I made an appointment here after my GP suggested I see an endocrinologist for some weight issues…read more I'm in good shape, I exercise 4+ days a week, but was having an issue so I started reading reviews and getting references. My research and the fact that Dr. Stein's office is about 2 miles from my house led me to make an appointment. First, the first available appointment was over four weeks out. I understand busy, but the latest appointment in the day was around 3pm, and the office was not even open 5 days a week - only 3-4 depending on the week. So I made the appointment. They sent me a giant packet of paperwork to fill out, which I never got around to opening because of my busy court schedule. Next comes a client with an emergency on a Friday - I had to drive out of town to stop a foreclosure sale. The 30 hour work-weekend caused me to completely space my appointment. Monday rolls around (the day of the afternoon appointment), and at about noon my phone rings...it is the office manager, calling to get my insurance information. I informed her that I had a client with an emergency, that I had to run out of town, and that I would have to speak with her another day (I was just out for a quick court recess). Even after speaking with her, I didn't remember that I had an appointment. The next thing i heard about it was a bill in the mail on Wednesday, barely two days later! The office wanted $75 for my missed appointment. Really upset, I called the office (obviously closed, normal business hours do not apply) and left a message stating that I didn't even realize I had missed the appointment, that it had been an emergency, and that I didn't appreciate the bill. Instead of a call back, I received a copy of their cancellation policy (that I hadn't signed or been informed of) with writing on it that said "called to confirm, no answering machine" (not true, as previously stated she actually SPOKE with me that day! Also, I have had that # for over 10 years, so please!) and "sorry, you still owe the money!" Of course I called. Of course I was really unhappy at this point. When I calmly informed the office manager that I hadn't signed any agreement or been informed of any cancellation policy, she threatened to take me to court over $75. I ended that conversation stating I was not going to pay it, and to please stop sending me bills. Days pass, and I get another phone call. It is the office calling to tell me that if I make another appointment and keep it, they will waive the $75. After threatening to take me to court??!! No thanks, I would rather not do business with you. I asked the office manager to have Dr. Stein directly, as at this point we had a serious issue and I wanted to speak with the Doctor and business owner directly. The office manager stated she would set up a time when we could talk. I never received another phone call, but started receiving "balance due" letters threatening to take me to collections about every 2 weeks. It finally took me sending what was basically a cease and desist letter to make them stop. I can't speak to Dr. Stein's medical ability or skill, but his office is not at all run in a professional manner.

Don't go to this office. First of all, it smells terrible and the staff isn't friendly. He also…read morecame off super sexist when he spoke to his receptionist. He basically told her not to speak when she responded to something I said. I felt humiliated for her. And trust me, she's not in any way helpful or friendly, but shame on him for telling her not to say anything and shame on her for letting him do that. She actually apologized. Also, it's super odd to me that they asked for CC information in order to make an appointment. I've never had an office ask for that before. What's also odd is that they didn't even ask for anything to confirm that I was the credit card holder.

from the beginning the process to be seen by "Dr " Weisler was nearly impossible it took almost 8…read moreweeks for them to even schedule my appointment due to their unnecessary demands for documents. As someone who has moved around alot, seen many different endos, and has had hashimotos/thyroiditis longer than not I can confidently tell you to not waste your time. When I was finally able to schedule they booked me for 8 months out. As someone with thyroid nodules this should have been the first red flag. Secondly the bloodwork required prior to the appointment was a simple TSH any educated Endo knows that a TSH on someone who is medicated isn't going to tell you crap! After the long awaited appointment to be seen I make the trek, over an hour drive by the way, and was told they never verified my insurance. For some ungodly reason this took registration 30 minutes to complete and by the time they were done I was told that weisler would not see me and I needed to reschedule- regardless of her opening in 30 minutes and regardless that it was her staff that screwed up , and that I waited 8 months for this appointment, and that my labs were clearly off and I needed to be seen. I could go on and on. I would never trust her with my care and urge everyone to stay away! So careless!

Dr Weisler is awesome! My first visit with her and I'm desperately in need of a good doctor to…read morefigure out the issues I've been experiencing (diabetes 2, Hashimoto's, high blood pressure, anxiety, hypothyroidism). The dr was patient, asked a lot of good questions to help build an understanding of what's going on and what I should do to ultimately feel better. I am so thankful for the referral to see her and I'm looking forward to working with the doctor to get to the bottom of my issues. Clean office, nice staff. Feeling grateful.

