I got a bridesmaid dress online for my brothers wedding and the website botched my measurements. I was worried if they were able to fix it because the dress was so big. Once I got the call it was ready, I was nervous to try on the dress. When I put it on, i felt like a different person in the dress! It showed my figure and reminded me why I wanted the dress in the first place! Emma's alterations saved my dress and saved me money because I didn't have to buy a new dress! The one I had was perfect after I got it back :) If you're looking for an affordable place that does a great job, this is the place for you! read more

I walked in to get my coveralls altered and new tags, the quality of the stitch was perfect and they even offered to make any specific changes that I wanted ( which I didn't need) they fit perfect considering they were like 4 sizes too big before. To top it all off the service was so welcoming, they gave me deserts and treated me like a family friend not a customer 10/10 recommend!!! read more

Very friendly and excellent service with fair prices. Much better than chief mac's. I will be bringing all of my future business back to Emma's! read more

I got there 5 minutes before closing the store next to them (same hours) had there open sign off, Emma's had there's on they stayed 10min after closing and got on 2 patches on my dress uniform for 10$. WHAT A GREAT DEAL! read more

Needed my wedding dress altered quick. I bought it used but new with tags a couple weeks before my wedding. Definitely not enough time to get altered by any bridal alteration service. Since my husband goes there to get his uniform stuff done, I decided to take the dress to Emma's to see if they could alter my dress, too. They quoted me an amazing deal and they had it done in time for my wedding. Thank you for making me feel like a bride on my wedding day. read more

Emma's Alterations & Dry Cleaning - Sewing & Alterations Near Me - Norfolk, Virginia

Come here for all my sewing and cleaning needs! From coveralls to dress uniforms, it's all quality work from good, honest people at a great price. read more

Always have done a perfect job in my experience, short wait time and nice store hours

this place is y TRASH, MISLEADING THEY ARE LIARS!!! I got my Nigerian dress "altered" here Howebee when I went to pick it up, it had not been touched! it still did not fit dispite them saying they let it out all they could. I wasn't satisfied so I took it to a Nigerian tailor shop where I WATCHED them cut my dress open only to discover the TWO INCHES the dress designer left Incase I needed it to be bigger! read more

I recently took my cammies to Emma's Alterations to have name tapes sewn on, and unfortunately, they wrote the wrong name down and sewed it on my uniform. While they did fix the mistake when I returned, I was shocked by the unprofessional behavior of one of the owner's daughters. She confronted me about my wife allegedly being rude to her two years ago when they ruined a brand new Marine Dress Blue jacket. This was completely uncalled for and unnecessary. How about thanks for giving us another chance after ruining your expensive jacket. It's worth noting that this isn't the first time I've had issues with Emma's Alterations. They seem to get things wrong every time I go in. The only reason I used them again was out of desperation. I strongly recommend avoiding Emma's Alterations and going to 6th Fleet across the street instead. They are much more professional and do a far better job. As I'm retiring from the Marine Corps, I won't need to use their services again; I suggest you don't either. read more

Workers were moving from place to place when I walked in and noticed they were getting their jobs done. When I was next in line and told them what I needed to have stitched on, they said it would take about 10-20 min and it was the truth! Came back a few minutes early and they had my items ready to go. Pricing was fair and affordable! I will be coming back here until my time in Virginia is up!!! read more

I usually go next door to Chief Mac's but there was a line out the door so I tried this place and got a rocker sewn on my dress whites in 5 minutes for $4. read more

Been going here for 10 years for all my uniform needs. Best in the business and they know me by name. Can do anything and everything needed. Highly recommended. read more

Multiple times that I've come here to get my uniform tailored and every time, they've delivered great service and have always exceeded expectations when it comes to how quickly services are rendered. For quick things like hemming pants, I always waited 5 mins and walked out! Such a sweet family, always friendly and smiling! They only take cash and have you pay at pick up - keep your receipts for pick up. read more

I would give them 6 stars because they are the best customer service I EVER experienced. I cannot overemphasize how awesome they are at Emma's. Always go out of their way to take REAL care of their customers, including flexing around my hectic Navy schedule to make sure I could get my uniform done and picked up. Great work and quick turnaround times on cleaning and tailoring. Not the "cheapest" place in town, but just for just a little extra, it is so WELL WORTH IT. read more

I came in a big pinch. I arrived to Norfolk naval station on a Monday and during transit my dress uniform got trashed. I needed to report to my command by Wednesday and they hooked me up by taking out all the stains and ironing my uniform and got them in tip top shape for me. 100% recommend!! read more

