I went into emergency because I was short of breath. Wow, come to find out it was my heart. I was…read morehospitalized for 3 nights and 4 days. I received the best of care, the doctors were outstanding and everyone on my floor provided me with compassion, kindness and respect. In fact, my nurses went above and beyond their regular duties, i.e. found a charger for my phone, had a wonderful NCIU nurse come in and handle my tiny veins, to all the little touches that make a difference in a hospital stay. I was so spoiled I would not have minded staying longer!

This marks our second occasion utilizing this medical facility for an ocular injury. On both…read moreinstances, direct care was not administered; instead, we were provided with a referral to a local ophthalmologist who is not currently accepting new patients. The most recent incident involved my daughter, and despite contacting the emergency line twice, we did not receive a return call from their office. Nevertheless, it is anticipated that the hospital will submit a claim to my insurance provider for services that were not rendered. My daughter's condition has not improved since our visit to the hospital. Furthermore, the emergency room physician consulted his personal device and requested permission to photograph the injury for research purposes. This level of care is concerning, as I could have independently sought information and a potential diagnosis, for example, through an AI-powered conversational agent, which proved to be more comprehensive and empathetic in its response. For future eye-related concerns, I recommend considering Jackson.

I rarely go to see a Doctor unless absolutely necessary…read more MACT was recommended by another Doctors office I have used. While I live in Jackson, I had to go to the San Andreas office as Jackson was full. (30-40 minute drive) What a Gift! I see a Nurse Practitioner and a Counselor. Every visit has been phenomenal as they take the time to know you and never make you feel rushed or timed. I have not felt this comfortable with any sort of medical professional in my life. I feel I am getting the best of medical advice. I am extremely grateful for all of the staff at the San Andreas, Ca location. Thank you Your Loyal Patient

My complaint is re the new pharmacist at the Sonora MACT Pharmacy. I had been getting my meds from…read morethat pharmacy for many years and had been very pleased with the staff and level of service. Enter the new pharmacist last spring and that all changed. First, the wonderful staff who had been there for years fled when this new guy was hired. Why did they all leave? There has been a continual turnover in staff since he was hired. What is going on there that is causing this massive turnover in staff? I've had six surgical procedures on my spine over the years that has left me having to endure significant constant pain. My pain level is somewhat mitigated thru the use of medications. When I went to pick up my meds the pharmacist rolled his eyes and made an insulting derogatory comment regarding my medication usage. No one should have to be subjected to that kind of smug, judgmental, verbally abusive and insensitive treatment. It was evident that this pharmacist has some sort of disorder where he feels it's acceptable to insult the customers. I immediately switched to another pharmacy. Hopefully other customers have not had to endure this sort of insulting behavior from that guy. He is a stain on the entire MACT Healthcare Board. There is a chronic shortage of licensed pharmacists in this state, so I'm sure the MACT superiors will overlook a lot of abusive behavior before they do anything to rectify the matter.

used to work here a few years ago. The staff was very friendly towards each other and their…read morepatients. None of the horror stories you hear about in nursing homes. Place was always clean and smelled clean also.

I will be generous and give 1 star even though i think they deserve 0…read more Had taken a fall, knocked out. Friend called 911 and because of possible head trauma was taken to Mark Twain St Joseph's Hospital rather than Sutter Amador where family/friends all wanted me to be taken. The ER wasn't busy. Put in a room and left. Had two friends in the waiting room who had been with me when I fell and blanked out for a long time and could have helped them better understand the situation. They ignored both of them! ER were so uncaring. Only had on a flannel gown so I was cold. Then after doing tests they sent me home by putting me in the ER waiting room, cold and a family member an hour away, coming to get me. Now I see why they have such a bad reputation with people who value top medical care! Maybe folks who have a doctor who is at the hospital get better care? I have no idea. Thank God for Sutter Amador where I then went to and was treated for the ramifications from my fall.

