My Grandmother was put here yesterday and not receiving the care she needs. She still has a…read morecatheter in after a week but she is using a bedside commode so it needs to be out. She is also celiac which her foods can not touch breats wheat or gluten. She was given a burger and they told her to just take the bun off. No one is responding to her needs. I would not send anyone here.

Family-like environment, caring staff, clean building, and resident-centered care. Everyone from…read morethe Administrator, to Housekeeping, to the kitchen, to the SRNAs openly communicate, which creates a good culture. One that residents enjoy being around as well as apart of.

Dr. Couchot and all his staff are amazing! I have a long list of medical conditions with an even…read morelonger list of medications and Dr. Couchot knew about all my past conditions and everything. I was very impressed! On the day of the procedure, I am a very hard stick in my left arm, in fact no nurse has ever gotten a vein in my left and Dr. Couchot did in his first try, then once the medicine started I didn't remember anything. I was woken up very one of the very kind nurse to go over how to take care of everything and help me to the car. Truly Great!

My wife had surgery scheduled for 8am. We arrived at 7:45 with instructions to call upon arrival…read more We call and got the after hours message. We watch as 3 staff members arrived at 7:55 carrying food in for a potluck. We called a total of 17 times finally got a hold of someone at 8:27. They told her to come to the door. No one met her at the door, they just opened it and walked away. No greeting at all. This is no way to run a business. We will never come back to this place and never recommend them to anyone. Terrible customer service. We watch another patient wait in the parking lot til 8:38 before they got let in for their 8:15 appointment too

My aging mom spent a week at south pointe due to an illness. All the nurses and staff provide great…read morecare of her!! i appreciate them looking after her during the difficult time.

First off, nothing short of perfect ever deserves 5 stars…read more That being said, the Huntington VA hospital is actually, by far, above and beyond any other facility I have been to. Ranging from ER to Mental Health, the staff (of whom I'm met many) are almost always very nice and courteous and more than willing to get you any help you might need. Shout-out to the nurses and doctors working in the ICU because they quite literally saved my life. Yes, you have to do a means test before receiving treatment. That is because it is a FEDERAL hospital, which means they are REQUIRED to do so, in order to determine the extent they can treat you without any payment. This is BECAUSE you are a veteran, not in spite of it. Believe it or not, being a veteran doesn't entitle you to full (read:free) healthcare benefits if you make more money than is allowed by their guidelines. This will be the same at ANY VA hospital. It is a federal regulation, NOT 'the way management likes to do things'. There are 0 'financial hoops' to jump through. Plus, it literally takes about five minutes. And, just an FYI, VA hospitals have almost nothing to do with a veteran receiving disability compensation. They do the medical examinations and report their findings/thoughts and you're examined by a different doctor at a different facility than your own. You are awarded/denied disability by Veteran Affairs' compensation department.

Hello, I am a…read moreretired career Marine. I just attempted to get an appointment concerning painful urination with very weak stream and blood in urine. Not pleasant. Upon reaching a live human I was forward to a "means testing" line where that person was not available at the current time. The computer told me to leave a message and they would get back to me as soon as possible. It's been hours and still no contact. Firstly, It annoys me that a 'mean test' is required 'before' consideration of treatment. This is not acceptable policy. Good grief, take care of us vets first then get any needed financial information. Hey, it isn't just my current problem. I had a kidney stone several years ago. I was in agony and went to their emergency room for relief. Believe it or not, they sent me into a tiny room for a "means testing' interview with me doubled over in pain. I was not pleased then and nothing has changed since then. This is a disgusting policy and is one of the reason is stay away from them as much as I can. But, in the end, when in pain and needing help I should be able to get it at this VA hospital without jumping through financial hoops first. It's obvious where their managements first priorities lie and it is not in serving the needs of the nations veterans. William D. Boyd

I have always had good treatment and the kindest staff. Waiting time is not long at all.read more

Waited 4 months for this appointment. Got 5 texts and emails over the last week reminding me of my…read moreappointment. When I arrived they told me the doc wasn't even in this week. The staff lied and to me the tried to call, but they didn't Had to reschedule, and give up yet another day of my valuable time So far, Dr Hickman's office has not made a good impression. We'll see if she keep our appointment next time.

I feel you get the best of care here . . Regular visits keeps me feeling good and makes me happy !read more

Well, back here again for the first time in close to a year, last time i was here they forgot about…read moreme in the waiting room, and i never got to see a doc. Now i got forgotten in the room. I have been here an hour and 20minutes total. Guess i'll keep going to the other place i found... wanted to give this place another shot.... Too much horsing around goes on in here ans they forget about patients

Dr. Dennison gave me my life back. Best rheumatologist in the area. Strongly recommend.read more