I'd give this shithole 0 stars if I could. Do not send your loved ones here. My dad stayed for…read moremonths and eventually passed away here. When I tried to move him out after a couple of months, the staff was of absolutely no help at all, and would not release him. When I tried to move my mom in with him, the administration did not inform the staff that she would be staying. Drop off day was a nightmare that no one should have to go through. This place is horrible! Taken from their website: This facility does not currently meet the minimum staffing ratios required by law. Updates will be made quarterly on this website.

My mother was in the Terrace Nursing Home from 2/13/23 until 3/30/23 when she passed away at VISTA…read moreHospital. Amy Wallace (Site Administrator) and Patina Collins (Business Manger) along with their caring staff of nurses took excellent care of my mother at the end of her life. They were empathetic, sympathetic, kind, compassionate, the Terrace staff were excellent communicators and were attentive to my mom's medical needs. I recommend the Terrace to others seeking a nursing home in Lake County, IL. Regards, LBR

Oak Hill is a very lovely place, My mom has been calling it home for at least a couple years…read more I am a regular visitor, mostly everyone knows me and I love to stop and to chat with the residents and staff. There is a lot they offer to everyone, there's daily programs, bus trips on Tuesday and Thursday, special entertainment, students who come weekly to interact with everyone. Participation is encouraged, but not required, everyone is different, after all. I encourage my mom to participate and they usually have someone come and escort her to activities. Mom has had her medicine well managed, and I felt that wellness staff has been attentive to my mom's needs for care as they come up: from monitoring her heart to helping her brush her teeth and cleaning her room. I've worked with the Financial side of things, discussing what's next when mom transitioned from private pay to Medicaid and adding their dental coverage, and new medical plan. I love that everyone can have their pets, my mom has her kitty salsa, everyone is welcome and everyone is celebrated for what they can do. I've been impressed with their transitioning throughout the Covid pandemic, keeping the residents safe and Covid free. This has been so very difficult! Maybe things aren't always perfect, we are but human. I see that the team at Oakhill from the Kitchen, Leas, Wellness Center, Housekeeping, front desk and everyone in management, work hard and care for everyone. I feel like they make a special effort to give the residents a good experience every day. I'm there so frequently, people are always telling me stories about my mom. There has been some management changes due to retirement, and I think once everyone's adjusted it will be wonderful to see the new ideas from everyone. Oak Hill has a bright spirit about it, I definitely recommend it. check out their facebook page to see the many events that they have. Their focus is the residents. The residents also have a resident's council that gives ideas and opinions of what they'd like to provide input into. I am glad my mom lives here. I highly recommend checking them out!

My Mom stayed here for 6 months. We found the management team rude, slow to respond, disorganized,…read moreout of touch with the resident needs, lacks experience and compassion, and were extremely difficult to work with. The nursing staff denied receiving emails that it was proven they had received, resulting in delays in care. They regularly had issues with managing medicines, and when we attempted to engage them, it took several days to respond to inquiries. The finance team refused to acknowledge their error, and then treated us rudely like we were at fault, and showed absolutely no compassion during any interactions. The general manager was rarely in the building, and failed to engage with us when we had issues with the management team. From a facility perspective, the 1st floor hallway always smelled like urine, and there were several weeks where temperatures in the resident rooms were under 60 degrees and they refused to turn on the heat or provide space heaters, blaming it on the costs. If there was any bright spot during her 6-month stay, it was the housekeeping, receptionist, and dining room teams - at least they were friendly.

I tried to become a new patient, They canceled my first…read moreappointment without telling. I then tried to call a few times to get things figured out and each time the office staff would put me on hold, it became so annoying to get answers or contact them that I just quit attempting, then got a call back and set an appointment, they never got back to me about insurance, so I didn't go I figured I'm not going to something I have no details about. They I received a call , the office lady told me that I should've called, which she's right but I got no help from you guys so not giving help by calling and letting you know I wouldn't be there. Bad overall experience

Very bad experience with reception. Called to get information about a DOT physical for medical…read morecard. First the lady told me the office only takes current patients for DOT tests. Then she asked all my personal information to look me up in the database only to confirm I am not a current patient. She stated the office cant do the DOT because Im not a current patient, When I questioned her she put me on a long hold only to come back and confirm that obviously the office does take new patients. Then I asked the price, and she replied.. it depends it could be 100 or up to 130. When I replied "Mam, you sound like you don't know what you're talking about", and gave her the reasons why.. she says oh yeah and hung up the phone

I came into office 10 minutes before closing today. The nurse and doctor could not have been…read morekinder and got me the medical attention I needed. Dr. Rachel Rubin was very compassionate in an upsetting situation for me. I cannot thank her enough. I would highly recommend this urgent care.

