What a great experience working with Nate Russell at Re/Max. He totally understood our needs and…read morepreferences. Spent time with us and showed us some amazing properties. Way to go Nate Russell at Re/Max!

I had a poor experience with an agent from this office (Gary W). He was the selling agent on a home…read moreI purchased. He failed to disclose issues with the home, which we found. He listed items on the property as "new" when we found that they were not new and needed repair. He allowed his clients to make repairs to the home after we conducted our inspections and failed to disclose this information (I found the repairs myself and they were significant to the home's overall structure). I purchased the home with all personal property in the home and later discovered that he allowed his client to remove some of the personal items without disclosure. He wouldn't let my representative speak to a mechanical person who was making repairs to the home as a contingency of closing. Overall, this agent was not very good. When I'm ready to sell, I will not be calling Remax.

We were privileged to have an opportunity to work with Rob and Pam while purchasing our dream…read moreproperty in Sedona. We found Rob's scope of knowledge and the breadth of his experience unparalleled. From our first conversation, and the first house we saw together, until the moment of closing and beyond, Rob has been everything one would wish an ideal realtor could be. Straightforward and honest, realistic, yet always looking for a creative way to make things happen, with the highest integrity I have seen any professional operate. Rob displays none of the characteristics of an eager salesman, but rather a wise mentor who takes you along on the journey and educate you along the way. Home ownership in Sedona has been persistently elusive for us, however with Rob's help it became a reality for which we will be forever grateful. Many of Rob's clients are Sedona's wealthiest, yet Rob would never judge you by the amount of money you have to spend. He made the time for us, patiently answered admittedly endless questions, and ultimately made us feel as if we were his only clients. Rob has been with us every step of the way, even during times when his presence wasn't strictly necessary, yet he felt we may need a word of advice, or simply be comforted by him being there. Rob and Pam make up the dream team complementing each other wonderfully, and they get things done where others only shake their heads "no." It's been an incredible pleasure to watch a grandmaster at work. Perhaps the highest compliment we could give is that Rob so demonstrably loves his work, and it truly shows. Rob, it's been a privilege indeed. A&A

Pam and Rob were the best realtors we could ask for. They helped us get into our first home which…read morewouldn't have happened without their effort and expertise. They have an extensive knowledge of the Sedona area and know personally all the people you will work with throughout the process of buying. They spent so many hours (many after work) thinking of our situation and finding solutions to our problems. We are so grateful for their help and know they go far beyond the extra mile for their clients.

Debb Carl, ABR and Airen Sapp, ABR know so much about the area, the people, and the houses that…read moreit's more like asking your cousins who live there for help! These ladies are class acts and want the best for their clients and keep you informed and on track with each step of the process. We were on vacation when they helped us find our home away from home. Many of the vital transactions took place when we were back in Cali and actually over Christmas weekend and on Christmas Day! "It's OK!" was the ever cheerful response from Debb. They made us feel like we were their only clients, which we certainly were not. If they were this awesome getting things together when we live 400 miles away, dealing with them even closer must be phenomenal! We'll be looking at some rental properties soon and glad we already have the Realtors selected:)

These gals are the best. They sold us a house in Uptown in July of 2015. They are patient and…read morekind. GRADE A+ service.

Could not be happier with Roy and his team and special shout-out to Coco Clark our guardian angel…read more We relocated from the California coast to the Verde Valley so were by no means nearby, but thanks to Roy's team the purchase and escrow process were smooth as silk and easy. Highly recommend for anyone purchasing a home in the Verde Valley. Thanks y'all, you're the first thing we love about living in Arizona!

We are so thankful that we found Roy! We live in Washington and had only been to Sedona 2 times but…read more that's all it took to convince us that we wanted our second home there. We were lucky to find Roy after reading reviews of other realtors and choosing him to help us in our purchase. He was so patient and helpful with all our questions and was always there and available for phone calls, texts and emails. When we found the house we wanted he was instrumental in making sure we got it! Roy is truly in it to help his customers, not just to make a sale. We consider him a friend not just our realtor.

