One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Having spotted a small water stain on the ceiling, I made a decision to arrange a roof check-up to…read moreexclude any severe problems. The team came at the agreed time and described every step prior to commencing the assessment. They inspected the surface and made notes on the areas that might need to be addressed in future. The report was given soon after the visit and it was well defined recommended maintenance as opposed to insisting on immediate repairs. I liked the fact that the explanation was simple and easy to follow. The problem was minor, and this provided me with some relief. In general, the visit was well-organized and professionally managed.

Very happy with our new roof and the service we received from the J. Wales Home Solutions staff…read more Getting bids and choosing a roofer was not something I ever had to do before and I was taking things slowly and cautiously after hearing so many roofing company horror stories. Additionally, we are in the Austin area, which is semi-new territory for J. Wales. Derek, our sales person, got up on the roof with our insurance adjuster and made sure we got every penny we were entitled to. I was still checking with other companies though and did not respond back immediately. Derek checked in periodically, but never pressured us. When we finally did decide to go with J. Wales, Derek and Project Manager Tony came to our home, went over all of our options, and answered all of our questions. After doing the paperwork, Office Specialist Shanda helped wrangle all of the paperwork for our mortgage company. James and crew worked hard getting the roof done and cleaned up very well. They left nothing behind but a beautiful roof. Everyone at J. Wales was super professional, efficient, patient, and very nice. It was a pleasure to work with them! We went with the steel slate tile. It is less expensive than standing seam, but still has concealed fasteners that will not rot out due to exposure to the sun. It looks great and it is very reassuring knowing I will never have to worry about storm damage again! It is rated to 120 mile an hour winds and 2 inch. hail. When it is time to replace doors and windows. J. Wales will be the first company we will contact for that!

They will try to get you to pay in full before the roof is complete!!! Do not do it, You will…read morenever see them again. I have tried about 5=6 different numbers for J Wales. Each number either says my account is LOCKED and that is it.. Or it just rings and goes to Voice Mail with no ability to leave a message.

They were very prompt in their response and estimate. Very professional. Their estimate was very…read morecompetitive.

Worked quick. Worked well with my insurance. Good crew doing the work. Great follow up. I highly…read morerecommend!

Extremely professional! They did an excellent job with repairing a water leak in my roof that was…read morediscovered a little over a year after I moved into my house. Anson the project manager did a thorough inspection of my roof and attic and explained the problem very clearly. I got three quotes total and Firefighter Roofing was the one I was most comfortable with using. The two young men that did the work did a fantastic job. I'm seven months into the repair and haven't had any problems . They recently called to follow up with me to make sure I wasn't having any issues. That's what I call great customer service. I highly recommended!

Very knowledgeable and respectful and caring responses…read more If I didn't already have a "service agreement" type contract with another contractor before reaching out to them, I would use them in a heartbeat.

Fortunately, I did not require their services. The roofing tiles in my backyard was from my…read moreneighbors roof. I introduced Brian Keeton, Ember Roofing, to my next door neighbor, who immediately began working on a solution to my neighbors roofing issue. Brian is professional, a great example of someone I will do business with!! dlb

From the owner: Welcome to Ember Roofing! We’re ready to assist you with all your roofing and gutter needs. Our…read moreseamless scheduling makes for an stress-free experience for both residential and commercial clients. Connect with us today!

Mason Roofing did an amazing job for us. Our new roof looks awesome. Thank you Mason Roofing.read more

From the owner: Mason Roofing offers: residential roofing services, roof repair services, roof patching, asphalt…read moreshingles, metal roofing, membrane roofing, tpo roofing, gutter services, gutter installation, commercial roofing services, commercial roof repair, roof inspection, roof inspection services, storm damage repair, roof replacement, reroofing, tear off services.

Damn, it a purdy roof…read more Got it done last spring after a wind storm. Good price, done in one day and they did a great job.

Hired them to replace a gate. Never totally finished the job. They did replace my gate, after…read moreseveral days of I'll be there tomorrow. Then they asked for more money. The work was good, after all of the b.s. Then they never came back to take the old wood, that was agreed upon when they started the job. Texted them several times, and just got ghosted. If they can't complete a small job, like a gate replacement, how can you trust them with a more complex job, like roofing your house.