I have been seeing Dr Mach for over a year now. His staff is courteous and friendly. The facility…read moreis clean. And Dr Mach himself is friendly and professional. He has always gone over all my lab work with me and explained what all the numbers mean. He has given me multiple treatment options and discussed in detail with me so that I may choose the best option I feel comfortable with. His facility was able to do my bloodwork and ultrasound all on the same day, which is awesome. Parking was simple. Overall a great experience. I am truly happy with him and his staff!

My mother and I are both patients of Dr. Mach, and we truly appreciate the care he provides. He is…read moreknowledgeable, compassionate, and always takes the time to listen to our concerns. We have complete confidence in him as our endocrinologist. Unfortunately, our experiences with the office manager, Debbie, have been very disappointing. She has consistently been dismissive, disrespectful, and lacking compassion when communicating with us. One example involved my mother's care. When Dr. Mach recommended that she switch to a new insulin pump, Debbie told my mother not to do it, which was confusing and seemed to contradict the doctor's recommendation. In my own case, I requested that the office submit a new insurance authorization. Debbie repeatedly told me it would be denied and refused to process it. I explained that, even if it were denied, I needed the denial so I could file an appeal with my insurance company. Despite that, she still refused. I eventually contacted my medical plan myself, worked through the process, and was able to get the authorization approved without the office's help. Managing a chronic medical condition is stressful enough, and patients should be treated with respect and compassion. My interactions with Debbie have consistently left me feeling frustrated and anxious. The contrast between the excellent care provided by Dr. Mach and the experience with the office staff is significant. We truly value Dr. Mach and would like to continue receiving our care from him. However, the ongoing issues with the office management have made us consider finding another endocrinologist. I hope this feedback is taken seriously so future patients have an experience that reflects the quality of care Dr. Mach provides.

Read one (required) star as entered into the severely negative rating!…read moreTerrible early experience! Operator left a message to reschedule an appointment I had not been informed of. Upon returning the call the phone directs me to reschedule with an operator. The cycle leads to a message informing me that the operator "is busy" and to leave a message; short delay leading to a message stating "that mailbox is full. You cannot leave a message." Medical customer service, in general, is in the sewer. This is a penultimate example of the dregs of the lowest of the low! Very bad customer service!

I tried to make an initial appointment with Dr. Oliver Ong, but after calling his office several…read moretimes a day for over a week, I still haven't reached anyone. I managed to leave one voicemail early on, but no one returned my call. Since then, I haven't even been able to leave another message because their mailbox is always full. I am done with this office. As a senior with several doctors, I have never experienced anything like this. It is a major red flag if I can't contact a doctor when I need to. An office that is impossible to reach and doesn't return messages deserves zero stars.

I'm writing this review in hopes of helping others make an informed decision and potentially save a…read morelot of money and frustration. In short: this program did not work for me, despite a full year of commitment and trust in the process. I'm a very active man in my 30s, and I was looking for a safe and effective boost--something in the realm of TRT-like results without going the traditional route. Unfortunately, Vitality RX did not deliver. 1. Misleading Progress & Poor Communication After six months, I was told my testosterone levels had improved based on their internal testing. However, I felt no noticeable difference--no changes in energy, recovery, strength, or mood. When I voiced my concerns, I was met with generic reassurances to "stay the course." The follow-up calls were short, rushed, and didn't leave any room for meaningful discussion. After a year, I saw an independent physician and discovered that my actual hormone levels didn't reflect the improvements I had been told about. 2. Repeated Errors & Lack of Accountability Throughout the year, I dealt with multiple shipping and prescription errors. For the price I was paying, I expected professionalism and consistency. Instead, I often received the wrong items, and the company would simply blame the pharmacy. That's unacceptable--Vitality RX is who I was paying, and I expected them to take responsibility. 3. Lack of Real-World Results Before signing up, I noticed something odd: there were no authentic user reviews or transformation videos on YouTube, TikTok, or anywhere else. That should have been a red flag. Now I understand why. In my opinion, this program is marketed as a convenient alternative to TRT, but based on my experience, it simply does not deliver results. If I could go back, I wouldn't have signed up. I hope this helps someone else make a more informed choice.

I met Chas through my men's group and was interested in trying out Vitality Rx to boost my T…read morelevels. I was especially intrigued because their service does NOT require injections. Reviews are one thing, but cold hard data doesn't lie. My 2-month follow up bloodwork showed my Total T level increased from 358 to 966 (+270%) and my Free T level increased from 8.0 to 22.1 (+276%) What's even more amazing is that, if you're in the LA area, they actually dispatch a nurse to you to draw your blood. I live in SF, but I was able to have my blood drawn at a hotel and at my friend's house. Talk about convenient!

