Upon moving from this location to a physical therapy office not associated with Athletico, it…read morebecame apparent that the Athletico model of customer service and care was severely lacking for my needs. For scheduling, insurance and payments, the "Patient Experience Coordinator" was unfriendly and abrupt, making interactions uncomfortable. I regularly worked with two physical therapists at this location for 1-2 sessions per week for more than 6 months. During each one hour visit, I worked directly with the physical therapist for 30 minutes and was then turned over to a young trainee/student for exercises. The level of competence of the trainee varied widely. Some paid attention and offered clear direction and others handed out balls or bands and then walked off. After not progressing with my recovery, I left this Athletico and spent months under the care of physical therapists at a hospital affiliated office where the full 60 minute session is with the physical therapist only. The level of care and my recovery progress increased immediately. Something to note, my insurance covered physical therapy with the same copay at the Athletico location and at my new physical therapy office. The value of care provided couldn't have been farther apart.

Ive been going 2x a week after my mastectomy. The surgery left me with no range of motion. And…read morefeeling like I was wearing an iron bra. I'm doing better in one month than others I know 6 months out who had been through the same surgery. Daniel, Jessica and the assistants have all been patient, professional and understanding. They offer a creatitive variety of exercises that can be challenging but not painfully so. Highly recommend this location.

I've had luke-warm experiences with physical therapy before, but my recent experience has brought…read moreme new perspective. Zach Fowler brought a very positive and accessible energy to his guidance. He seemed to grasp the extent of my injury and what my body needed to heal very quickly, and continued to work with me to understand and guide the work along the way. He seemed very skilled in sensing the mobility and pain-limits of my joints & muscles, and was great at asking the right questions and working with me to hone in on problem areas. He seems sincerely dedicated to the welfare of his clients, above and beyond what the job requires. I wouldn't hesitate to go back.

Due to excruciating pain in my left knee, an orthopedic doctor recommended physical therapy. It…read morewas my lucky day when a friend recommended Rush Physical Therapy in Rogers Park, across from Loyola. The physical therapist I worked with was Nathan DeBlauw, PT, DPT, I owe him a huge debt of gratitude. There wasn't a day I left my session without noticing improvement in the use of my leg. One day I realized I was walking with a normal gait, my left knee was bending while I walked; another time when I was in my car, I realized I hadn't needed to lift my left leg into the car with my hands. Nate not only helped me develop stronger muscles in my leg, but also helped me improve my balance. When patients / clients are done using a piece of equipment, it is wiped down right away, there was a conscious effort shown for keeping everything in the area sanitized and immaculately clean. Alex is at the front desk he is helpful and always welcomes people with a friendly greeting. It is obvious all the staff working there enjoy their work. Two weeks ago today I had my last physical therapy session with Nate, the first day I went Rush Physical Therapy in Rogers Park I went in with a painful, stiff knee. I took Nate's advice and have been doing exercises at home to improve strength and balance. Yesterday I was able to walk just over 10,000 steps!!!I I don't have words to fully express my appreciation, but here how I rate my experience: AAAAA++++++.

Do not go to Edgewater Beach Foot and Ankle Clinic, located in the Breakers at 5331 n. Sheridan Rd…read more I was there 4 years ago and had a completely different experience. As of today, November 2024, I Walked out! Awful service! Whoever I was talking to was rude and kept cutting me off and wouldn't even listen to me or let me explain anything. Old and impatient doctor who needs to retire because he doesn't know how to talk to people or be cordial and polite. Such Indecency! Appalled by this experience. Just yuck!

I found Dr Cohen to be very helpful. I can't walk. I had an injury to my…read moreBig toe nail. I was uncomfortable for months and finally my friend suggested That I try Dr Cohen.

On time, in my experience, very friendly, knowledgeable, actually looks at your face while talking…read moreand pays attention! Saw for "frozen shoulder" and :fingers crossed: have seen improvement; no meds, no surgery...Will go again for next arm/shoulder injury because there will be one eventually.

Hopefully you'll never need an orthopedic surgeon, but if you ever do, check out Dr. Giannoulias!…read more He is one of the best! I have been seeing Dr. G for a few years for reoccurring knee issues. I was sad in 2012 when I had to switch him out because I had to be seen quickly and I didn't want to fit him in. His back up doc was a great replacement but Dr. G has the best bedside manner and has been painfully truthfully with my diagnosis and how I can get better. Now I insist to only see him. He'll fit me in therefore I should be able to fit him into my schedule as well. I've seen him a few times already in 2013 and honestly feel so much better knowing that I'm getting the best possible care. He's honest and kind and speaks to me as if we're on the same level, as if! He's the best. If you need anyone to care for your ortho needs, Dr. G is the way to go.

