Apex ceases to impress me with the level of service and care. They go above and beyond with caring…read morefor your car and are highly communicative. I will be a lifelong customer.

I was a loyal customer at Apex for five years until today. I asked Bob to check my engine light and…read morewhen he saw that I had gotten my oil changed somewhere else, he rescinded his offer to let me borrow a loaner for my tire change scheduled for next week. He then proceeded to aggressively ream me out for letting another mechanic change my oil. It was very controlling and creepy. His volatile and controlling behavior was shocking and made me hope that he does not treat his loved ones and his employees in this abusive way. I choose self preservation and am staying far away from this guy. Hope he finds some help. He certainly can't seem to keep his demons at bay.

Go to Pittsfield Tire instead. Got ripped off at South Street Service. They charged me more than…read moretwice as much in labor for the same job. I only went here because they had availability sooner. I now see why.

I have been a customer of South Street Service for close to 20 years and trust the work they do…read more They don't cut corners or do unauthorized work if they spot a fix or repair you didn't know about they tell you first. Very easy to work with and competitive cost. In these times of Covid shortages of both parts and skilled workers South Street is head and shoulders above cheaper quick fix garages. They get the job done in a timely manner ... my choice for car repair for every auto need.

John is an honest auto mechanic, well trained and curtiouse. He will go to great lengths to repair.read more

We are so indebted to John, owner of Troy's Garage. Driving down I90 through a snowstorm, we…read morepulled into town to take some noisy ice off our truck camper. Exiting from a quick trip inside, the camper lock malfunctioned, locking us out. Sadly, the key fob including the truck key was left inside, and we were completely stuck! We were beyond grateful to find John and hear that he was willing to drive over and see what he could do. We were assuming he would drill through the lock, but he had an ingenious approach that got us in and didn't damage anything. What a kind, smart, thoughtful person! Turns out we loved the town too and hope to find our way back there. Thank you, John!

My wife brought her Audi to Bob and he did an excellent job at a fair price. Bob is a very pleasant…read moreman to deal with.

Wow, the people who run this place are certifiable. I've never had such an awful experience. Long…read morestory but after my car sitting there for 2 months not being fixed, I needed a jump to get it going so I could take it elsewhere. What a fiasco! They accused me of dumping my car there, even though they kept saying they'd fix it. It's a long story but these people showed no empathy and treated us like we were stealing our own car. God help you if you show up at lunchtime!

These people are very kind ,amazingly quick . Friendly , I had to change appointments they worked…read morewith me. My car is running great. I will only now take my car there. Reasonable priced to boot.

Had work done on my Subaru, the workers did an amazing job! You couldn't even tell where the damage…read morewas! Highly recommend.

I always grow suspicious when an establishment has a perfect (5)***** stars reviews, however after…read moreusing Ford's Auto Repairs, talking to the owner Mike Ford and explaining the urgency of getting my wife's Ford Fusion repaired rather sooner then later because we were form out of state, and must return back to work, I completely understand the outstanding results of this shop in obtaining such an amazing status. the repair was done in timely fashion with the upmost professionalism one can render, not to mention at a very fair and reasonable cost. i give this wonderful gem a 10 stars if I could. Thank you Mike and the whole team for being such a great part of your town.

What a great place! They took my car in at a moments notice. Removed a nail that had been stuck in…read morethe tire and patched it. All this happened within an hour of arriving, so grateful. Also, they were very kind and had coffee and magazines in the waiting area:) my trip can continue on now!! Thank you

Driving through, heat shield started dragging. They were kind enough to look at it and fix it…read moreright away and we were back on the road.

Sat at the inspection station in line when finally I got up to the bay and the guy tells me that…read moreI'm gonna have to wait because the car behind me got there before me, which was absolutely a crock. Just so happened that he knew the guy and they were chatting it up not going back there. What a waste of time.

Always very helpful and friendly staff. Service is quick…read moreand they can almost always fit me in within a few days after calling. Don and his team are great!

I had a nearly flat tire Friday afternoon before Christmas. I was alone and so scared I wouldn't…read moremake it to Pittsfield Tire. They were so kind and calming. They repaired the tire and adjusted the pressure on all my tires so reasonable and cheerfully, I can't thank them enough. This is the second time they rescued me. Last time it was an oil change light that came on, just before I was headed to Boston. Again, they came through. They are honest, reasonable and so accommodating. Many thanks to Lou and his wonderful crew!!