My husband checked in to the command and needed his whites ASAP. I went to one alteration shop and was told the soonest they could have it ready was the next day at 6 because they send items someplace else. It was already clean, it just needed to be pressed with those sharp creases that I still can't do. Well, I can do them but...they will not be straight. Lol So I came here and was told his whites could be pressed while I waited. OMG!!! Also the inside was clean and organized. The owner and her daughter were very personable and the prices are reasonable. This will be our go to place. I will update my post after I receive my garments. But as for right now, that get 5 stars! read more

Emma's Alterations & Dry Cleaning - Sewing & Alterations Near Me - Norfolk, Virginia

I'm such a procrastinator that I was in urgent need of hemming for my dress to a wedding in less than a week! Emma's is such a lifesaver and they are very friendly and also fast with their service. I 100% recommend them for your alterations and dry cleaning needs. read more

Had my jeans and dress pants done here 11/27/20.. I highly recommend you to go elsewhere if you are trying to get alterations done ie. Chief Macs next door. They told me they would call me the next week on Monday 11/30/20 for me to pick up my pants. Monday comes no call, so I called in Tuesday.. they told me they are swamped so they moved the pickup date to next week 12/07/20 so I said no problem. I go to try to pick up my pants on that day, I walk in they said they arent done yet, made me wait an hour and a half(seemed like they didnt even touch my pants since they came in). I take my pants and my dumba** didnt check how they were because I just wanted to go home immediately. I check my pants at the house and let me tell you, I dont even sew and look at what they done to my pants, absolute dismay. New Levi's pants ruined, seemed like her daughters practiced on them. Hems were not uniform at all, some wide some thin. Lines were crooked. I went back to get them re-done said she would call me.. no call for 3 days so I show up, she said they werent done yet so I kindly asked for her to just give it to me so I can bring it elsewhere, but insisted they would be done in one hour. I sit in my car for an hour and lo and behold they were done.. she did fix them but some were already damaged beyond repair and one was barely decent.. nice people but if thats the quality of work you do for peoples clothes, please do not accept their money and say you've done the best you could. I will never come back to this headache of a place. Chief mac's did it right the first time, I only came to Emma's because I mistook it for Chief mac's since they are next to each other. On the pictures you could see they messed up the first time since they miscalculated the measurements. Look closely for the holes above the stitches. STAY AWAY FROM THIS ESTABLISHMENT read more

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I wouldn't go anywhere else. Affordable pricing and fast turn-around. Had to get my dress blues inspection ready, the NEX told me it would take 2 weeks, Emma had it done in 2 days 10/10 would absolutely recommend! read more

Fast and prompt customer services for affordable prices. They also have a bin that has rate patches, service marks and rockers for free.

I dropped of a uniform to get my rank updated. I asked if they could get it back to me in a week. They said they could but it is a "rush job" and would charge me an extra $15 making it $50 which is a rip off. Went to go pick up the uniform and it was not ready and was told to come back in two hours. I said I was upset and can't wait to hours and the lady behind the counter said we you are cause this is a rush job go run a errand. So I shifted my life around so I could get this item back for work and they forgot to put patches on which I had to wait another 10 minutes for and they didn't clean all the lint and small strings off it when they handed it back to me read more

I do not leave reviews often but after the amazing and speedy service I received I just had too. I dropped in and not even 10 minutes later they had my rocker and patch sewn on and all for 10$. I have had no better experience than here and would highly recommend. read more

this is my first review I've ever left on a store before. I got recommended to check out this shop for my uniform dry cleaning and alterations. I drop off my uniform to get it dry cleaned and to add my new rank on. I paid up front for it and came back when it was ready. it was not dry cleaned, the didn't add any of the patches I asked for, stole the patches I gave them, and charged me again when I went to pick it up saying I didn't pay before. I don't know if it was an off day or something but they completely messed up my uniform, leaving my high and dry when I needed it. will not be returning. read more

A clustered experience. I needed a quick turnaround to have one blouse pressed with military creases. I brought it in Saturday morning at 9 am and they said it would be ready by 2 pm. I even brought a sample blouse with the exact shirt and how the creases needed to be. I came back at 3 and they only had one line on the back. Than the owner or manager said she would do it herself and come back at 6. When I picked it up at 6:30 it was the worst military creases in the front I have ever seen. Needless to say I had to pick up a shirt and do the military creases myself as reporting to my unit with crooked creases wouldn't fall under making a good impression. Unfortunately I will need to find another place nearby to do my dry cleaning and alterations. read more

Emma's Alterations & Dry Cleaning - Front door - Sewing & Alterations Near Me - Norfolk, Virginia

Wow! Great SERVICE. They did everything on the spot! Took roughly about 1 hour and the job was done. This is definitely my go to spot!

