It's been a while since I was here but I have continued to be unhappy with the service this place…read moreprovided. I took my laptop here because it was not fully charging. After picking it up they said it was the power supply cord and it just needed to be replaced. Ok, simple enough. And they changed me $50 to diagnose the problem. I was surprised at the time they were going to charge me $50 to tell me I needed a new power cord. I guess that was my fault for not understanding how the pricing worked. Anyway I paid and left and still had a laptop that wouldn't fully charge but at least I new what the problem was. I then purchased a new factory power supply which was around $80 from Dell. My laptop still doesn't charge fully so the power supply was not the problem and I am now out $130 because of incorrect information.

The service at the Timberlake location was as good as I could have asked for. My computer was…read moremissing some screws and one of the employees gladly helped me out. I highly recommend Computer Exchange because of they're great service and willingness to help.

this place is great. Tim greets you and listens to the problem. then he goes over it with you and…read moregives you an estimate. then its done in 2 days!!! at the best price. He fixed the screen in my sons computer and the plug in part in my daughters computer. all at a great price. i even went back in 3 times to check on things and he helped me at no charge go here, you will not be dissappointed.

Mike is quite knowledgeable and is extremely flexible with and easy to get into contact with. He…read moreis fast to respond/reply and is quite methodical and detailed in his work. I had a few issues with my computer not being able to turn on, among other problems. Mike was phenomenal in his communications, and his prices are top notch. He's honest, and you can tell he truly cares about his clients. I've never gone to a computer repair shop before Mike's, but while I'm in Lynchburg, I wouldn't go elsewhere. He's upfront, communicates well, is honest, and has fantastic prices and free diagnostics. 10/10

this guy fixed an asus laptop screen for me and I'm less than a week it blew off. He bought the…read morescreen which sat over sized after installation. Don't ever repair laptops just buy a new one.

I don't know what I would do without Top Notch Computers period. They just did a fantastic job on…read moremy home desktop computer, updating it to Windows 11. Wow, amazing , innovative, kind , highly efficient and best of all , reasonably priced. If you go anywhere else you are doing yourself a disservice. Top Notch Computers is the best and don't forget it---I highly recommend them for anything after all they gave me a Happy Thanksgiving 2025.

I was never able to connect with a live person to discuss my need, so your service was non-existent…read moreand I will have to go elsewhere.

They seem like nice folks, but when my projector came back noisier than when I left it with them, I…read morecalled and left messages because they seldom seem to be available. After finally having my projector blow up, probably due to their poor fan replacement, which cost me $250, which was shocking to begin with, they now want me to pay an additional $75 just to inspect their own failure. I'm willing to work with anyone, but this attitude and this "new ownership" are simply not standing behind their work. Truthfully, Dr C.

When I received my laptop back from Lynchburg Computer Systems, after they worked on it for six…read moreweeks, it was more functional than when I dropped it off with water damage, but it was not "working fine" as they have since told me it was. Within 24 hours of picking up my laptop, I spent hours on the phone with AppleCare removing a beta software from two operating systems ago. As soon as that was completed, I realized that the laptop did not connect to the internet properly and spent another two hours on the phone with AppleCare. A cross-country move later, Apple Genius Bar told me the WiFi cables inside my laptop had never been properly reconnected, which they then did for me in addition to standard operating checks, which the computer failed. I didn't have time for further repairs as I started graduate school the next day. The computer is still far from functioning well and I now have to pay Apple to redo the job that LCS didn't complete. I've been extremely disappointed in the customer service response from this company and would recommend it to no one.

My iPhone 14 suddenly stopped working. I went to AT&T my cell provided and the man directed me to…read morethis store to see if they had any idea of why it suddenly stopped working. The store was bright, friendly, had kids toys out, and smelled wonderful. I was immediately impressed. The man welcomed me right away, although he was helping someone else. He looked at my phone and gave me instant hope that he would be able to fix it. He suggested it was the battery, and that I leave it and he'll call me with options and diagnosis. He also informed me of the $10 diagnosis charge which i thought was very fair. He messaged my Bfs number in about an hour, said it wasn't the battery it was the screen and gave me two options, a more reasonable priced one and a more expense one. Appreciated the options. When I came back to pick the phone up, the store was pretty busy, but he recognized me right away and had my phone ready to go. When you suddenly lose access to your cell phone, you're in a very vulnerable state and I'm very thankful their stores like this you can walk into and find somebody that can help you. Highly recommend!!!!

New employee was not helpful, and frankly kind of rude. Have come to expect better service from…read morethis company. Might end up going somewhere else from now on.

Great service . Excellent knowledge and very reasonable. I will definitely Chris for all my…read morecomputer needs.

Excellent service and very reasonable pricing and quick turnaround time. Highly Recommended.read more

I went here a couple months ago and wanted to get my new phone fixed. My phone is a Google Pixel…read more7. The only thing wrong, was that the protective cover on the camera was cracked, blurring my pictures. The gentleman said I probably just needed to remove it. He was right! He didn't charge for the advice. I would definitely patron this place for honest advice and personal service. When the (not needed) protective cover came off, everything was great with my camera. This place is awesome!

Ken answered my Yelp request for services quickly and was able to schedule a service call for me…read morefor the next working day. He texted me his eta and arrived promptly on time. He spent a good bit of time trying to get my laptop to boot up and eventually removed the hard drive and battery to take them to his home workshop so he could retrieve my info and put it on my thumb drive. He rang me in the evening to say that sadly the hard drive was corrupt and couldn't be accessed. The battery had begun to bow upward, so it was a goner too. In his opinion the 7 year old machine wasn't worth fixing because at that age things would just keep going wrong. Kinda like a used car. In the end he didn't charge me a penny because he wasn't able to fix my machine! How often does that happen?!! So if you have a PC that is giving you trouble and you want someone to come to you, definitely give Ken a call. You won't regret it.