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    Empower

    4.2 (31 reviews)
    Closed 8:00 am - 8:30 pm

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    Personal training

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    11 years ago

    The staff is super friendly and you learn a lot about form here. Great workout. Wish they had a closer location.

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    Review Highlights - Empower

    I just visited their website and realized that one of the people who greeted me was Tareq, the founder.

    Mentioned in 12 reviews

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    Equinox Pine Street

    Equinox Pine Street

    3.6
    (513 reviews)
    0.5 mi
    $$$$

    Beautiful space outside of the gym! The gym itself is fairly standard -- looks clean, smells great,…read moreand the equipment is well-maintained. The real standout is the locker rooms: stocked with Le Labo products, plus a lovely pool and steam room. I attended a barre class, which was solid overall, but the instructor didn't have a mic, making it tough to hear cues clearly. The mats are also very short -- shorter than your typical mat -- so taller folks may find it challenging. Minor gripes for an otherwise nice experience!

    I was honestly surprised by the lack of service at Equinox Pine Street. For a gym that positions…read moreitself as "premium," I really don't understand where that reputation comes from. Here's what happened: my colleague was visiting San Francisco for just one day, and we decided to meet at Equinox. She sent me a guest pass so we could work out together. When we arrived, we found out that her membership had expired on April 30th. The date of our visit was May 5th. She was told that she needed to renew her membership through the original club where she signed up, which was in Los Angeles. That part, while inconvenient, was understandable. What wasn't acceptable was the attitude. The manager (a young Asian man in a green Stone Island sweater) didn't even take the time to listen to the situation. He brushed us off and simply told us to call the Los Angeles club. This is a paying client of a nationwide network, not someone asking for a favor. We tried speaking with the front desk associate, but she said the manager was unavailable and couldn't say when he would be free. She also said she couldn't help us in any way. We even offered to open a brand-new membership right there at that location, since we had already been waiting for a renewal link from Los Angeles. Time was the key issue for us, not money. In the end, my colleague wasn't allowed to enter the gym. Ironically, the guest pass she created for me on April 30th still worked -- so I was able to get in, but she wasn't. As for the facility itself, it's clean but clearly outdated. The smiles at the front desk feel forced, along with the routine "hello" and "have a nice day." If you're going to market yourself as a premium fitness club, the level of service should match -- especially when it comes to loyal clients.

    Photos
    Cycle Beats & Bands class
    Cycle Beats & Bands class
    View from top floor
    View from top floor
    It's the little details that makes them stand out.

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    It's the little details that makes them stand out.
    Live Fit Gym - Fairmont Hotel

    Live Fit Gym - Fairmont Hotel

    4.3
    (140 reviews)
    0.7 mi
    Consultations available
    Certified professionals

    This is NOT a review of the hardworking frontline staff. They're the only reason this place hasn't…read morecompletely fallen apart. This is about the horrendous management--whether it's LiveFit, Fairmont Hotel, or both. I've been coming here for years, and what was once a promising gym has become an ongoing disaster. On December 31st, after walking several miles in the rain because parking is a nightmare, I arrived only to find the sauna closed for cleaning at 9 AM--peak hour. No notice. No sign. No email. Just some guy with dirty boots in the spa area and tools spread out on seating where members usually sit--naked. They even offered me to go ahead and shower while they worked. Seriously. While someone's cleaning the sauna or sealing tiles? In the same enclosed area? With members naked and barefoot? And yes, I witnessed maintenance using the same towels we dry off with to clean their equipment. That's beyond disgusting. Two days before that, I was in the sauna while a worker was sealing tiles with harsh chemical fumes filling the air--no ventilation, no warning, and no way to leave without stepping on wet grout. I'm not exaggerating--this happens constantly. As for the steam room, it hasn't worked properly in 3-4 years. The classic line: "Fix is coming tomorrow." "Next week." Now it's "fixed"--but it's not even hot. Just damp and gross. I've stayed quiet for too long out of respect for the staff and hope that things would improve. But the truth is, management has shown zero respect for paying members who build their routines around this place. If you're staying at the Fairmont expecting a spa or luxury fitness experience--don't. This place is running on fumes and goodwill from overworked employees. The rest is neglect, poor planning, and complete disregard for member safety, hygiene, and experience.

    I had written a review previously (probably about a year ago) that was flagged and deleted somehow…read more I never write negative reviews and in fact my policy is unless I have something really great to say about a business I don't post a negative review because usually it isn't any one person's fault something isn't right. It would have to be something the owners or management refuse to fix and in a reasonable amount of time. Such is the case for Live Fit Fairmont. The gym itself is nice and I do like it. I don't go nearly enough but slip in on weekends and always enjoy seeing Chris who is a positive, great guy working the front desk. My complaint is about the steam room in the men's room. It's been out of order for OVER 2 YEARS. It was simply out of order for over a year. After many e mails and complaints to Live Fit management and even my attempts to find Fairmont management to file complaints with amidst many complaints from other members, it was finally marginally fixed to the point that it comes on at long intervals and then shuts off for an hour or two, leaving the room just humid. The explanations from Live Fit staff always placed the blame on the Fairmont who refuses to fix the pipes, adjust the valves, whatever. To great fanfare they announced over the summer that they had finally gotten all the pipes fixed! They installed a new timer switch and it seemed it had finally been fixed. Nope. Back to the same semi operational status. Because it does come on in intervals they say it is back to operational status and removed the out of order sign. I can't understand this, and I'm aware this is a negative review (Grandpa Simpson style) but what recourse do I have? This will probably get flagged and removed again but at least it's out there for now. People have a right to know that they aren't getting what's advertised. I do think the rest of the gym is nice. The water machines are usually operational. The soap dispensers in the showers usually work and are refilled, the sauna works and overall it's a clean, well maintained gym. Just don't go for the steam. I am told the ladies' steam room works fine.

    Photos
    Sleek & chic. Our most opulent location. #integrativefitness
    Sleek & chic. Our most opulent location. #integrativefitness
    Who could you become with more strength, energy, recovery, and support? Integrative Fitness helps you find out. Be built + designed by LFG.
    Who could you become with more strength, energy, recovery, and support? Integrative Fitness helps you find out. Be built + designed by LFG.
    Live Fit The Fairmont

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    Live Fit The Fairmont

    Empower - gyms - Updated July 2026

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