Fantastic service and short turnaround for a quick item. Pleasant and great customer service. I highly recommend if you Need anything done that you pay them a visit. read more

Marlene helped me out by sewing my name tape onto my Type III's (since it was coming off). The service was lightening speed fast. I literally was in and out of there in two minutes. Their customer service is excellent! Thank you Marlene! read more

So pleased with my experience at Emma's Alterations!!! The opening of my dress had faulty buttons and needed a completely different way to close. I had went to three other alteration places and they all turned me down and Emma's was the last place i went to and it should have been the first! Marissa took my dress and got to work right away, installing a hidden zipper and it tuned out so perfect! And the best part was that they were done within 20 minutes! I most definitely recommend this place to anyone and everyone! read more

Touching moment story, my husband was running late to pick up his uniform and I had called Emma's Alterations if it was OK that he picked up his uniform like 5-10 minutes after closing time(since he needed next day for inspection)? They were very polite and let him pick it up even though it was 20 minutes after closing time when he arrived. The owner even joked with him for picking up his uniform late, but it was just all jokes as she stayed open for a few others to pick up and drop off their uniforms also after closing time. This is the only place my husband has been to for 2+ years to get his uniform needs done. Never had a problem and my husband has never complained. He always does a thorough inspection of his uniform before he leaves the shop in case if anything needs to be fixed and done so he doesn't have to go back a second time. read more

AWESOME!!!!!!! I went in to get a few name tapes sewn on. They were incredibly fast and friendly. Prices are very reasonable. NEX needs to get their shit together. I wish this place was near Pt Hueneme. read more

Best service customer ever, Emma is so attentive and caring, thank you so much!! It was supposed to be for next day and she got it done the same day it was perfect.. the best!! read more

They are the best in town..... came in for my husband uniform they did it then and there! They're quick would recommend them. Ask for May ling or Chung li read more

Talk about same day service, this place gets it done in minutes. Of course I would go here with two days before an inspection, but that didn't matter. I was told to take a seat while they went and sowed hashmarks and rating badge. The only issue I have with this place is that it's cash only. There is an ATM next door at the gas station. But if you need something done right away, since we know turnaround time at the exchange can literally be weeks and thats for a rush job. Give this place a shot when you need something done ASAP. read more

I was a little late and had an event coming up in 2 days. Came by yesterday and she had my dress done the same night. Great service!

Absolutely amazing service and top notch quality. Professional, fun and accurate. I just arrived here and won't use another tailor, only Emma's! read more

Best Service Ever!!! Family operated and they treat all customers as family. I have never seen a business go above and beyond. Marisa is also the best and with a great sense of humor. Well versed in military needs and requirements. I highly recommend this place... read more

Great customer service!!! They helped me out in a jam and went above and beyond to help out our service members! They have a strong connection and pride for military and will have my support! They close at 6pm but stayed till 9:30 to help me out. Shout out to you and your family for helping me out. read more

Emma's is amazing they take care of you on the spot in most cases good prices longer hours during CPO season I wouldn't go anywhere else!!!!

This place is great! Service was fast & affordable. It's close to base too. It is a family ran business & one of the ladies is a retired HMC, very nice people here. Parking can be hard to get depending on when you come through. They are also cash only so be prepared for that. read more

I've used this place for maybe the past 3-4 months and haven't had THAT bad of an experience until this time. This is by far the WORST alterations establishment along with the worst customer service. To begin, My fiancé picked up my uniform since I was expecting to have it on time and pass my inspection. I was WRONG for having expectations. He obviously didn't check the uniform before leaving because they were busy and the tag was right and it looked pressed (which is what he thought is all I got done) which I understand. But once I got on my ship to get ready for my inspection this is what I take off the hanger...(good thing my chain of command is understanding) so I went on a mission to solve it and come up with a solution. BUT when I went into the business to solve the situation she DENIED it and then proceeded to ask me "what happened" after going back and forth she offered me 20$ which upset me because I paid more than that! After me getting rude (obviously I tried to avoid) she gave me 35$ and sent me on my way. I hate I had to get loud or even be slightly rude just for her to do the right thing, but she did not want to own up to her business mistake. I will NEVER go back to somewhere that a customer is being treated like a burden. SPEND YOUR HARD EARNED MOENY ELSEWHERE. Because I know they will never see another dime, nickel or a penny from me. read more

Emma's Alterations & Dry Cleaning - Sewing & Alterations Near Me - Norfolk, Virginia