Ordered a pizza and it did not have an ingredient that it was supposed to have had. It was okay as I did not need them to make order new again. Just asked if they could reduce the price at what they thought would be fare. They asked to send pics to prove it, I did and they said they would get back to me. Then they stopped communication, bad customer service and no reduced price. If you advertise something, set the price and not deliver it completely, as I was expecting it to be, then why should it be reduced? read more

Placed order on website and never got the delivery. Received text that it was delivered but it never arrived. They charged me for the food but never gave me the food. We used to order from here but never again. Now I will have to hope they refund me. Terrible service. read more

Placed an order and received it 3 hours later, ice cold. They blamed it on Door Dash. Gave them another chance and 2hours later, still waiting. They marked it delivered on the site but when I called they blamed door dash again. Now I'm fighting to get a refund. read more

Has decent food but I come here mostly for the smoothies! They make the best smoothies I've ever had in my life! Adding protein to them makes them even healthier then ever and they taste great, would recommend them highly! I had a Medium "Mango Berry Freeze" with a bit of Protein added which costed about 9$ read more

Energy Fuel - Mango Berry Freeze - Breakfast & Brunch Near Me - Brooklyn, New York

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This use to be my favorite FUEL location. What happened here? The guy who took my order looked absolutely miserable working at this location and the food was just a disappointment. read more

I ordered the guacamole crunch wrap and the fat burner juice today. The juice was amazing! However, the wrap, well look at the picture attached. They didn't even bother wrapping or cutting it. And lie go through a wrap and salad together and covered it with foil. Very disappointed as this was $11. read more

Energy Fuel - Thrown together "wrap" - Breakfast & Brunch Near Me - Brooklyn, New York

The girl in the front was real rude and then got the nerve to tell me " what's good with my attitude" after leaving me waiting at the counter for food i ordered 40 minutes prior... worker has terrible Customer service skills then on top of it acts ghetto. It was the WHATS good with the attitude for me read more

Always great food here, no matter what it is! I always come back here to order cuz it's just simply good and fresh!! read more

Pretty hard to rate this place. I love that they offer healthy food and juices, even though they aren't the greatest in taste. It's definitely on the more expensive side. Could easily spent $20+ on one person. But it is healthy so it's understandable. Food takes awhile to get. Definitely not fast food. Usually greeted by friendly counter staff but today I encountered a red head girl with glasses that was absolutely rude. I come here often so I was surprised by this. It's still my go too for juices every other day. read more

Honestly I would give this place 0 stars if I could. I spent $50 on a salad, wrap, bowl and smoothie. It was the worst $50 I've ever spent. The chicken in the bowl was dry and had no type of seasoning and I've never tasted rice so bland. I ordered a Greek salad and it only came with lettuce, feta cheese and olives. Most bland "Greek salad" ever had. The wrap was alright, but the chicken was so dry. The smoothie was decent. Just save your money and go somewhere else. read more

Energy Fuel - "Greek" salad - Breakfast & Brunch Near Me - Brooklyn, New York

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I have seen juices watered down. Unacceptable. You can taste it, never again. It's a juice that is not supposed to be diluted.

I ordered an Elk Burger and it came in a wrap, even though the photo in the store shows it being served with Buns! Overall it was delicious but the meat could use a little bit more seasoning and a scoop of mayo read more

Energy Fuel - Ordered a Elk burger, it was served in pita bread wrap, although in the store it showcased the Elk Burger with Buns - Breakfast & Brunch Near Me - Brooklyn, New York

There are a few places in the area named "Fuel." THIS is the one you want to go to. FRESH healthy food, GREAT portions, GREAT prices. P.S. Wouldn't eat there. I would order it in or pick it up. read more

