I am writing to express my disappointment regarding an experience I recently had during Wednesday…read moreadult skate night. I have been coming to this skating rink since I was a child and have consistently attended adult skate night for over a year, which is why this experience was especially upsetting to me. The first issue occurred at the snack counter around 11:49 PM. I politely asked for a cup of ice water and was told the stand was closed, even though the posted closing time was 12:00 AM. Less than five minutes later, I witnessed another customer being helped at the same counter. When I calmly asked why I had been denied service while another customer was assisted, I felt the response I received was dismissive and unprofessional. The second incident occurred on May 6th and involved my skate stoppers. One of my stoppers accidentally fell off before I could fully attach it, and I was trying to figure out a solution while also asking staff whether anyone had found the missing piece. I explained the situation respectfully and made it clear that I was not intentionally breaking the rules. However, I felt I was spoken to sarcastically and treated unfairly by a manager during the interaction. When I attempted to remove myself from the situation and seek help from another employee, I felt further confronted rather than assisted. The interaction escalated unnecessarily, and I was ultimately asked to leave and denied a refund despite trying to calmly explain my situation. I completely understand the importance of enforcing rules and maintaining safety. However, I believe all customers should be treated with fairness, professionalism, and respect. As a long-time customer who regularly supports adult skate night, I left feeling embarrassed, disrespected, and disappointed by how the situation was handled. I hope this feedback is taken seriously and used as an opportunity to improve customer service experiences moving forward -De'Aira

We came for a bday party where we spent on roller skating but there's a huge gaming/play area as…read morewell. Because skating was included in the party, I don't know the pricing. However, the skating aids (the little rolling walker-type creations) were $7 a piece to rent for the evening. The women's bathroom was very clean. Interestingly, the sinks, mirrors, and hand dryers are outside of the restrooms. Inside is only the stalls. This creates a nice flow of traffic and avoids any traffic jams inside the restrooms. That said, all the preteens and teenagers had to do their primping outside the restrooms and fully visible to everyone inside the skating area. While the party included pizza and drinks, many of us bought food items from the concessions area before the food came out. The food was a bit slow coming out but everything was good and the fries were top notch! I'd definitely come back just for the arcade or just for skating. It seems that doing both would be a much larger time commitment, and enough to fill a major block in the day if you wanted.

I got married 09/14/2024 in Mt Airy Park and afterwards we had our reception at the Enclave Event…read moreCenter. Staff is awesome as well as the owner. Food was great. Decorations beautiful. Price to hold the reception there wasn't all over the top. Cassandra our host was very helpful and Chanel took care of us. Would definitely recommend using them for any kind of event. Shelly Fuller-Hill

This the is the best event center in the city of Cincinnati. Great customer service, great host,…read moregreat food, and great pricing. We will be back

Our experience with Party Pleasers was a bit of a journey, but ultimately, they delivered where it…read moremattered most. To be completely honest, we had a rough start. I initially worked with Jeff Heidelberg, and unfortunately, communication was very frustrating. Multiple calls and emails went unanswered, and with the wedding getting closer--about a month out--it definitely added unnecessary stress. Thankfully, everything turned around at the right time. During a meeting at Manor House, I found out Party Pleasers was onsite and had the opportunity to connect with Tasha. She was wonderful from the moment we spoke--responsive, professional, and genuinely invested in understanding our vision. She followed through on everything she said she would do and took the time to meet with me to ensure we were aligned. The results reflected that care. The atrium looked exactly like the vision we had provided--it was beautifully executed. The head table was also done very nicely and fit the overall look perfectly. While I don't believe the uplighting was fully in place as expected, what was done still looked good and added to the ambiance. The photo settee wasn't quite what we originally envisioned, but it still worked well in the space. The large repurposed floral pieces from Robin Wood Flowers really helped bring that area together and created a beautiful effect. Overall, while the beginning was stressful, Tasha truly turned the experience around and made sure the final outcome was something we could be happy with.

