experience working with older adults is evident in the way they anticipate needs before they become issues. It feels like a true partnership. They also bring joy to daily life. Holidays and celebrations are handled with thoughtful intention, and the food and activities create a sense of home and community. We visit often, but it brings real peace knowing we do not have to. Our loved one is in very good hands. We are genuinely grateful for the team at Claremont Place and the care they continue to provide.

My mom moved into assisted living at Claremont Place about two and a half months ago. She has her…read moreown room, kitchenette, and bathroom and two closets. In her room, she has a single bed, a large recliner, a dresser, two large chairs and a small desk for her computer with a chair. She has a nice big window with a view of the garden that she can see from her chair. With all this in the room, she still has lots of space to maneuver her walker safely and get to the window and her air handler to make herself comfortable. The food is very good. We eat there often with my mom. Most of the servers make an effort to remember my mom's preferences and they bring her what she wants before she even asks. Staff is attentive, concerned and proactive. The front desk is a hub for all information and if they don't know the answer, they follow up. I will post more updates in the months to come. Overall we made the right choice.

Management.. This place is nothing nice. The care givers do the best they can & truly care for the…read morethe residents. Pracilla & Karen don't give a shit.

This facility is very bad. Only someone who doesn't love their family member would put them here…read more Look at the underground parking area. Looks like a dump where discarded and broken furniture and vehicles are being kept. How the state allows them to be open is beyond me. Look elsewhere.

It was wonderful! Utopian in some ways, depending on what you are seeking. Mostly well educated…read moreinhabitants who oversee the day to day operations by commitee are friendly, well informed and inclusive. Surroundings lush because of exotic gardens and meeting places under enormous trees but climate is hotter than I would have liked. Poor air quality the day I visited due to thick smog. The food was adequate but not inspired.

My wife and I have been residents in independent living for nearly thirteen years. For those who…read moretake the time to research CCRCs, you won't find a better place for the money. The campus is varied and beautiful, you get three good meals a day, both staff and residents are friendly, help is a call or button push away. And I don't worry about my kids worrying about me. Perfect, no, a cut above others, yes.

We went to their annual festival. Nice mix of crafts, music and general community expressions…read more Food was inexpensive and good. Nice outing. Can't speak to facility beyond that, although residents appeared to love their community.

I'm so happy I live here. I have a wonderful community of friends…read more And I there are so many activities inviting my participation.

This is a small community, so they are really able to give each resident the attention in time with…read moreactivities, interaction, and care. It feels very safe, very community minded, and it is very well kept up. Tara was quite simply amazing and incredible and getting us moved in and settled with all of the Initial paperwork and processes. She made the move in much easier than it would have been, despite the massive challenges that she faced with the unique situation we were in. The food is amazing, the staff really care about the residents, and it is a wonderful alternative for seniors who need assistance in their daily living situations. Jessica and Tara have constantly in consistently gone FAR above and beyond to help with all of the personal issues and obstacles that we were dealing with in trying to get settled in. The support of all the stafff has been invaluable!!

I've meant to leave this review for a while now. My dad has lived at this community for 3 years and…read morewe've definitely had our ups and downs. I visited him this week and I'd have to say there has been a Huge shift for the better here. I see there has been a change in the management. Keep doing what you are doing... It is not unnoticed and very appreciated

For about 2 months, I had the privilege to help the CNAs at Woods and was able to see the campus on…read morethe weekends. Although there were some unpleasant moments there, I loved seeing the rest of the facility and visiting the refreshments corner of the dining room. It would have been beneficial for us to do be able to work in other areas, but I guess I should have picked a better school. If you're an employee here (one of our students is a med tech here), you're free to use the swimming pool, and meals are discounted. I think for a normal person, it's around $9. It is made to order, so it looks pretty fresh. Next to it is the bird sanctuary, and a block or two away is there woodwork shop, although I personally never saw it. They have residential and assisted living surround the cafeteria, and across from the Woods side is the memory care unit, which we did not enter. It has a peaceful vibe to it and is nice to walk around. Definitely get a tour of the place with someone, so you can see everything.

A few weeks ago I called to ask for an appointment for a tour…read more A friend of mine, who is acquainted with the business said that I should have "just dropped-in" but that may not have been convenient for the guide giving the tour. The employee that answered my call, is the same person that got such wonderful praise on yelp. So, of course I thought this should go smoothly. Instead she offered to send (message, images) via email. Still not showing, nor anything in my message center. I'm sure I did something wrong, so I'll make another call to see if she's not too busy to give me a tour. Then I'll be more willing to offer an opinion about this business.