Mike is quite knowledgeable and is extremely flexible with and easy to get into contact with. He…read moreis fast to respond/reply and is quite methodical and detailed in his work. I had a few issues with my computer not being able to turn on, among other problems. Mike was phenomenal in his communications, and his prices are top notch. He's honest, and you can tell he truly cares about his clients. I've never gone to a computer repair shop before Mike's, but while I'm in Lynchburg, I wouldn't go elsewhere. He's upfront, communicates well, is honest, and has fantastic prices and free diagnostics. 10/10

this guy fixed an asus laptop screen for me and I'm less than a week it blew off. He bought the…read morescreen which sat over sized after installation. Don't ever repair laptops just buy a new one.

Went there recently to get my iPhone 7plus fixed. The lightning cable port wasn't working well…read more Zane troubleshot the problem and figured out that the charging port was just really dirty. It was a quick fix. I was in the store for maybe 10 minutes. He's a knowledgeable employee. I definitely would come back here if I ever have any problems with my phone in the future.

Professional and fast I went there with the problem my phone would not charge he checked everything…read morefor one low price $69 to fix my iPhone 6s. I would recommend them to everyone. Zane The technician was awesome.when I say fast I mean within 30 minutes. If your phone is broken go there you will leave happy.

It's been a while since I was here but I have continued to be unhappy with the service this place…read moreprovided. I took my laptop here because it was not fully charging. After picking it up they said it was the power supply cord and it just needed to be replaced. Ok, simple enough. And they changed me $50 to diagnose the problem. I was surprised at the time they were going to charge me $50 to tell me I needed a new power cord. I guess that was my fault for not understanding how the pricing worked. Anyway I paid and left and still had a laptop that wouldn't fully charge but at least I new what the problem was. I then purchased a new factory power supply which was around $80 from Dell. My laptop still doesn't charge fully so the power supply was not the problem and I am now out $130 because of incorrect information.

The service at the Timberlake location was as good as I could have asked for. My computer was…read moremissing some screws and one of the employees gladly helped me out. I highly recommend Computer Exchange because of they're great service and willingness to help.

All computer repair shops are not created equal. This one, however, is tried and true. I've been…read moretaking my gear here for several years now and always without a complaint. What prompted me to write this review, though, was my recent laptop's motherboard crash. What I liked about the service I got was that the technician explained several different options to me, presenting the pros and cons of each, instead of just telling me what I should do. Competent, congenial, no muss, no fuss service at reasonable prices. They would get 5 stars but every once in a while they forget to call me back so I have to keep calling them.

Grate service always helpful and friendly. Funny and everyone gets along. Go early it gets packed…read morefast.

I had a sentimental ring sized and the ring was handled with care. It's beautiful! Prices are…read morereasonable and choices of earrings, chains and medallions is surprisingly good

Great service . Excellent knowledge and very reasonable. I will definitely Chris for all my…read morecomputer needs.

Excellent service and very reasonable pricing and quick turnaround time. Highly Recommended.read more

A week before a family wedding, I found out my suit didn't fit right. I called Soonja's in a panic…read moreand they were able to fit me in and fix everything quickly. The suit looked great and fit perfectly for the wedding. The fast and friendly service made it my new go-to for alterations.

She can be a little expensive at times, but I think you pay for quality. She has not disappointed…read moreme yet and I am a repeat customer.

My husband has been going here for years with no issues, so I thought it would be a.good place to…read moretake my new wool blanket to be cleaned. However, it came back covered in long dog or cat hair. He took it back. They cleaned it again. It still had hair on it. We tried to lint roll it at home and went through 2 lint brushes trying to get the hair out. Still hair on it. I went in to nicely speak to the owner about it. She rudely stated that there's nothing they can do about and do I want my cleaning refund or not. If you have no issues, it's a great place. If there's a problem, the customer is left to deal with it. Would not recommend.

Poor work but what made it worse was the customer service. I brought in a brand new suit on…read moreThursday to be pressed for my son's wedding. I went to pick it up on Saturday morning as scheduled. When I looked at the suit, I noticed the jacket had a crease pressed into the lapel, and as you will see in the pictures, there were other areas that look like they had just been missed in the pressing. I spoke with Julie who with her husband Andy are the owners. My family was scheduled to go out of town on Monday. Julie recognized that the jacket needed to be repressed and said that her husband Andy must not have inspected it when it was pressed. Julie said that they could get it re-pressed and either delivered to me by noon on Monday or I could pick it up from the store Monday morning by noon. She said that they would make it right. I felt that Julie was trying to do the right thing and mistakes happen. about an hour later, I got a call from Andy, her husband, who said that there was nothing wrong with the jacket, that he had pressed it himself, and that Julie, and two other customers said there was nothing wrong with the jacket. (Why other customers would be sharing their opinions is not clear to me. I think the pictures speak for themselves.). Andy also said that he couldn't get it re-pressed by Monday morning. He told me I either needed to pick up the jacket by noon on Saturday or that they would be open at eight on Monday and I could pick it up then. He said they would refund my money, but that they would not fix the problem. I told him I was not happy but he wasn't giving me any choice. I drove back on Saturday to get the jacket which ruined my planned Saturday morning breakfast with my son and family. On the way, I called Julie, told her I was coming back for the jacket,she said she had refunded the payment. I expressed to her that what really hurt was that her husband who had never seen the jacket said there was no problem when both she and I had seen the jacket and she had acknowledged there was a problem. When I got back to the store I told Julie that my breakfast with my son had been ruined. Her whole attitude had changed. She said she didn't want to hear it, what I had said was inappropriate and to get out of the store.