This was a pretty terrible showing. We ordered through seamless app (we had received a gift card) and ordered one bison burger, and one bison burger combo with cheese. The total came out to $27.00. (Definitely order directly through them should you, for some reason, choose to order fro here. It's cheaper than seamless). Food was said to arrive in 40-50 minutes, arrived in an hour. All food is cold. Fries needed to be reheated in the oven; dull and lifeless. Both burgers resembled and tasted like frozen hamburger patties. My husband didn't even eat his, and if I hadn't doctored the fries and been starving, I'd of been saying the same. Not worth it read more

The food is good, but the customer service ruins the whole experience. The cashier is terrible and doesn't listen to your order. Have gotten the wrong order multiple times. And delivery is on average an hour late. It's worth going in person but check your order before you leave. Just terrible. read more

We've been living on 101st for 9 years and my hubby wowed me with this place. It WAS delicious salads, wraps and smoothies. Just received our delivery order, mine is #99 either chicken or salmon; my hubby is #39. The salmon today was over over cooked, dry and a small piece. It was eating GREENS with salmon. Ordered 2 diet Pepsi and both expired on 7 October. Yes, flat as a pancake . I paid for expired drinks. Last week it was grilled chicken and it was small strips, dry and overcooked and, more greenery than meat. What's with the small meat serving and overcooking? It was a pleasure to order from here as it was sure to be and enjoyable meal. Two strikes for me. My hubby's were good. So, what's happening to your quality food? Certainly will take a break from Fuel. C'mon, go back to quality food!!!! read more

One of the very few or if not the only healthy restaurants in Bay Ridge area. Energy Fuel is an ok place to eat at if you want to eat healthy. Don't expect the food to be top notch restaurant food and there is nothing fancy about how the food is made. Most of the dishes you can probably make at home. They have a ton of smoothie options and juices. Some of the juices taste so nasty especially ones that has celery in it. Yuck!! Smoothies ain't bad. The price of eating healthy, I guess. Fyi, They also make wheatgrass shots. A very small restaurant with limited seating and there is no restroom, so don't eat too much or drink too much. You be screwed if you have to use the restroom. You have been warned. It is in a convenient location near the 95th street station and bus stop. Service was fast too. Pricing wise it's not bad, maybe a bit expensive. Halal cart would be cheaper to get if you don't want to eat healthy. What I had was the #50 Energy Protein. Chicken breast, onions & tomatoes baked with tahini served with egg whites. Not a bad dish. Chicken was a bit dry though. The egg whites was good. I love egg whites. Probably the best dish I had at Energy Fuel. $11 for this dish. I also got the cafe mocha smoothie. Coffee, fat free chocolate and skim milk. Not bad drink. Definitely a healthy version of coffee if there is such a thing. $5 for a medium drink. Not a bad to have a simple made breakfast, lunch or dinner. Nothing fancy. Maybe a killer on your wallet if you try eating here everyday, but it is a healthy cooking. read more

Energy Fuel - Cafe mocha smoothie - Breakfast & Brunch Near Me - Brooklyn, New York

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Love this place! Great food , reasonable prices! You should try their fresh juices and protein shakes! Right next to R station in Bay ridge... read more

Energy Fuel - Breakfast & Brunch Near Me - Brooklyn, New York

Good food. Never disappoints. Their delivery always fakes a while though and if you order by phone they might put you on hold for a long while. So great product, so-so process, lackluster service. read more

I ordered 2 chicken and vegetables soup, one chicken teriyaki bowl, and a juice. I was so excited to try energy fuel since i wasnt feeling well and i was visiting brooklyn for the first time. When i started eating the soup i felt something hard and prickly and i thought it was a sprig of herbs but to my suprise it was a metal shaving about 1-2 inches long. My husband and i checked all our food before calling to make sure there wasnt anything wrong with anything else. We asked for a refund on the soup and told the server what was wrong and all he said was "i need to call my manager ill call you back" and hung up. We got the feeling they were not going to call back since they didnt even ask for a call back #. So i called back and i asked again and he told me the same thing. I then said "do you have my number to call me back?" They said "oh yea can i get your number then." They called back a few mins later and once again asked us what happened and then said he needs to call his manager and will call us back. I was really hungry so i tried the chicken teriyaki and there was a hair in that. They never did call us back and at that point i was so tired of trying to get our money back i just wanted to enjoy our time so i let it go. I never write reviews but this is the least i can to let people what they are paying for before eating this food. read more

