1. Energy Experts Heating and Cooling

    1. Energy Experts Heating and Cooling

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    Olathe, KS

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    Energy Experts Heating and Cooling

    5.0 (1 review)
    Closed 8:00 am - 10:00 pm

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    8 years ago

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    For a gas fireplace insert, there's no other place to go than Henges. We had a competitor's insert…read moreinstalled 10 years ago and had nothing but problems with it. Tired of their lack of service and bad attitude we called Henges for a repair. Julio was professional, efficient and thorough and pointed out things the other company did wrong. We haven't had any problems with the fireplace since and works and looks better than ever. Next insert, we'll call Henges.

    Recently had them out to add insulation in the attic. Install crew was great and no problems…read morethere. Problem is Doug and others in the office. I had a hard time getting Doug to provide the estimate and he explained the delay was due to a personal issue. He gave me two prices for two depths, but did not give a detailed estimate. During the phone call to figure out what he sent me he explained the prices and told me they both included the garage. I told him to go with the higher depth, but don't do the garage. He told me it would knock $75 to $100 off the price. Great. Do it. The installers had a bill for the higher price. Like an idiot I went ahead and paid it because I did not want to hold them up on getting home. Tried to contact Doug to resolve this, but he would not return calls or e-mails. Called office and got Brenda (I think that was the name). Very nice and apologized for the problem. I asked if she was going to ignore me like Doug did. PROMISED she would resolve by end of day. That was over a month ago and still nothing. Despite being nice on the phone she blew me off and kept the money. Worse, I referred them to a neighbor and they did a poor job for him that cost him additional to have another company fix. I've used this company for years for several projects of different types. Never again.

    Energy Experts Heating and Cooling - hvac - Updated September 2026

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