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    Encore Cleaning & Restoration

    5.0 (1 review)
    Open 7:00 am - 6:00 pm

    Services - Encore Cleaning & Restoration

    Carpet cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    1 More Service

    Commercial standard cleaning

    Encore Cleaning & Restoration Photos

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    HomePlus Cleaning - Having fun trying to take a company photo!

    HomePlus Cleaning

    (51 reviews)

    Kathleen always makes sure that the bathrooms are clean, rooms and windows are dusted. She mops…read moreand vacuums with a smile asks for feedback and is a warm and caring person. What more could you ask for?

    After our $600+ deep clean for our tiny house- they didn't clean our tub, our bathroom floor, most…read moreof the floors in our home, or pretty much anything (except for the fridge- the fridge was clean and organized) We called, showed them the photos and they wanted to come and reclean. This was fine with me until the customer service person started asking accusatory questions of why we weren't home when they came in the first place- as if that's standard when a cleaning service comes to manage their work. I have 2 babies and it quite literally wouldn't be possible for them to clean around my 1 year old causing chaos and my 4 month old. After being told for them to come back and reclean I would need to be home to supervise the cleaners (along with somehow wrangling 2 very young children) I was so stressed I told them not to come. They told me because it was on the schedule they would be coming anyway, against my wishes. Having to tell a company they are not welcome on your property and begging them to not show up unwelcome is a very odd experience. The entire experience was bizarre and frustrating. They've offered a partial refund, and to hire a competitor to do the job. The catch is, no competitor charges nearly as much for this service for such a small home. So they would still walk away with hundreds of dollars in profit for the time and energy of ours they wasted. When you pay this much you want a luxury service and at least average customer service and it's not what you get. Edit: Per the inaccurate response- I've added an additional screenshot after we said don't come. They said to me on the phone "why wasn't your husband there he said he was going to be there. If no one was there who let them in?" They then did request that I be home for the reclean- so not sure why the lying is necessary. They don't get a gold star for how long they were here when they didn't clean our one and only bathroom, the floors, most of the kitchen or many of the surfaces. God only knows what they were doing for all that time.

    Encore Cleaning & Restoration - officecleaning - Updated July 2026

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