I had an excellent experience with my estate clean out by Mark! They were super professional,…read moreefficient, and friendly throughout the entire process. I needed junk removal services, and they were quick to respond to my request and scheduled a convenient time to get the job done. They arrived on time and worked quickly to clear everything out. The prices were reasonable, and the level of service was top-notch.

We recently replaced our floor and needed a hauling company to take the old floor away. I requested…read morea quote and got a great price. They told me they would arrive same day at a certain time and they did. They were quick and did an amazing job. I highly recommend this company. Will use them in the future and refer them to family and friends.

Awesome guys, they were fast and fair price. Used them to remove demo from a remodel and they were…read moreon time and super polite. I'll definitely call them again! They're a new business and didn't have a ton of reviews so I wasn't sure if I should go with them initially, but after speaking with them and hearing they could come same day I gave them a shot and am super glad I did. Highly recommend!

Still a great small business to use. Updating my review to five stars. The owners are great.read more

Evelyn and her staff are awesome. Very responsive, friendly, punctual and handles everything with…read moreknowledge and professionalism. We've used them twice now and will always look to them for our moving needs.

Our church was built in the 1960's, and the concrete walkway has cracked, eroded, and was in dire…read moreneed of repair. With limited church donation budget and a small congregation, we saved money and the church board researched options and vendors for a year. After reviewing all the bids and cross referencing with other previous customers, the board decided on Bernardo Concrete. The team was amazing pre-work and consultation; the wonderful and happy crew was on time and completed on schedule. The new slabs of walkway are even better than before, with rebars. We had some spots where we accidentally damaged after completion, and the team came back to do spot repairs fitting us in their busy schedule. We are fortunate to be graced with such good work. We had the chance to interact with all the teams...very dedicated and committed to doing the best for the customers. Our pastor, elders, congregation, and youths thank you for blessing us with this new and solid foundation. Merry Christmas to the Bernardo Concrete family. Orange County Vietnamese American 7th-Day Adventist Church

Everyone was great to work with at Bernardo Concrete, I would certainly use them again. Sales,…read morestaff and day of workers were great and friendly to work with. After I paid them, we found a sprinkler pipe that accidentally got broke during demo. and nobody knew. They came back to fix it, no questions asked. For that reason alone, I think they deserve 6 stars.

The guys helped me move things from my home to a storage unit. They were conscientious, careful and…read morecaring. And fast! They knew what their truck could handle, and how to pack it right. Price so reasonable I insisted on buying them dinner - on two occasions. Recommended highly!

BEWARE I'm a senior citizen and this company set up an…read moreappointment with me for after 5 o'clock today and never showed up . He would not answer his phone and he would not respond to any text messages. Made me wait all day. AVOID THIS COMPANY

Servpro of Laguna Niguel I called to help me with my condo in Laguna Niguel that has issues at the…read morecondo. I found find out that they're not contracted through the HOA Seabreeze management of that place and I've been trying really hard to find the exact Servpro that they sent out to check it out, to no avail. at least George from Servpro of Laguna Niguel would talk to me and give me some information, and express his willingness to help me with my problems. The Servpro working for the HOA of the Mara villa Homes is dragging their feet on this.So I guess Seabreeze, is not helping me with getting it fixed. So screw the rest of them, maybe time to lawyer up and kick their but. but George is a good guy. He said he'd work on it right now, even though Seabreeze is dragging their feet.

Willing to remove this when resolved. Used SERVPRO last year for the removal and dry out after a…read morewater leak. As part of that service, they subcontracted a business call Scott's Plumbing to remove my washer, dryer, and fridge from the affected area. Well, these geniuses they hired and were responsible for broke my downstairs window rendering it inoperable, and refused to fix the issue for almost a year now. To add to it, their subcontractor has continued to send me an invoice for the removal for months and refuse to correct the issue. I've tried reaching out for months to get this resolved, but yet I received another invoice. Fix this ridiculousness once and for all and this review will be updated.