Full of healthy lunch options, great selection or wraps and bowls and sandwiches. My favorite things here are the protein shakes though, they always hit the spot. While the beach club wrap is decent, the chicken in everything we order always tastes old and bland and tough. We keep ordering the food but it's hit or miss, sadly mostly miss lately - the flavor is not great and the ingredients do not seem to be fresh. But in a pinch, it will do for a quick healthy meal. read more

Worst fuel location. Can't follow a simple order even when repeated. Asked for just grilled chicken breast on pita. Repeated it three times. The worker said grilled chicken sandwich I said no. Not the chicken patty. Just grilled chicken breast and they gave me the patty. Also, both of their Snapple's they sent me were expired and from February and March of 2022. read more

Their pizza is outstanding but insanely overpriced. The size/portion is like a little kid meal. I'm not a person that eats large meals but after eating the whole pie was still pretty hungry. read more

I've never felt so firm about a 2-star rating. The portions were large and the food came quickly. I ordered the super protein low carb plate. The one with meat peppers and onions. It was topped with a low fat dressing which was not appetizing at all. It tasted fake and processed - as if it was trying to simulated sour cream but not quite hitting the mark. I would have preferred plain flavorless whole foods over whatever that was. It also came with these weird huge chunks of tomato, I don't know what was going on with that. They also provided me with a 12 oz drink instead of the 20 oz I ordered, which would be forgivable if I hadn't had so many issues with the food. The meat was cooked quite well, which was the only positive about the food. I don't think I'll be trying this place again. read more

Energy Fuel - What is with these giant tomato chunks? - Breakfast & Brunch Near Me - Brooklyn, New York

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Honestly, I don't know why I persist in torturing myself patronizing this place. Today was the last draw!!! WORSE SERVICE around with no apologies or acknowledgement... Having just returned from a Dr's appointment for which I couldn't eat, I stopped in to pick up some breakfast just before the lunch rush. Low and behold I was forced to wait 35mins, YES 35 mins for,; and this is my issue, simple PANCAKES AND EGG WHITES! Really....and the darned this were overdone!!! Were it not for a lack of healthier neighborhood options, I'd have sworn them off read more

I was pretty annoyed when I came here on a whim as I normally go to a local spot near by but I was at FoodTown and thought it would be great to stop in and get a juice. The place is very tiny so if you want to eat in, it can be crazy. I ordered a juice with kale, cucumbers, strawberries, and spinach. The girls don't even know what they're doing here. The one girl didn't even know what kale WAS (why would you hire someone for your health spot who doesn't know their veggies? You're catering to people who eat a certain way. Hire people who eat that Way too.) So the other girl pulls out some yellow old as kale, yay me, and she has to read the list for each vegetable now, so finally she plunks some strawberries in a blender (???) and puts in under the juicer, and proceeds to add the pathetic bunch of kale, a ton of spinach and a cucumber to the mix. It's not enough for my large juice so she adds another cucumber, and it's still not enough so she proceeds to pull out a third cucumber. At that point I have to tell at her to stop so I don't end up with cucumber water, so she blends it all together now and hands it to me. It's literally the worst juice I ever had, and this one has fruit in it. It's a murky brown color and lacks flavor other than cucumber. Never again. At least I know now why it was so cheap. read more

Energy Fuel - My "green" juice. Tastes how it looks.... like sewer. - Breakfast & Brunch Near Me - Brooklyn, New York

