Miriam was absolutely fantastic! My house looks AMAZING,…read moreand she was great with communicating expectations! She gave me options on what services I could choose from and I couldn't be more pleased with the outcome! You would be a fool not use her!

From the owner: We are a local small women owned business. We offer high quality standard, move in/out cleaning…read more and deep cleaning services. We have a keen eye for detail. We will dust, sweep, vaccum, mop floors, clean and polish your sinks and faucets. Sanitize and deep clean your showers and tubs. As well as organize and deep clean your kitchen. We will also dust and wipe your blinds and baseboards. We will get to the nooks and crannies of your home!

Everything came out perfect. Her professional and great attitude made this experience a great one…read more Definitely recommend and will use again. Thank you!

I booked with Luxx Cleaning Services for a whole house pre move in cleaning. The house needed a lot…read moreof cleaning and I discussed the specific items I wanted addressed with Barbie multiple times. Her team spent a day and a half at the house "cleaning". After we started to move in, we found the kitchen cabinets and drawers were not cleaned out and dishes from the previous owner were still in some of them. The dust and cobwebs on the walls and ceiling were a specific item I requested to be cleaned and they were not touched. The bathroom showers still had not been cleaned. The carpets were supposed to be steam cleaned but the small machine they used did no good. They didn't even vacuum up after using the steam cleaner. I'm extremely disappointed with the work they did and cannot recommend them to anyone. Rating would be 0 stars but it won't let me do 0.

thorough, punctual, and Respectful! Victory Home Services…read morepromptly answered all of my questions when I reached out for a quote. I believe I originally spoke with the owner of the company to get the quote and I asked if we could communicate by text as I was coordinating this service from a different state/time zone. The pricing was right for us because of the seasonal discounts and more importantly, I believe they were confident in their service and wanted to earn the repeat business (a great sign of a quality service). I had Victory Home Services send a professional out to come deep clean my father's home. He has lived alone for a year now and has had caregivers to maintain the cleaning for him, but a deep clean was needed to turn over the fall season. Cornelia was dedicated and somehow managed to get the bathroom clean (I was about to just replace the toilet and she salvaged it!). She came back a second day when my dad ran out of energy for visitors to be over. That was huge! The dedication to the job was just what we needed to get it done. Thanks Victory!

This worked out very well. After moving the appointment once then again Victory Home Services was…read morefriendly, courteous, accommodating and understanding. Then the magic happened with the spotless and professional cleaning service. I couldn't have asked for more. Very happy customer! Thanks again.

The Good Everyone is super nice & friendly. Drew was a great…read morerepresentative, seemed to care, and was responsive to my requests. Those who came to clean the house didn't make me feel awkward during the cleaning process while I was here. My vent hood and stove have *never* looked this sparkling since the day I moved in! The Bad My goal was to bring someone in to do all of the "make ready" stuff that I didn't want to do - not that I couldn't do. Baseboards, light fixtures, cleaning rust-stains off of tile from where a toilet brush holder or a dog crate had been, and for sure, the windows/glass doors in my kitchen facing the backyard, which had toddler fingerprints and dog nose prints on it. I went out of my way to make sure that all of the rooms were ready for them to be able to clean - as much stuff out of the way, off the floors, put away as possible so they could just get to work. I gave some instructions then I left. When I came back home that night, the house was clean - but it was far from make-ready. Baseboards were still dirty in so many places. The bathrooms did not appear to be swept/mopped - as I was able to sweep up a significant amount after they left, including visible dust bunnies. A residue from the rug-tape I had used was still on the floor, though I had specifically noted that it was something that I'd like them to get picked up. Most of the obvious stuff was done, but there were still weird spots left uncleaned - like the console table upstairs or the counters which had visible food residue and crumbs still on them. I took photos and sent them to Drew. He was great and promptly responded that the team would come back and finish the job. His customer service is why they get 3 stars instead of 2. They came during work to get the job done and finished, so I could be ready for the next phase of the house job. It wasn't until the next day that I noticed just how much was still left undone. The windows in the kitchen didn't get cleaned at all. Neither did the glass door or the storm door. They got the carpet tape residue up, but the bathroom & laundry room floors were the same. The table upstairs was still dirty. The light fixtures above the sink had visible dust on the globes and the metal - not the kind that accumulates in a day, it was clear that they hadn't touched them. My morning was spent sweeping and mopping floors that were supposed to have been done. On my hands and knees scrubbing up rust-stains that had to be removed that no one bother to help with. Cleaning up baseboards, window-sills and wiping dust-bunnies out of corners that were just ignored. The Ugly Having to leave this review, because they were so very nice. As a business owner in my own life, I know how much it sucks to get a mixed review, but I also know that when things aren't handled correctly, I need to know. My schedule didn't permit me to allow for them to come back a third-time when I wasn't sure if it would get done if I wasn't directing it personally. Unfortunately, at best, this job was just "okay."

