I scheduled my appointment and I requested for them to call me if they have any cancellations . My…read moremain tax professional. Terry , she had a cancellation and fit me in early. Completely outstanding service. And a real value for the tasks I needed it done. It was worth my money. Because it was done the right way. The first time. Quality work at this business. I go here all the time. They're totally professional. I love this business.

UPDATE: Instead of teaching the receptionist to forward client questions to a knowledgeable…read morerepresentative, the owner responds by saying my review is not a fair review. Pricing is not the only questions asked if we are assessing for your companies capabilities which judging by your responses to these poor reviews, is not much. Gave them a call to assess if this would be a good choice to file my taxes this year as i am new to the area/state. Upon calling, she answered a few of my questions but continuously referenced me to the website in which i did have open. I proceeded to mention that chatting is easier for me to understand and will look at the website after. As i paused a bit, she commented that if i didnt have any other questions, there are a lot of phone calls coming in. Well, if the initial encounter isn't good, i cant imagine the rest.

They are a great team of experts to help with your tax prep needs, Mark and Tiffany are fantastic…read moreand very knowledgeable folks. Wonderful group.

So they did my taxes and did them accurately. I'm not so sure that they saved me any money, but…read morethey didn't cost me any extra either. The problem came when the IRS did not post my final payment. I received a bill from the IRS saying that I owed them over $2000. I sent the letter and the proof of payment to them and asked them what happened? They told me that I had to call the IRS to find out why they didn't post my payment. I even reverified that they were not going to make that call for me. My taxes are complicated, and I have had a CPA prepare my taxes and electronically file them every year for the past 30 years. Things like this don't happen often, but when they do THE CPA IS THE ONE WHO CALLS THE IRS ON MY BEHALF!! If there were an error on the preparation of the document, then I would have been at a loss to explain it. I ended up waiting on the phone for 4 hours and was able to get it straightened out myself. However, I am now looking for another accounting firm because this is not the level of service I require. At the same time, as I said, they prepared my taxes accurately, so I don't think it's fair to give them just one star. I'm not sure I would recommend them though, just based upon the fact that they aren't going to help you if anything goes wrong.

Thank you so much for helping Chrome Plating USA figure out payroll for our small business. You…read moremade everything easy for us. Highly recommend. 5 stars in our book. Great team.

I am not very good at payroll and PAYSOURCE has been there for me. They handle all my payroll and…read moreEDD requirements. Lori is very patient with my lack of knowledge and understands the complexity of my business. I honestly don't k ow what I would do without Lori at PAYSOURCE. HIGHLY RECOMMEND!!!

I don't know where our business would be without BPS! Fortunately, we had something to compare them…read moreto in order to see their value. We used to have ADP and customer service was non-existent. We could never get a hold of anyone and since we were a small company, they didn't value our business. When we switched over to Business Payroll Services, it was a completely different experience. I could make a call at anytime, and would get the assistance we needed. A special thank you to Romeo! He made it all happen and connected us with great people (shoutout to Matt and Brett!) Their customer service is so valuable to us and not only that-- we're paying a fraction of what we were paying with ADP. Although we're a small company, we never felt small with them. Thank you!!

0 Starts, but that is not an option. Horrible on boarding. Screwed up the 1st payroll. Can't…read moreaccess my portal correctly. Doesn't respond to emails. Really bad experience. I've already moved from my other payroll company to paylocity, and now I have to change again. What a mess. Save yourself a big headache.

Just as another review mentioned on here Patrick ghosted us after three years of us being his…read moreclient. I used him for business taxes and personal up until ghosting us. Would not trust him for important filings.

Only reason I am giving this company a 1 Star review is because they don't allow you to give zero…read morestars. I typically file my taxes on TurboTax. When I went to file my taxes this year, I noticed there was a mistake made on the 2024 tax filing so in order to fix that I attempted to hire this company as my CPA. We set a phone call appointment at 9 AM. No one from this company called me until 10 AM which was at a time where I was not available anymore. In the voicemail, the CPA Mike even stated that there may have been a miscommunication and he's sorry that he didn't call earlier in the day. This is no problem for me as I called back when I was available to reset a phone call appointment. I mentioned to them when they call me to please call twice as sometimes it's easy to miss the first call. When we set the next appointment, Mike never called. Instead he said he thought I was going to swing by the office for an appointment on a Saturday. Odd since he never reached out on Saturday to see if I was coming, but for some reason, he expected me to come. I called back on Monday and said hey I'd like to sign the paperwork to on board. I spoke with Mike. He said that that's great and to call Faith their office manager. Where she was then happy to email me over the client agreement where I can print sign and scan back to them via email. The agreement was signed the same night. The next morning I receive a call from Faith where she leads off by saying we received your signed agreement and I spoke to the CPA and he stated that I No showed two appointments. Bear in mind, even if I was supposed to call in directly to Mike. There is no direct line to call into anybody at the office as they have a typical extension tree you have to deal with. So if you're ever calling them and they ever set an appointment with them, just so you know in order to get a hold of them you have to go through their extension tree. Makes sense as a client that you would have to do that for a phone appointment and they wouldn't call you.. icing on the cake was this was about a 2 to 3 week back-and-forth process and they decided as a favor to me on April 15 today tax day they would not be accepting me as a new client, but they would be happy to charge me $100 to file an extension. Just in case any other firm does this for you, I hope everyone knows you're able to file an extension for free online. I would say a normal company would have told me when I missed an appointment that they would not accept me as a client and it would've been nice to know that two weeks ago. Good luck to whoever attempts to work with this company. Patrick Rucker won't be your CPA. Just a guy named Mike with an assistant named Faith, who is not interested in arguing the facts. Let's see if they have a cookie cutter response to this review as I'm sure they will.

Orlando is a true professional. Hand him your bookkeeping and focus on what you're good at! As a…read moresmall business owner we often try to do it all to save money, but the time spent on business running instead of doing your work actually costs you new customers. Orlando will make your life easier and you'll make more even after paying for his services, which is the whole point of being in business isn't it?

Orlando is great! ! I worked with him on a bookkeeping audit for my business and he completed it…read moreefficiently and professionally. His communication and responsiveness throughout the project with excellent. I found Orlando through an online search so I felt I needed to be cautious but he quickly built my confidence that he would do solid work. I was not disappointed. I highly recommend!

I've had WorkPerks doing the payroll for my accounting business for over 8 years now, and it's been…read moregreat. I love the personalized service that James and his team provide, as opposed to the bigger payroll companies where you feel insignificant. WorkPerks feels like a part of my team, and I highly recommend them.

Really love working with WerkPerks. Their customer service team is consistently responsive &…read morehelpful. The set-up and payroll submission process is super simple. And to top it off they save me 25% in fees. Glad I made the switch! Thanks again.