Only giving one star because you have to in order to write review . ABORT MISSION! RUN!…read moreApparently, when Kelly SR was head of operations, this company was top notch. Not any more! They ran a water line to the lake from my house and didn't even bother to actually put the end in the damn lake! They went ahead and did work without the homeowner permission and left my home in a disgraceful state! Currently filed with Consumer protection ! Stay away! AND TFIED GO CHARGE ME OVER $100 just to plug in my extension cord RUN FOREST RUN !

Very satisfied. Kelly Pro has now performed two jobs for us and we have been very pleased with the…read morework and the costs. I would recommend Kelly Pro to anyone in our area. Very happy.

Service was excellent, they were on time and finished the job as expected and at competitive priceread more

From the owner: In business for over 15 years, we are your reliable plumbing, heating and cooling experts. With…read morefriendly and experienced technicians, you will feel comfortable inviting us into your home. Specializing in but not limited to, water treatment, water softeners, pumps, hot water tanks, heat trace installation, furnaces, air conditioners, heat pumps, air purification, gas piping, duct work and HVAC systems. We are your full service plumbing, heating and cooling company!

I would not recommend this company. They cancelled 3 times over six weeks and then showed up when…read morethey weren't supposed to. When they serviced my furnace, the technician said it was deficient and that it either had to be repaired or replaced. A B tag was put on it and Embridge gas was contacted. That means I had 90 days to fix the furnace or the gas would be shut off in our house. The repair bill oddly was more expensive than to replace which is quite odd. Repair was 7000. Replace was 5000. Who would you choose to repair when they can get a new one for cheaper? I decided to get a second opinion and the registered technician said it was a scam and the furnace did not need to be replaced or fixed. He had the B tag removed. He also said the quote for the repair was way above what it should be.

Extremely disappointed with Doyle Plumbing - unprofessional and unfair…read more Although the landlord arranged the call, I (the tenant) paid the full invoice. Despite this: Doyle refused to provide me - the actual paying customer - with any information, photos, or report about the blockage. They blamed my small pizza/wing shop for a grease clog, claiming it was "consistent with restaurant use." We do not cook with oil or fat, wipe all pans with paper towel before washing, and our grease trap was almost empty after 3 years use when cleaned days earlier. The section of piping in our store has a one way valve installed that would have likely plugged first, yet our plumbing was clear. Residential grease, laundry detergent, food waste, etc. from upstairs is far more likely. An apprentice/helper completely misrepresented a conversation, falsely telling the landlord I said our grease trap was "installed backwards" (I never said that - it was a hypothetical question to the grease trap cleaner asking what would happen if installed backwards - to which his reply was, "nothing would happen"). They failed to clear the line properly the first time and had to return, yet I was still charged for both visits. Zero transparency, inaccurate blame on my business, and poor service. I paid the bill but was treated like I didn't matter. Will never use Doyle Plumbing again and cannot recommend them. Disappointed paying tenant - Newtonville, ON

Excellent service! When I called, I thought it would be a few days bwfore my problem got fixed, but…read morethey were able to come out later that day! Talked me through the process, they were very knowledgeable and transparent.

From the owner: We take pride in delivering a high standard of service and a quality finished product. read more

A follow up to my review. @Robyn M…read more To be clear, I sent that text message as an apology for the way I acted, and the way I spoke to Sonny. Despite the numerous lengthy delays (promised 3 weeks and this review was left after week 7), I felt it necessary to apologize for my behaviour because nobody deserves to be spoken to that way. I was not trying to excuse my behaviour but rather explain why I escalated the way I did. The contract was cancelled and I had no reason to apologize other than because I won't accept that type of conduct from myself. Shame on this company for posting a screenshot of a private text message exchange between myself and the lead contractor as a means of trying to discredit my original review. That shows a complete lack of accountability. Further, you say you take pride in communication skills but yet leave out the part of the message where Sonny acknowledges he did not communicate well. I won't post screenshots of a private conversation because I won't stoop down to your level. The fact it took you over a year to even notice this review existed is laughable. For those considering working with this company, see my previous review and their reply to get an idea of the type of people that run this construction company. My original review regarding the work completed and the conduct of their lead contractor is accurate. Their response to my original review and posting a screenshot of a private conversation should convince perspective clients that these people have no respect for their clients.