My husband went to see Dr. Mass for a work comp follow up. He made my husband and myself feel like…read morehe was actually listening and cared about what was going on. He sat right in front of my husband and talked to him and listened. We never felt rushed and all of our concerns were addressed. Will definitely be back if anything comes up. Dr. Mass is one of a kind it's very hard to find compassionate doctors like him these days. 5 stars !!!!!!

My mom was admitted there after having a heart surgery which left her with some complications of…read moremovement. The care of this facility sucks. My mom was left unattended everyday for hours she was never changed On time causing her diaper rash. She died on Monday and we haven't gotten the death certificate signed by the Doctor that works there. In which by law is required to be signed in 48 hours. Don't recommend this place to anyone.

My father was at Zahav Healthcare for in patient hospice. The staff were so caring and kind. Though…read morehe was only there for a few days before his passing, the nurses made sure he was always comfortable. I especially want to mention his Nurse Neena who cared for my Dad. She also provided comfort to my Mom which we appreciated so much. We highly recommend Zahav.

Avoid this place like the plague!!! Nothing but disrespect and major attitude from receptionist and…read moreother staff! My daughter was lied to when she went there to get an x-ray. The receptionist had no proof. My daughter provided proof verbally stating that she was on a phone call with her mother when they scheduled appointment and no one told them to be there at 9:45 AM for a 10 AM appointment I was email confirmed of her 10 AM appointment. Nothing in that email State 9:45 AM whatsoever. And you have the audacity to have an attitude with my daughter when you could provide no proof that you stayed at 9:45 AM when there was two character witnesses in an email stating 10AM LIKE I STATED ON YOUR FACEBOOK PAGE, I WILL SHARE THIS ON EVERY SOCIAL MEDIA NETWORK AND PLATFORM MY PASSWORD WE CAN TO MAKE SURE PEOPLE DON'T GET DISRESPECTED AND I HAVE TO PUT UP AN ATTITUDE WHEN THEY'RE TRYING TO COME FOR SERVICE

This is Anil aggarwal I know no one like to go these kind of…read moreplaces. Everyone like to stay away and keep healty so no need to get there service. But sometime no choice if you or your friend, sibling need these kind of tests I will recmand Libertyville Image centre. Very economical Friendly Staff Very clean place Knowledgeable staff Thanks

I have been a patient of Greenleaf Medical for approx. 35 yrs. I have been under Dr. Puthenveetil's…read morecare for several years now as is most of my family! The care is exceptional, starting at the front desk, where Dee and the reception staff greet you with a smile, and answer all your questions., The medical/clinical staff are patient ,thorough, and kind. Dr. Puthenveetil always takes the time to get to know his patients, and truly cares about them. My family and I would like to thank Greenleaf Medical and all our healthcare heroes for all you do!

I have been a patient of Dr Puthenveetil for over years now and hope to be for many more years. Dr…read moreis a great listener, and I feel we work together as a team to keep me healthy. Never had a problem here.

Kind, knowledgeable staff, friendly office environment,lead by Christian Chebny. I highly recommend…read moreChristian and the entire professional team at Chebny Sports Medicine.

Thanks to Dan and Kendall, on most days, I'm pain free! If I garden or overdo it at the gym, I know…read morewhat to do to help myself. I walked into this office in a lot of pain, but was discharged feeling completely different! The therapists devoted their time to ME! I didn't feel like I was left to finish off the PT session on my own. I also loved the app that I downloaded that had my personal at home exercise routine that helped me achieve my goals sooner. I highly recommend Chebny for PT needs. Once you go here, you'll realize that the care you receive is superior to many of the other chain PT clinics.