Prompt service and honest pricing ! Doug explained the options and quickly was able to have our AC…read morereplaced.

Furnace went out, my husband called a local HVAC in Pekin because they were local. The gentleman…read morecame out, kept testing for about an hour said it could be a few things recommended a new furnace, feeling he may not know much I paid him his $69.95, told my husband I didn't care what the cost I would get a second opinion so I called Doug at Griffin, located in Creve Coeur, Illinois, I called around 2 and he already had appointments but said he'd be by around 6, well he was and within the hour had checked, replaced the mother board, which he had in his truck. So instead of spending $4000 on new furnace, I saved $3800! Definitely will use again when and if needed. We would highly recommend his company to anyone needing HVAC services! Reasonable, quick and very knowledgeable! Please support this small business, Thanks Doug your work was much appreciated!

Very helpful over the phone to help troubleshoot my furnace problem…read more Found it was a plugged filter and saved me a service call

Called them less than a month ago to have them come and fix my AC. It was running but not blowing…read moreout cold air throughout the vents of the house. They came out and were here for 30 minutes or less, said I needed more freon so he put in 11 oz of that and charged me $58.50 for that, then said the air filters also needed cleaning so he used my hose to spray them out which he charged me $45.00 to use my hose and my water to clean out some air filters? That wasn't even the worst part. Their flat rate of "labor" costs for their time is $98.00 whether they're there for five minutes or an hour. In total the bill was 201.50 for 11 oz of freon, and something I could of done myself. Moral of the story: I called them back again today (three weeks after the first time the AC broke down) for the same issue, to have them come and fix it since they clearly didn't the first time, and they told me it would be $185.00 plus whatever the parts will cost to fix it. P.s. Don't even think about calling on the weekend because their labor rate is $185 non-negotiable and that's before the cost of "parts". Please, please do not waste your time or money. They will simply do the bare minimum so that they have to come back within a few short weeks, and you have to spend another $100+ for their precious time. P.s.s Their customer service is terrible, was quite upset they quoted me so high after not fixing it the first time and the lady just told me "call someone else then". Fine by me, I'd rather give my money to some other business than a greedy one.

Quick and responsive for emergencies (if you're an existing customer, not sure otherwise). All…read moreplumbers they've sent out have been kind, respectful and good at solving the issues.

We used this company 3 times over the course of a 6 month home renovation. Their plumbers are…read moreprofessional and generally do a good job but every time the bill showed up, 2-3 hours of labor were added on that were never performed. We noted the clock every time they showed up and departed and rounded every hour up and STILL the bill was always inflated by 2-3 hours. We stopped using their service because of this dishonesty and disrespect.

Chris was supper helpful and represents the company well. We are very happy with the work he did…read moreand appreciate all the suggestions and recommendations. We appreciate Reading & Son returning our emergency call last night while another local company, with two great yelp reviews, who claims offering 24/7 services, ignored our message for almost 9 hours.

Rating: Terrible We…read morehad an awful experience with Reading & Son Plumbing. I highly do not recommend their services, especially in a time of emergency or need. We were going into a weekend of hosting 60 people for our Mom's 90th Birthday when our sewage drain backed up on Thursday. We didn't have use of water and toilets. Our Insurance sent the job to Reading & Son Plumbing who sent a plumber that arrived at 3:30 PM on Friday afternoon. We were very happy to see this plumber and thought we were saved - very wrong we were. The plumber spent about 20 minutes on the drain and then reported it was getting wrapped and was too difficult to clear. We had had the drain snaked about 6 weeks prior when it took the guys two hours but they got through the roots and we had draining water again, so we knew that this job could be done if someone just spent the time on it. This plumber didn't want to hear it, packed up his tools, told us to rent a porta-potty and drove away, keen to start his weekend. Obviously, you can't host a weekend of 60 guests without being able to run water so this was an urgent and very stressful situation. Insurance approved a weekend overtime plumber and Jayda, who works for Reading, told us on the phone Friday after the plumber left that she would arrange for an overtime plumber to arrive on Saturday. We were really stressed at this point. She promised she would call us back with details of who and when. After waiting Friday night and Saturday morning with no return phone call from her and a no show on a plumber we were desperate. We couldn't get a hold of anyone at Reading, no one answered the after hours phone, and the emergency call line voicemail was full so we couldn't even leave a message. We were totally cut off - it's astonishing the utter lack of concern or care from the employees at Reading & Sons. Desperate, we had arranged for a porta-potty to arrive on Saturday morning and consulted the man who dropped off the porta-potty for his recommendation of a plumber. He recommended A & B Hunter Sewer Service who 1) answered their phone 2) came within 45 minutes of being called on a Saturday morning and 3) spent the more than two hours required to snake through the tree root and unclog our drain. We are forever grateful to Sam at A & B Hunter who was kind and empathetic and did what it took to get through the root and save our Mom's 90th Birthday Party. Thank you, Sam! We recommend A&B Hunter Sewer services if you need humans who care.

Justin wa prompt and very professional. His work was excellent. I'm happy with the work he did.read more

Great service from friendly people through this business. Highly recommend Popejoy! Today's…read moretechnician, Leo, was extremely knowledgeable and helpful.

The folks at Kettmans replaced our hot water heater, one guy 2 hours, and did a very good job, no…read moreissues and hauled the d one away. 5 stars for the Kettmans family, thank you.

I have had this company out to my home two times in less than a year. Both times were emergencies…read moreand both times they were absolute life savers. From the gentlemen that were on site to the staff in the office. I highly recommend River City Septic & Excavating! Thank you for going the extra mile to make sure me and my family were taken care of. -Tiffany Donovan, Chillicothe

great service and friendly people! I felt the prices were very fair compared to other places I have…read moreused in the past before moving here. highly recommend!

Owner is a really great guy. He is a firefighter too. Happy to support him and his work.read more

no call no show for estimate. on list for Menards trusted services. complained to Menards about…read morethem.