I now have updates: 1. Even though Adventist reached out to…read moreme in the comments here and I followed up by writing to them- they never followed up with me. So thanks a bunch there Adventist. 2. I did file a grievance with Health Net. As soon as Health Net contacted the practice, just like magic, my phone started ringing and NOW I was getting follow up phone calls from the office staff. 3. Magically refills of my medications were sent to CVS- shocker. 4. These people straight up LIED to Health Net saying they did contact me about their new policy and that I needed to come in person to see the doctor to refill my medications, THIS IS FALSE. I called and left multiple messages and wrote on the online portal, and not until I actually contacted my insurance did this office do anything. I have dates and timestamps.. this office is not getting one over me. I have my proof. So honestly, spare yourselves from Adventist and this medical group. They can lie all they want, but I work in compliance and mental health care and this is complete FRAUD!

Edit: Adventist Health always replies to negative reviews with a generic response asking you to…read moreemail them and when you do, no one reaches back out. They're just trying to act like they care to save face. Had an incredibly frustrating experience with Dr Dastas office. They're so hard to get a hold of and after two weeks of waiting and attempting to contact them after my appointment I found out they ran the WRONG TEST. And when I told them it was wrong they insisted it wasn't and that it was "the same thing" as what I requested- I knew that was NOT the case but decided to verify by googling it and a SIMPLE GOOGLE SEARCH proved them WRONG! A complete waste of time and money! Impossible to get ahold of and incredibly incompetent staff. I'll definitely be disputing ANY charge they attempt with my insurance and will be reporting them to my insurance and whatever other entity I can because this is NOT acceptable! Honestly if they had just been more responsive early on I wouldn't be this riled up but since they kept me waiting for TWO WEEKS and I was unable to get ahold of them I'm so riled up. I'll be doing my research (something they're clearly unable to do) and reporting them to my insurance by filing a grievance and reporting them to whoever else I can. LISTEN TO THE BAD REVIEWS! I wish I did but I didn't and am now paying the price!! AVOID AT ALL COSTS! Oh and while I'm at it, the MA had LONG nails and wasn't wearing gloves which I'm pretty sure goes against CDC guidelines?! How gross! Such a risk to patient health! Moreover when I was in the office undressed for my test and on the bed the Dr had ZERO regard for my privacy and just opened the door wide open without any respect to me as a patient and in a vulnerable position. I was shocked by that as other doctors are always so careful when there's an undressed patient and they're opening and closing the door meanwhile Dr Dasta just opens it wide open as though it's no big deal even though there were people (including men) in the hallway! Was initially willing to overlook the long nails of the MA and this lack of respect by the DR but after the terrible experience with them I'm no longer willing to overlook this.

I can't get hold of them, the front desk lady keeps putting me on hold for 30min then simply hangs…read moreup, goes to lunch, and when she sees that I'm calling back she just clicks on me. you can't even leave a message because the mailbox is ful. So unprofessional This is how they lose patients, not that they care.

Unbelievable! Can't get a hold of them. The front desk lady puts me on hold for 30min and then…read moresimply hangs up and goes to lunch. When I call back she sees my number wont answer and you can't even leave a message because their mailbox is full. So unprofessional. This is how they lose patients, not that she cares.

He's always in rush, he doesn't like to spend time with his patients. And also he doesn't like to…read moreanswer my relevant question about my disease , he said I'm not here to answer your question!!!!I have alot of patients! He just spent less than 5 min and ran away!! If he cant answer my question as a doctor who can answer!!!

I was treated so bad by this Dr.'s office. I was seen by doctor in the Hospital. it took me two…read morethree months to get a follow up. The date of my appointment I was ill and need transportation. Once i made arraignments from a medical transport, they refused my appointment because i was late. Where is the humanity in this office? Some the oath was forgotten and dollar signs prevail. So sad . i will discuss with my primary doctor as well

I have been a patient of Dr. Hanna, an incredible doctor, for over 20 years. Dr. Daniel bought her…read morepractice and I scheduled a physical. Can I just say how unprofessional he was??? He was on his phone, using cuss words, and talking to me like Im his friend. He didn't once assess me and ordered bloodwork. If this is what our future doctors will be, we're all doomed!