Dr. Patterson has been my Doctor for over 4 years. Great attention to your health and care…read more Recently I fractured my wrist. Texted Dr. Patterson and he responded in less than 5 minutes. I told him I had slipped and hurt my wrist. He set up X-ray to be done immediately for me. Went straight to hospital and had X-ray done. Dr. Patterson reviewed my X-ray and let me know I had fractured my wrist. He set up an appointment for me the next day with an Orthopedic Doctor. Went to appointment and they had surgery scheduled for me the next day. I am so thankful for the excellent treatment I received. Dr Patterson also called me to see how my recovery was going. Thank you Dr Patterson

We just moved to this area a little over a year ago. My 34 year old daughter, had Patterson as her…read moreprimary physician at the MACT clinic in San Andreas because she has medi-cal. She has seen him twice. Once in Nov 19 and once in Jan 20. She recently had a baby in March of 19. She went to see him for severe back pain in November, and he fat shamed her. Did not order any xrays. He told her that she needs to lose weight. He even mentioned that she should watch the Bikini Body Workout. He was so unprofessional. He told her that he and his wife run two successful businesses and both work out, and if they can do it, that she doesn't have any excuse. She went again to see him in January of 2020 to help her with her back pain. Again with the fat shaming and doing absolutely nothing to figure out what the cause of the pain is. This last weekend, Feb 15, 2020, Saturday, she awoke with severe back pain again and vomiting. This time the pain was on her lower left side and radiating around to her back. I watched her baby so she could drive herself to the ER at Sutter in Jackson. She couldn't even stand upright when she arrived. The doctor there immediately ordered a CT scan. They also performed an ultrasound. They discovered that she had a 8.2cm tumor on her left ovary. That is 3.2 inches. They told me that she had an Ovarian Torsion and had to perform emergency surgery that day! After the surgery, I was told that this cyst had burst and she had internal bleeding. She had ligaments twisted around her ovary. She had surgery and had to have her left ovary and her fallopian tube removed. If this Dr. Patterson would have gotten past his condescending attiutde and had some compassion and behaved like a DOCTOR, he would have ordered TESTS to find the source of her pain. Instead of treating her like she was shopping for pain meds! What happened to the Hippocratic Oath of FIRST DO NO HARM? This doctor should never be allowed to treat patients. How did he even get his medical license? When I called his office this morning, the receptionist didn't even want to hear my complaint and referred me to "Administration". Oh sweetheart, I am going to talk to your Administration and I am ALSO reporting him to the AMA.

I found Tel and their practice a few months into my pregnancy when I decided to explore midwifery…read morecare and having a home birth. After interviewing several midwives, my husband and I knew almost immediately that Tel was the right fit for our family. Choosing Tel as my midwife was one of the best decisions I made during my pregnancy. The care I received throughout my pregnancy, birth, and postpartum journey was truly exceptional. From our very first meeting, Tel created an environment where I felt comfortable asking questions, voicing concerns, and exploring all of my options. They consistently provided thoughtful, evidence-based information and resources, helping both me and my husband feel informed and confident in our decisions. What sets Tel apart is the way they combine deep clinical knowledge with genuine warmth and compassion. Every interaction was met with professionalism, respect, and a level of care that made me feel truly seen and supported. Throughout my entire journey, I felt heard, empowered, and safe. Tel honored my choices, respected my body, and ensured I had informed consent every step of the way. Looking back on my birth experience, I feel so grateful that Tel was by my side. Their guidance, support, and trust in the birth process helped make one of the most important experiences of my life incredibly positive and empowering. I cannot recommend Tel highly enough. If you're looking for a midwife who is knowledgeable, compassionate, respectful, and deeply committed to providing outstanding care, look no further. Our family is so thankful for Tel, and when the time comes for baby #2, there is no question that we'll be back.

Pregnancy can be a difficult and stressful time but it makes all the difference when you're cared…read morefor by an incredible, knowledgable, intelligent, and caring midwife. Home birth is so natural but it is imperative that you have a trained guide to walk with you beginning to end. Look no further than Tel and Taproot Midwifery. I was adamant that I wanted a home birth but my husband was a bit skeptical due to lack of exposure, until we began our prenatal care with Tel. Tel made us both feel immediately at ease and fully trusting in them to provide the best care possible and when it came time to welcome our baby into the world, Tel was the best person to do that with. I always felt heard and my concerns were always taken seriously. I also learned so much about my baby's development along the way. My entire pregnancy journey was made better by Tel and the Taproot staff. If you are interested in a home birth then I can't recommend Taproot Midwifery enough.