Rob, Pam, Rickie and Kaitlyn at Re/Max in Sedona are wonderful realtors to deal with. They sold…read moreour home quickly. They priced our home well. They never said anything that was not positive about our house. They recognized quality and value. Every meeting with them was like being with friends. Their word is good. They are professional, but so very nice. If I had another house to sell or buy, they would be my realtors. MJ

Re- max was a very welcoming & well informed company! No pressure! Just professional help with…read morewhat I was inquiring about!! My price range and they knew all locations in Sedona !!! Ms.Lee Congden was over the top with her abilities, recommendations and especially her market knowledge!! Generous with her time etc etc!! Thanks!!! I'm a buyer!!!

My husband Mike and I were inspired to move to the Cottonwood/Sedona area, however had challenges…read morewith timing in selling our home in California and establishing work in the area. Both Troy and Susan met with us to see homes. We so appreciated their professional, yet warm and friendly manner. We also were very impressed with the time and energy spent helping us find the ideal home in one weekend! We were so fortunate and amazed at how smoothly the whole process unfolded and know that the Deierlings expertise and dedication were significantly to credit! We highly recommend Susan and Troy to anyone seeking a wonderful experience in buying a home in the Sedona/Cottonwood areas. Gratefully, Mike & Catalina

We were moving from outside the area and were looking for a realtor who was knowledgeable about the…read morearea; one who could guide us in our selection process. Susan asked good questions and listened closely to our responses. The biggest concern for us was not knowing what we didn't know so to speak. Susan helped us a lot in this area. We were living outside the area during our selection process. Susan did an excellent job of previewing properties and helping us to narrow our search to only the properties that met our needs. We were able to find and close on a property within the time frame we had originally laid out to Susan and are now living happily in our Sedona home!

I've given a great deal of thought about whether or not to write this review. I am aware Lee…read moreCongdon sells a lot of property, but here is my experience: Yes, she did sell our home, but it would have sold if a squirrel had it for sale, as it was perfect and perfectly priced. We were asked to leave so she could show it to interested buyers. We drove around for a long time, and finally returned when we saw that her car was gone. Imagine our surprise when the potential buyers were in our home, by themselves alone, to wander and do whatever they chose. They turned out to be honest people who bought the home, but to leave buyers alone in an occupied home with valuables is unthinkable and unethical. Lee said she had a dinner appointment, and these were good friends of hers. Turned out she hardly knew them, and only thought of her own needs and not ours, the sellers, who pay her commission. After the contract was signed, she asked if she could bring the sellers back to check some things. Of course we agreed, but explained we'd only have about an hour, as my husband was working from home and had clients. Lee arrived with all kinds of refreshments for not only the buyers, but a host of the buyers friends in tow. It was to be party time at our home! This was our experience with Lee Congdon. I would never use her or recommend her to anyone, based on our experience.

In 6 months I sold three properties with Amy as I was going through divorce and moving out of…read morestate. Not one of the sales was typical, as they were all during Covid 19! She priced the properties fairly so that I got the right amount, and the buyer got a good deal. They all had offers within a week of posting! As is typical in any real estate deal, there were hiccups along the way, but Amy's professionalism kept things running smoothly, she kept on track and on top of all issues, and kept me informed. She was amazing and I wish she was in Florida to help me buy my new house!

There is no doubt that Jody Coleman and her team is not only one of the most knowledgeable real…read moreestate group when it comes to recognizing the best living options in the Arizona Northern area and Red Rocks of Sedona, but definitely the most caring and responsive to the needs of the buyer. Even better is their hands-off approach that will not continue to harass you with calls, but will go right to work when asked. Unlike so many other realtors that send countless emails and texts that can be so annoying. Cannot go wrong with this group!

In 2019, we visited the Coleman Group real estate office and met Jody. We told her we were going…read moreto retire to Sedona in a few years. That ended up being 2023. Jody and her team kept in contact and let us know about homes that were on the market over the years. Never pushy but very informative! The team was fantastic in helping us find our home. Thanks to Jody, Taylor and Cheyenne for your professional service.