Don't hesitate! Book PartyPleasers now! We didn't realize how integral a DJ would be for the…read moresuccess of our day, and in retrospect we are so glad we went with PartyPleasers! They were by far the most professional and personable in the initial meetings, and although they were a little pricier than we were hoping to spend it ended up being worth every penny. Once signing the contract we were immediately given access to an app called Vibo which was our one stop planning shop! In the app we answered somewhere around 100 questions about our wedding day. I know it sounds excessive, but it really helped us in our planning to think about things that wouldn't have come up naturally and also ensured we could give a complete and total picture of the day to our DJ. We were also able to input song choices for all the special moments in the app, as well as share a link to enable guests to add their requests which was fun! We were assigned Alex Eveslage as our DJ and he was AMAZING! We met about a week prior to the wedding and discussed the details from A to Z including timeline and outline for the night. Alex ensured that the whole evening flowed smoothly and perfectly matched the vibe of our crowd. Our dance floor was packed the entire time open dancing was going on and our guests couldn't stop raving about how much fun our wedding was! Alex continued to check in with us throughout the night to ensure everything was going well, and he even indulged a ridiculous special request from me. Can't recommend PartyPleasers enough - make sure to ask for Alex when you book!

We used Cool Critters Outreach for my daughter's seventh birthday party, and they were fantastic…read more Brian was absolutely amazing engaging, knowledgeable, and wonderful with both the kids and the animals. His daughter was equally kind, personable, and great at meeting the kids at their level. I highly recommend them for your next birthday party or event.

Cool Critters Outreach/ Brian is amazing. I called Brian to possibly use the snakes in my daughters…read moresenior photos. Wow was it an amazing experience! Brian not only brought different kinds of snakes but he also was very helpful in the location that we picked for the photos. This man knew everything and it totally helped us. Brian was so nice and kind and you can tell he loves what he does for a living. It was such an amazing experience working with Brian and he gave my daughter a great memory that she will never forget. Thank you once again for everything you did for us to get some amazing senior photos.

The name has one thing right: they can definitely make an event loud…read more Loud & Clear supplies electrical and audio setup for large events, one being Taste of Cincinnati which I attended last weekend. Most of my time was spent at a booth near the Metromix Stage, which was located in P&G Pavilion. Several things happened that made me question the professionalism of this company: - During the initial set up of microphones, the crew did not mute the audio to disconnect XLR cables which resulted in loud popping, screeching, "nails on a chalkboard" sound blaring out into the festival. - Eight speakers were used for a small stage, which was about four too many for the space. The pavilion, which had tables and seating for festival-goers to eat, attracted only a handful of people due to the intensity of the music. - The audio engineers did not take into account that since the P&G building is directly behind the stage, the music would reverb causing it to sound louder than normal. - The music was so loud, vendors near the Metromix Stage were having to yell at their customers. Requests to the audio engineers to turn down the volume went ignored. Having experience setting up A/V for live performances, I was quite surprised at the rookie mistakes Loud & Clear made during Taste of Cincinnati.

All I have to say is WOW and not in a good way. Let's just say I work at a Fortune 500…read moremultinational conglomerate in need of visual/lighting assistance for an upcoming event. Within less of a minute of being on the phone with them they made it LOUD & CLEAR that they were, and I quote, "Not interested." Well this cash cow is no longer interested in business with you anyway.

Gia's Balloon Buddies are an absolute joy to have at an event! Gia set the bar high for balloon…read moreartists in Cincinnati. Her camaraderie with the kids was so fun, she arrived early and had everything set up on time, she was easily accessible via email + phone, and overall was super professional. Our daughter was extra delighted by the fun gift she received from Gia, what a sweet touch! Every single kid loved their balloon animals which were so impressive like fish on fishing poles, unicorns, monkeys in trees, turtle bracelets, and more. Color choices were plentiful. 5 stars all around, go book Gia's Balloon Buddies for face paint, balloon animals, and/or character appearances.

From the owner: At Gia's Balloon Buddies LLC, we are dedicated to creating a safe and inclusive space where…read morechildren can explore the wonders of imagination, feel valued, and experience genuine joy. Through our magical entertainment services, we strive to foster a sense of love, acceptance, and excitement, ensuring every interaction becomes a memorable moment for all.