I needed to have a two piece couch removed and didn't really know where to start so of course I…read morecame to Yelp. I started with Rapid Resolve and Yelp gave me the option of sending my request out to other vendors as well. Sure, why not I figured. Honestly I didn't even need or communicate with anyone else. Rapid Resolve got back to me super quick with a quote ($250 base rate) and I scheduled the pick up for today. I sent my request out earlier this week with a specific date I needed pickup as my new couch is also coming today. The other quotes coming back either declined the pick up or were the same price, for those curious. The communication from the first message to the pick up was pure perfection. It was quick, friendly, helpful and just amazing. I tend to stress over things like this and having a very fast answer really gave me no time to worry. And the communication throughout the whole process was this way. They confirmed my appointment. They sent a reminder. They even sent a text when they were 5 minutes out this morning. They were on time, they were quick, they were friendly... this was the easiest process EVER and I am so grateful. I was able to pay with a credit card which was awesome. I intended to pay with cash but I didn't have a chance to get to the bank, so I wanted to make sure I could still tip so having the option to use a credit card was appreciated. (I did also ask, currently they do not take Venmo). Also, I live in an apartment which is not always easy for items like this. Space is limited. They were very respectful of my space and items on my porch and in my home. Paid, tipped, offered them both a bottle of water and that was it. It was such a smooth interaction from the beginning to the end. I can not say enough positive things about this company and the guys I interacted with. Thank you Sam and Angel, I will absolutely recommend you with shining stars!!!

I can't say enough great things about the exceptional service I received from Rapid Resolve! Samuel…read moreand Jorge were absolutely incredible. They arrived the same day I called and worked quickly and efficiently to remove all the junk I needed hauled away--including some very large items. They managed to fit everything into their trailer in one trip, which was impressive, and they didn't stop there--they left the area spotless afterward. Their professionalism, attention to detail, and friendly demeanor truly stood out. The girl who answered the phone was also very nice, but I don't remember her name. Rapid Resolve came highly recommended by a friend who owns a property management business and has used them many times, and now I see why. Samuel and Jorge went above and beyond, and I won't hesitate to call Rapid Resolve again for my business needs. If you're looking for reliable, hardworking professionals, these are the guys to call! Five stars all the way!

Awesome! We needed these folks to demo, dry out and submit estimate for reconstruction to our…read moreinsurance company. SERVPRO has exceeded our expectations. The service techs and office staff do a wonderful job and we appreciate how well they kept us updated throughout the process. Thank you to all the office staff, especially Esmeralda and Roni and the service techs Andre, Marcu, José and the adjuster Chris. They made the experience tolerable, as their kindness and thorough communications are timely and effective. In gratitude, Yon

PROS: 1) Mitigation was phenomenal. The pack out team was…read moreextremely efficient and professional and paid extra care to our belongings. 2) Demo was fine, however they broke a few things (cabinet riser, damage to walls that weren't there before) and did not address it to the restoration team = lack of good communication between teams 3) Customer service was great and friendly via text and over the phone CONS: 1) DO NOT USE THEM FOR RESTORATION!!! We really wanted to hire another professional restoration company that only does restoration/painting etc but ServPro assured us they had a great, qualified and highly experienced team and we trusted them (I mean the rest of the work was excellent, so why wouldn't we trust them?). However, that was clearly not the case for our home. One "painter" even started painting the walls the incorrect color when I stopped him halfway through to get it corrected. The finishes, especially in our bathroom were really bad. So bad that we regretted hiring them for that part of the job. The bathroom looked rushed (as I believe it was the last part) and they ended the painting that day and quickly got out of there. So they had cut a baseboard the wrong length and used putty to "complete the look". That was absolutely unacceptable!! They left paint splatter all over our cabinet and - well lots of little issues here and there. The trim was replaced incorrectly and there was a gap. There was also a huge gap between the baseboard and the tiles with no grout. We were so unhappy with the project manager, Luis, signing off on the "complete project" and he acted as though nothing was wrong when he came back or didn't seem to see the imperfections all over the bathroom. After discussing our disappointment with Tabi the owner (who is very friendly and understanding), we decided to part ways. Tabi did give us a nice allowance off our original estimate and we used that $ to hire a true handyman / carpenter professional who fixed what Servpro ruined. I would recommend ServPro GG MITIGATION but only stick with the mitigation work. They also got paint dust over a few of our belongings that we later realized.