I pretty much hated my stay at casa che, which I will from here on our refer to as "this hostel". I…read morebooked this on hotels.com/expedia and it looked great and had good reviews. I found it to be so unprofessional and strange I have to give it only one star. First of all I was supposed to pay $1904 mexican pesos for the room upon check-in. This hostel contacted me early and asked me to pay $106 USD. I didn't look back at my agreement and just trusted them. It turned out... if I had charged the room on my crefid card when I got there as per my agreement with hotels.com it would have only cost me about $93.34. When I brought this to their attention they promptly brought up our email correspondence reading to me where I agreed to pay the other price saying, "Well you agreed to it didn't you?" - Very dishonest. Very disappointing. SHAME! Then they were ignoring calls from hotels.com THREE TIMES! When they called on my behalf to resolve the issue. Finally I just sent a bunch of documents to my credit card... I had paid through paypal and they agreed with me and credited my card $12.55. This HOSTEL is somewhat close to the ADO bus station. EXCEPT! EXCEPT! The hostel has no signage. They are too cool for a sign. They are too cool even to put their address number on their building. They are too cool even for their customers. Then they will say... we are in a residential neighborhood and we are not allowed to have a sign! But the business next door has a sign! Can you not even have an address #?? Come on! When I book at a place I kind of expect to be staying in the place. But no! They led me down the street and turned onto another street and into some other random apartments building with no signage! No explanation as to whether it is owned by the hostel or who lives there. The front door is supposed to remain locked to provide some "security" but it was always propped open. Besides... who even stays or lives there in the first place - no explanation! For sure people talking loudly very late at night. The room has no quilt. Just a sheet. Just a sheet underneath you and a thin sheet on top of you. For me this was unacceptable. NOW! I admit I have no idea whether this is a regional thing... but I have stayed at other hotels in mexico and they all had quilts. I could not sleep very well because of this issue. I didn't have any phone service but I did march over to the main building on the other street and they did give me a small "throw"-sized blanket. I didn't really sleep for two nights. I was too cold and didn't feel secure! Because the back patio door DID NOT LOCK. So were in a completely different building in a room that did not lock. We always wondered if our stuff would be there when we got back. Worst worst worst hostel because of the awful staff and management. OK by the way it is very very clean. Breakfast is self-serve with limited eating space. Staff is super snobby and refuses to be helpful in person or on the phone. Also no TV but no biggie on that. If you are young and don't know better you might enjoy this place because it is cool looking. Don't attempt to go to this hostel if you are over 30 Shame!

The only restaurant in my years of visits to Playa Del Carmen that truly in every way deserves 5…read morestars. The dishes are authentic to Italy, and in my own personal experiences traveling there, better than most restaurants you can afford let alone find, in Italy. Multiple attendants serve you - we didn't have a moment without hydration or service. They were very attentive and very professional. Also, we had a great table in the back, for our group of 9. Before I end this review I have to give my extreme props to this place- for getting Italian food right!! Every dish I took a bite of, I wanted to cry. This is how it's meant to be- Italian food AND eating out at a restaurant. The espresso at the end - made me cry. So perfect.

Dined here for dinner and the service was good. There's a complimentary bread set while waiting for…read moreyour food. I ordered a half pasta with grilled chicken on the side since I'm not that hungry. It was really good and tasty. We also ordered pepperoni pizza & squid for sharing which were equally enjoyable. My husband had a spicy pasta which he really liked. At the end of dinner, they offered us free lemoncello (they have 2 different flavors to choose from).

Beautiful outside dining, great coffee, delicious! It has such a great atmosphere. French toast,…read morequiche, and croissant sandwiches stood out as highlights for me. They do have mimosas after 10am. Service is good, but this is not a quick bite place. Getting the check always seemed to be a surprisingly long portion of our visit.

January 25/2026: Breakfast with the 5th Wheel Travelers. This place was absolutely jammed for a…read moreSunday morning, of course. I had a very tasty breakfast. Service was a bit slow due to volume of people. Croissants were delicious. I'd recommend this spot but go off hours.

If you love pizza and you're in Tulum, this is the spot. Full stop…read more Boccanera is wild in the best way. A laid back wood fired pizza spot with a super cool, relaxed ambience and the friendliest energy. We ordered the pepperoni pizza and honestly I've never had anything like it. It's insanely good. Pair it with their habanero sauce and jalapeños and it is literally fire. Perfectly cooked, bold flavor, unforgettable. We also ordered the Caprese with apples, almonds, and beets and wow. Such a fresh and different take on a salad. Every ingredient tasted so clean and vibrant. My tummy was genuinely happy after this meal, which says a lot. It's not far from where we're staying near Azulik, which made it even better. The vibe is effortless, chill, and welcoming. Bonus points for the two local cats, who are absolutely adorable and add so much charm to the place. The staff is super friendly and welcoming, and the menu has so many choices that there is truly something for everyone. If pizza is your love language and you're anywhere near Tulum, Boccanera is a must visit.

Arrived here around 800p on a Friday night and apparently everyone had the same idea. It is a very…read moresmall restaurant with limited tables for larger parties (they had two small cafe style pushed together for a 7 top when we were there). We put our name on a list, but no phone number was given so really it's a wait for a table or come back type of situation. We ended up leaving and coming back 40 mins later and were sat quickly outside. The pizzas are OUTSTANDING! I think the reviews all say that and it's the truth. The crust is Neapolitan style thinner crust but the flavor is just spot on! The toppings and sauce are well balanced. The roasted chicken was a great addition to the vegetarian. If they made cheese sticks with a marinara sauce with that crust it would be a HUGE seller! The green salad was pretty standard and not much that was memorable or forgettable, just good and as expected. Unfortunately, the bruschetta was a huge let down -- we literally received halved cherry tomatoes on a piece of bread. They served it with olive oil to drizzle, but that did not even come close to what we expected. There are a few cats that roam the outside patio, but they don't bother you much. The staff was welcoming and we had good conversation with the server even for it being 20 mins before they closed.

Solid pizza in a tropical town. Fresh ingredients. Super hot oven delivers really good pizzas…read more Wines were a nice surprise, too. Friendly people make this a great option for pizza in Tulum.

This is a nice little family owned pizzeria that we found while searching for food late one night…read moreduring our stay in Tulum. There are many many options to choose from and the pizza was served quickly, right out of the oven, super hot! Our server was really nice and easy to talk to as he understood basic English. Patio seating was decent and felt especially nice and cool at night.