Appreciate W.M. Masters' reply, but need to fact check a few things. I never denied…read morethere was a leak, refrigerant needed to be added to the system. So, there's a small leak somewhere. That's when I told him I would try to get another year or two out of the coil. Never blamed him for causing another leak, just asked him to be careful handling the tubes because we don't want another leak. Only reason I'm posting this review is because of the a-coil rust. Like you said, I was there when he removed the access panel. I saw no rust anywhere on the coil. He said he noticed the rust. Well if he did, he didn't say anything about it. If it was rusted as shown in the pictures, nobody would have attempted to do a leak test. You would have said your a-coil is shot and needs replaced. Again, never brought it up. Also, never saw you wipe the sprayed liquid off the coil, you just put back on the access cover. All I know is the front of our a-coil is seriously corroded, only the part that was sprayed. Everywhere else on the coil looks new. I wasn't expecting anything out of this posting other than to share my experience with others so they can make an informed decision when looking to hire a company. They certainly can believe what they want. I hold no bad feelings toward W.M. Masters. Cory is a nice young man, and was very respectful. I probably made him nervous following him around like a shadow. Guess I would be too. It's just that we got burnt before by a company charging for work never done. Just wish that the coil was rinsed off of that leak spray before replacing the access panel. Looks like we'll be replacing our AC system sooner than we originally thought.

I hired them for some duct work. About a month later, I learned that some ducts were disconnected…read morenear where they worked. I called them. They claimed there was no loose ducts. They charged me $147 to not fix the problem they caused and I still have the problem.

They dm'd me via YELP after a sent a request to a different plumber (I thought I was just doing the…read moreone, YELP sent it to FIVE plumbers). When i didn't respond they followed up a couple of days, then waited. They were willing to come out for an estimate on Monday, but I wasn't available. scheduled for Wed. Dustin reviewed what I needed (answering all my questions) , but did not have the parts on his truck. We agreed on a price and that he would come back the next day. Apparently the next day they ran into unexpected issues on the job before me. Let me know and we rescheduled for Friday. Job was done promptly first thing in the morning. Quick and efficient - cleand the area up completely. Workers were all very pleasant and knowledgeable. The delays dropped them from a 5 star rating.

I needed the guts of my toilet replaced. I called Tiger and they attempted to charge me $500. When…read moreI said that was too much the technician said he'd go back out to his van and check with his manager. I took that time to call around to other plumbers to get their price quote. I was quoted $169 by 3 other plumbers. The Tiger technician returned and offered to repair for $200. My question is why was I told it would cost $500 to begin with when obviously they could've done the job for $200!!! Tiger was trying to take advantage of me being a single woman and I don't appreciate that! Save your time and money, call a LOCAL plumber instead!

Responsive. Prompt. Reasonable pricing. Excellent work. Had a punch list of items: replace smoke…read moredetectors, swap out 3 old ceiling fixtures with new ones, replace bad switch and troubleshoot a bathroom fan. No issues whatsoever. I would use again. In fact, I already have a new punch list started.

Rod installed a ceiling fan, helped me figure out a solution to a low lighting problem in my…read morebathroom and troubleshooted a hard-wire smoke detector issue for me. He's knowledgeable and answered all my questions. He wants things done right. I would highly recommend Rod.

Seriously excellent service. Can't believe how quick these guys work. Needed a bunch of new…read morerecessed lights installed in our kitchen. Very satisfied and good price too, will definitely do business again

We had great service from Tammy and her crew! They replaced a fixture with a ceiling fan in our…read morefamily room and put in a new bathroom fan with external venting. They even fixed the venting on the other bath fan! Professionally and quickly done.

Tammy did a great job starting out by coming herself to write up the estimate (another place just…read moredid the estimate based on my online description). She listened to me and asked all the right questions and even did a quick fix in a couple minutes on my garage lights while she was there! She's busy so it was 6 weeks before the work could start but she was accurate on the timing from the beginning and didn't keep delaying. When work started she actually had 3-4 guys working at once so everything got done in half a day which was even faster than she'd said originally. Everyone was very professional and they left everything as clean as when they started. I highly recommend Tammy and Residential Electric - she's not for "handyman" type jobs but for times when you need more substantial work done, she's the one to call.

The technician that was sent out took three hours to replace a ceiling fan. I had to pay $375 for…read moreconnecting a ceiling fan that only cost $100

Very professional and great service! Definitely calling again when we need something fixed.read more