Although food is healthy and good, ordering by phone is a nightmare! I was calling to order food last night and the girl who answered asked if I could hold for a minute. I said sure no problem, but instead of being put on hold she merely put the phone down and I could here everything that was going on in the background. Five minutes passed of my limited cellular minutes, and I started saying hello very loudly to get her attention, instead I got hung up on. Called back, exact same scenario occurred. Tried one last time and then finally gave up. I ended up making dinner at home! I work in a service industry with busy phones all day long but the people answering the phone are up to the task. If you can't handle more than one call at once, you shouldn't be in a service business. read more

Was in the mood for a nice good salad and decided to stop by here, I've never ordered food from them only smoothies and jucies. The salad was very disappointing but I ate it because I was hungry. I could of made a better salad myself. Thr ingredients weren't as fresh as I hoped for and lacked flavor. It was like just a bunch of ingredients thrown together on plate. If I do come back I'll just stick to the drinks read more

Energy Fuel - Goat cheese and avocado salad - Breakfast & Brunch Near Me - Brooklyn, New York

got salmon and veggies; food was dry and tasteless, also insanely overpriced

Had a mango and tango smoothie, was good but I couldn't get a straight answer if the juice used for it had a lot of sugar in it. Plus it took way TOO LONG to make one smoothie read more

I grab wraps and juices from here every so often because I live in the neighborhood. I've never been wowed by them. The food is meh, the chicken leans toward bland in flavor. For some reason their raw vegetables (lettuce, tomatoes, onions, cucumbers) always have a weird taste like they've been sitting there for a while or weren't washed properly. Shakes and juices are consistently good. I'll usually get a hangover helper or some kinda green concoction. They use vegan proteins too which is cool I guess (I'm not vegan) Delivery usually takes a while although I'm only 6 blocks down and the guy is on bike (minimum 45 minutes every time) so I usually opt for pickup. Service is ok. Staff always looks clean and neat and are friendly enough but I wouldn't say it's service with a smile. My recommendation: Chicken Quesadilla and protein shakes/fresh juices are good. read more

This used to be our go-to place for years but in the last year or two it's gone so far down the slide it's no longer worth it. Counter service staff with zero personality, portions getting smaller but prices are up, take-out that has no utensils or napkins, soup that comes with HALF a pita bread (seriously? Half? $6 for soup and you're rationing pita bread!? No other place in the neighborhood does that). Decided finally we'll call it quits and go elsewhere. read more

I've eaten here a few times (as well as at the location in Park Slope: usually, grilled tilapia with sweet potato and broccoli--flavorful, but no guilt if you didnt work out like you promised yourself you would that morning, and filling: but you dont feel like you need a nap directly after) but we gotta talk about their JUICE yall. That's where my heart lies. Pre 30 day juice cleanse, I was here at least once a month, but after, I'm often here at least twice a week. Theyre my go to when I'm not able to make/take juices I make at home with me. I can vouch for these cups of healthy deliciousness: 1) C. Pineapple, Spinach, Banana, Carrot 2) M. Broccoli, Beets, Apple & Carrot 3) S. Grapefruit, Apple, Spinach HIGHFIVEENERGYFUEL! read more

Amazing food and concept. TERRIBLE customer service. I order from this very same locations over 6 times per week. I usually place the order over the phone for pick up. Today as per usual I called and asked for a grilled chicken sandwich combo with sweet potato fries. The young lady over the phone said which number was that as she was new. I suggested she'd look on the menu as I didn't know the number and never had an issue ordering before. She was rude and proceeded to tell me she couldn't help me and hung up. I showed up at the shop and even while I was there she continued to give me a hard time. Her name is Daniella. Maybe new staff needs proper and timely training. Nobody wants to be stressed out over a simple order. read more

I started ordering here last year , and it was good service and food. Let's just say things have changed

Horrible customer service and misleading menu . Little Hispanic girl was rude and not helpful Asked for a lean body shake w almond milk and peanut butter was charged 12.75 After feeling this was exorbitant ( we not in Manhattan ) I looked at menu and it says 9 dollars for a meal replacement shake and says 75 cents more for almond milk and did not see anywhere a price for peanut butter so one would assume the price is 9.75 not 12.75 When showing the cashier she says no you got a custom shake w 2 scoops of protein not a meal replacement shake . Last I checked lean body is one of many in the meal replacement category . In addition they do not even list lean body as an option with a price Anyway taking this place of list to visit Totally unorganized mess . Scared to see what the kitchen cleanliness look like read more