Don't go to this place! They overcharge for their services. Charges to insurance don't make sense…read more Wildly different prices from one day to the next and multiple charges for the same therapy each time. They delay processing the bill so you don't catch on until you've run up a huge bill. They charged over 10k to my insurance company for 8 sessions over one month. They don't fix your problem and want you coming back for as long as possible. They did not tell me what the cost would be up front and once the charges came through, my portion of the bill was over $700 dollars. Some of the charges for one day of therapy was over $1000. They set you up with appointments for weeks and when you cancel, some of the biggest bills where the last two appointments. All I had done was dry needling and they helped me with exercises. The needling didn't help and the exercises made my injury worse. The staff is nice enough but that's because they want you coming back. Talk like they know what they are doing but really have no clue. They dance around your problem and never cure it. I started feeling better when they stopped the torture. I am disputing the charges and contemplating filing a complaint with the Illinois Insurance commission. This is what's wrong with our health care system. These companies that charge astronomical amounts and pass it on to the insurance companies while customers don't look at what they are being charged and just pay the copay. Meanwhile our insurance rates keep rising along with the cost of healthcare. They told me this was in network with my insurance company while hiding the true charges until the bill comes weeks later. They are affiliated with Saint Francis Hospital Then St Francis hospital starts harassing you with endless calls for payment even before you receive a bill. Don't use the company. No wonder they popped up in every neighborhood. They must be making a huge profit from ripping off customers while using deceptive accounting practices.

Great Team!! Friendly staff Fun environment They care for their patients Awesome PT teamread more

I had rotator cuff surgery on 12/7/19 and Dr. Tu did the surgery, i have been going to therapy for…read more4 weeks now and my shoulder feels very good, the therapist said i have good range for 4 weeks and Dr Tu said im doing great, if your experiencing any shoulder pain Dr Tu is the Doctor to see, he is one of the best Orthopedic Doctors, that i hsve researched and you will not be disappointed with this group of Doctors. They really care about yout best intrest and want you to get back to 100% of good health, what a wonderful experience im having with G&T Orthopedic, thank you

I have to say that this is nothing less than a first class experience all the way. I have…read moreencountered this office on three separate occasions and have been overwhelmingly pleased by the welcoming staff including Monika and Solita. Dr. Kevin Tu Has done three very successful surgeries on my shoulder and elbow I couldn't ask for anything more. He is top notch 100% one of the most skilled surgeons I have ever encountered. He is not in my network and that doesn't bother me at all because he is well worth the time you spend with him and the most positive outcomes I have ever received. Just extraordinary

Dr Miller and his whole staff are amazing!!! They are nice, compassion, always a smile on their…read morefaces. I love them all dearly. I also love Dr Miller has the best jokes after our visit! Best Dr and staff EVER! Dawn

Let's me just start by saying the staff was great. Dr Klaud Miller used my appointment as his own…read moreprivate comedy club and proceeded to tell me crude sex jokes after I told him he should leave his jokes at home. At 1st I laughed at a couple harmless jokes but then came a Trump joke and the dirty jokes. His female assistant laughed and nodded her head and he said she has heard it all! I am a 60 year old woman and I was there alone. Not only was he rude but he smelled dirty, appeared disheveled and his shoes where dirty. Yelp reviews as far back as 9 years report the same behavior!!! Clean up your act doc. As a woman I felt violated and I will never let him touch me again.

Had a work Injury and decided to use this location for physical therapy…read more So glad I did. The front desk staff were accommodating and kind. They got me in short notice. My therapist Caitlin is amazing....patient, gentle and very helpful in my recovery journey. I can't say enough about this location. Kind of a loft space with tall ceilings and some good music playing. Very conducive to feeling comfortable and the energy there is just good!!

Great staff! Everyone is supportive and really keep you on track. I highly recommend going to the…read moreif you're in need of help.

The receptionist this past Saturday and today was so so kind!! I hope she see's this and knows her…read morelighthearted banter made a rough morning a delight. Both physicians assistants as well as nurses that took my vitals were both great. I also appreciated the first one started with a low dose of stuff and told me to come back Monday if it didn't improve. This time I also made an appointment so it was a much faster wait. This place has long waits during busy times but they are honest if the wait is going to be long. I work in customer service and I was impressed how kind they were even around frustrated folks. Thanks y'all!

The male front desk associate is condescending, unprofessional and rude. The majority of female…read morestaff are exceptional yet, it is the male staff who lack experience & professionalism. Robert Mazalewski, PA exhibits the most ignorant, impatient, unwavering arrogance that appears to be adopted by the aforementioned male associate. The facts are clearly established as, their rating is indicative of the quality of, and their attention to, patient care, "the office experience" & accuracy of service. Do yourself a favor, and don't waste your time. You will be better served as this location lacks the capacity, competence and credibility to serve the diversity of the community in which it is centrally located. I was inconvenienced to return and wait an hour, standing in the waiting area as Robert Mazalewski, PA, lacked the intelligence or expertise needed to accurately input my name & address as shown on my State Of Illinois Drivers License. He failed three times to enter the information accurately. An administrative mistake (a typographical error), which could have been easily avoided, had he checked his work. Taken the limited effort to dedicate a couple minutes to check his work. I was 1of3 other "patient customers" to have some "issue" to occur as I waited and others were made to take time out of their day, to return and address the rude, time-robbing "Gate Keeper" who, like the P.A., blamed the female staff who work within the Lab, for issues that clients experienced. No Ma'am! The issues are with you Sir's.

Ashley was a good physical therapist helping me along the way and making sure I was doing my…read moreexercise correctly!

Great experience. They really helped me get better and my knee moving without pain. Easy to…read moreschedule.