We were really glad to have some help getting the house spruced up before putting it on the market…read more We requested someone who had been vaccinated and were set up with someone who had been, which was great. The problem is that usually two people are sent to do the job, and without telling us that was usual, we were only sent one person. We spoke with the cleaning person and he said we wanted the step above a normal cleaning which was fine with us; we didn't mind paying more. Unfortunately, after a little less than 4 hours, the house was dirty. The mopping made our tile floors dirtier than before and left a sticky film. All the corners were dirty. The things that had been wiped had dust residue left from a dirty towel that was used to wipe. The carpeted floors weren't vacuumed at all. The bathroom looked a lot better but he hadn't brought the tools needed (he said) to clean some of the areas. The other bathroom's tub wasn't cleaned at all. This is a 3b/2b house. Trash wasn't emptied but everything cleaned with was left, adding to the trash. Toilets were cleaned well. Overall, coming home to a house that I still had to stay up late re-cleaning, cleaning, and vacuuming, was a huge disappointment. When I reached out for help to fix this, I was promised a half refund so that at least the cleaning person could have some payment, but it's been two weeks and there's no sign of it. Sorry, I don't recommend!

Carmen's services home cleaning saved the day! I had scheduled a move -in cleaning with another…read moreprovider and they never showed up. This definitely put a delay on my move in plans and experience . Carmen's services answered the phone and came out to provide a quote same day!! I was so lucky they had a spot available next day. The move-in cleaning was superb. I definitely felt the difference walking in alone. Would definitely recommend!

CARMEN'S CLEANING SERVICES [in Waco TX] TOOK MY MONEY, DID NOT CLEAN…read more I really hate having to write a bad review but I don't want anyone else to lose $450 like I did because they saw only the easy-to-write positive reviews on Next Door and elsewhere. I hired Carmen's Services to do a deep clean move-in cleaning of an old house that was undergoing some remodeling in the kitchen. There were two bedrooms with small closets, a dining room, living room and cabinets in a small kitchen. All empty. There were a total of four ceiling fans with light kits, and vanity lights in the bathrooms. Nearly all switch plates removed, so only a couple of those often-grimy items were left to clean. All floors were brand new wood, so no "deep" cleaning required on the floors. No appliances to be cleaned. I called Carmen's and talked to husband/manager Dave Henschen. I explained that what I wanted was a deep clean [i.e. detailed] with sanitizing of all the surfaces, including walls, from ceiling to floor. When they came to do estimate, I showed them that the ceiling fans were really bad and some areas needed extra attention, like inside the kitchen cabinets, bathroom cabinets, and all horizontal surfaces such as baseboards and top of window and door trim. I showed them the accumulated dirt on fans. An agreement was reached that they could do the job the next afternoon [Thursday] for $450. That's a lot of money, but I knew it would cost me quite a bit to buy just the long-handled tools for wiping down the walls, plus other supplies, if I did it myself. And I really didn't have time to do it either. In the texted agreement I specifically stated that our agreement was for "all surfaces sanitizing in two middle bedrooms, two bathrooms, living room and dining room, including inside of all cabinets (including kitchen) and closets, and doors, and light fixtures. No appliances or kitchen counters and no blinds, just surfaces in windows." David accepted that as the agreement. Later that Wednesday afternoon they asked if they could start in the morning instead of the afternoon on Thursday. I said yes, and hurried to move a couple of chests and a day bed into the previously cleaned rooms and make sure there was nothing in the way of them reaching the walls, baseboards or ceiling fans, and all cabinets were emptied, so they could get to work the next morning. I gave them the access code to enter the house and was told they would be there about 9:00 a.m. I intended to be there at least part of the day to see the work getting done. But as things turned out, I didn't get there before David notified me at 2:15 that the cleaning crew was about finished. I got there as quickly as I could, and trying to be respectful of their time I did not take the time to move the ladder around and inspect everything closely. Carmen made a point of showing me the drawers in the kitchen and the vanity in the back bathroom, drawing my attention away from the fans and lights. The vanity cabinets appeared to be clean. I had been told that Carmen, her nephew and sister were the crew for the day and I couldn't imagine how three people could have been there for six hours and not done a thorough job, especially on the items I had designated as being of special concern. I did point out the dirty finger prints around one door knob and asked Carmen to clean it again,--which did make a difference. Her sister spoke up to say that all other doors had been cleaned. I quickly wrote them a check and saw them out, and I also left the house. Friday I went to install new light bulbs in the ceiling fans and as soon as I looked at the first fan I saw that it was almost untouched. The years-worth of accumulated dirt was still there, as it was on the other fans. The pictures I am posting show that I do not exaggerate when I say there appeared to have been nothing more than a rag dragged hastily over them, with no effort applied to reach the tight places. In the bathrooms the glass shades were all dirty, with the backsides almost entirely untouched. I was appalled that any professional cleaners would have left so much obvious dirt behind. I texted Carmen's immediately to tell them what I found and give them an opportunity to come salvage their reputation. I sent the pictures of the fans to be sure they could come prepared for what needed to be done. David came Saturday afternoon, with Carmen. He had a cloth in hand. He got on a step ladder and wiped off the fans, which was ineffective to remove the dirt from the openings on the fan motor housing. I asked if they had a vacuum or canned air to get the dirt out of the fan housing and some solution for sanitizing the surfaces. At that point he told me that obviously we had different standards, and WALKED OUT. Monday we discovered the medicine cabinets also had not been cleaned. I texted Carmen's and asked for a refund. Two days later, still no response. [Full review on Next Door Waco]