Amazing place. I love the staff, the menu, the speed of home delivery and the vegetarian choices they offer. I love their pizza and the combis of fruits-juices. The mango-passion fruit one is divine. I am moving out of bay ridge but will definitely visit this whenever I am back!! P.S.: changed it to 4 stars because I went at 9:25 (they close at 10:00) and they said there juice section was closed because they are cleaning up. I walked 10 blocks to get to them. The guy was new and he said the other guys do this menu, not me. Disappointed!! read more

I used come here often, not because the food is super tasty (it's mostly simple and unseasoned healthy staples) but it was a good quick option for me on the way home from work. Today I went to order my usual (teriyaki glazed wrap) which traditionally comes with chicken. I asked the woman at the counter to leave out the chicken and add beans. My card was charged and I sat down. 3 minutes later after talking to the chef she told me she had to charge my card $1 again! I asked why and she said "we have to charge for changes to the order". Changes? I'm vegetarian, chicken is more expensive than beans. Why should I have to pay extra AFTER I already paid, for beans? I'm saving YOU money. Safe to say I won't be coming back here, overpriced for bland food and bad service. read more

Great food with a really large menu. I am definitely not a fan of eating healthy in general, especially when it takes me away from my first love of eating unhealthy. But the food at Fuel was good enough to make me forget that it was healthy. Because they have a huge menu and the ostrich burger that I had and the turkey burger pizza style that my girlfriend had were so good, I will start going through their menu piece by piece. What's nice is that if you're on a health kick, there is an organic candy store 2 doors down. read more

Well, this place just lost my business again, this time due to incompetence, horrific service, and a confrontational, accusatory attitude towards a customer with a legitimate complaint. (The first time, several years ago, was for a decline in food quality, which seemed to be fixed for a while.) Mind you, we have been very regular customers for quite a few years, ordering from them at least once a week and usually more often than that. Ordered delivery tonight. The wrap I received was wrong; I'd asked for no cheese, but they also omitted two other ingredients. My wife phoned to tell them; when she got off the phone, she told me they'd send a new wrap but wanted me to pack up and return the first one. Of course this was ridiculous; they can't serve an item a customer returns, but can only discard it. What on earth can they possibly want with a sandwich with a bite taken out of it? So I phoned them again, told them their request troubled me, that they can't possibly need the wrap, and that the gracious thing to do would be to send a new one without illogically requiring me to return the first one. I told them l would not return the first one, but expected them to send a new one. A few minutes later, these complete jerks phoned me back to insist that the two items they left off were in fact on the sandwich! Can you imagine essentially accusing a customer of lying? By now, both my wife and I were on the phone with these morons. I told them in no uncertain terms that I am the customer, I know what was and was not on the sandwich, that I wasn't lying or calling just for the heck of it, and that they had lost our business because of their stupidity. A little while later I decided that I should really speak to the manager, and phoned back again - but now these jerks weren't even picking up the phone! And of course, they did not send a replacement sandwich. The ONLY acceptable response to "You left two items off my wrap" would be "I'm sorry, ma'am, I'll send another right away." Period. These fools not only don't know that, they are also evidently too stupid to realize that in the Internet age, they will be slammed online immediately for such nonsense. Check out some of the other reviews mentioning service issues. Nature's Grill on 3rd Avenue and 75th Street has much better food with better prices and a courteous staff. The only reason we'd switched from them back to Energy Fuel is that Fuel is closer to where we live and delivery tended to be faster, but you know what? I'll wait the extra time for Nature's Grill. If I were starving, I wouldn't order from Energy Fuel ever again. They don't deserve our business, or yours either. read more