This company is the worst. They did a half ass job. A week later and I'm still finding parts they…read moreoverlooked. For the price I paid I expected much much more. Next time I will do it myself or find someone on my own.

From the owner: EverSpring Cleaning Co. delivers spotless homes and well-kept lawns with integrity and attention to…read moredetail. We use eco-friendly products, offer transparent pricing, and provide same or next-day availability. Our background-checked, family owned team is committed to excellence you can trust. Free quotes, recurring service discounts, and bundle savings available.

Worst service I've ever received. I requested a clear quote upfront, which was never provided…read more Despite giving clear instructions on the work needed, they charged me extra, tried to charge for bulk pickup, and failed to paint the house as agreed. My friend, who was there in my place (since I'm stationed in Korea), made it clear that painting was required, yet they claimed she said the tenant would handle it--something that doesn't make sense given the house had to be ready before anyone moved in. To make matters worse, my realtor, someone I trust, visited the house and confirmed that the work was not completed properly. She even called the company to explain that the house needed to be finished, but they continued to disrespect me by dismissing my concerns. My friend had to purchase their own equipment to finish the work that was supposed to be done. What was supposed to be completed on Friday dragged on the whole weekend, and it's still not finished as of March 23rd. I asked for this job to be done before the 16th, and I'm still waiting. They claimed I wasn't overcharged, but the work they did was so poor that I could have done it myself for free. I'm now dealing with more stress than if I had handled everything myself. I will be attaching photos to warn future clients about this company. As a military member stationed abroad, I trusted them to handle the job, and they failed miserably. They demanded full payment before the job was done and now are blaming me. My house is still incomplete, and despite having cameras and a friend checking in, they continue to drop the ball. I wouldn't recommend this company to anyone. They deserve a zero-star rating, but I'm giving them one only because I have to.

Requested a moveout cleaning for my Mother-in-law. Got quoted for carpet cleaning, blinds,…read morekitchen/major appliances, mowing, bathroom. For the work done (seems a one-person company), in the amount of time (one day), worth the price. As far as overall quality and attention detail, things missed like dusting of airvents and hair in shower drains/leftover cleaning film in one of the tubs. But overall, very fast response, responsive to needs over phone/text considering the circumstances (booked everything 5 hour timezone behind). Was able to see photos and videos of job after and before. Quick refund for mowing services that werent completed due to weather circumstances. UPDATE: owner reached out immediately to offer to remedy minor defiencies. Appreciated the gesture nonetheless despite my mother-in-law already correcting the issues.