This location and the Short Pump location are my absolute favorite spots to for any gift giving…read moreoccasion. Great quality for even better pricing! Top tier customer service and just a wonderful environment.

Excellent products, prices and people! A great variety of handcrafted items, custom furniture, and…read moredelicious snacks! They even offer pop-up markets and vendor-led craft classes!! What's not to love! A+++

Anne Lawrence has done a wonderful job on ~10 pieces for me. Everything was perfectly centered and…read moreshe selected thread that exactly color- complimented the rest of the piece. I shipped pieces to her and the turn around was very fast. She has a great variety of in-store gifts as well!

This is my favorite store to get something monogrammed. I've been coming here for years even when I…read moremove away and come back to VA. Very quick turn around and very patient.

It's so GREAT to shop in a locally owned store where the owner has a personal interest in birds and…read morea personal stake in his business. The proprietor prides himself in his customer service, as well he should. The quality and value of the seed, feeders, birdbaths...everything...is top notch. As long as Bird Watchers RVA is here, this is where I will shop. I highly recommend.

This store has the freshest, best quality bird food, as well as all kinds of bird feeders, nesting…read moreboxes, and anything else you might need to welcome birds to your yard. The prices are very competitive. The store owner, Chris, is knowledgeable and honest. I have been shopping there for more than a year, and the quality and value are always consistent.

Fantastic experience today! Great variety and great prices. The customer service was also…read moreoutstanding. Super nice people!

Been going here for a few years now. Love this place! Antiques to vintage toys, books old coins,…read moremilitary items, coca-Cola items, Fenton, lamps and more!! Need a whole day to look or come back. Will be going back. Service was good, Patty awesome lady and staff! Worth the money.

I've ordered from Pandora's Posies twice now. I got florist's choice arrangements both times and,…read moreboth times, my mom has been absolutely delighted with her arrangements. I used their website to order delivery of the flowers. The process was simple and delivery has been quick and easy. Thank you!

THANK YOU, THANK YOU, THANK YOU, Kim!…read more They were VERY PLEASED with the Flowers and stuffed bear. They've even sent me photos too! I wrote one Review, now I will also post to Google and Yelp. This is what I left on YOUR Website: I cannot say enough great things about Pandora's Posies and its incredible owner, Kim! Yesterday, I received a personal email from Kim after the shop had already closed, which was such a thoughtful and considerate gesture. She informed me that due to the upcoming inclement weather, she was going above and beyond by coming in on Sunday--despite her shop typically being closed--to complete orders scheduled for Monday. Kim and I have been emailing back and forth, and I have to say, she is one of the most courteous, professional, and incredibly sweet individuals I've ever interacted with. Her warmth and kindness shine through in every message, and it's so clear that she genuinely cares about her customers. This level of dedication and customer care is truly unmatched. Not only was Kim willing to open the shop on her day off, but she also made it clear that her top priority was ensuring that I (and all her customers) would be happy with her service. Kim's commitment to excellence and her willingness to go the extra mile is a testament to the passion and care she puts into her business. If you're looking for a florist that genuinely cares about their customers, look no further than Pandora's Posies. I will be a loyal customer for life! Thank you, Kim, for your kindness, professionalism, and exceptional service! Highly recommend! MUCH Appreciated, Kim!!! YOU are SWEET! Joe

Tea with Kip was a perfect afternoon experience with my mom and her best friend! My mom and her…read morefriend were in town visiting and I thought tea would be perfect. Tea was always something that my family would have when we went to my Scottish grandma's house. Our tea experience started with a beautiful prayer that brought tears to my eyes. My mom grabbed my hand under the table and it was perfect. Kip and her team were so hospitable and welcoming. The courses and tea tower were so good! Everything was made with love and was the perfect amount to go with tea. The value of the experience was great too! I have been to other tea rooms and it was a comparable experience, but less expensive. Definitely make a reservation.

This place is a treasure. The owner and staff are just wonderful. Real southern hospitality! The…read morefood is delicious every time. One of the best tea rooms you will experience. I'm so glad I found it.

I love this place!! I'm not sure why people are saying the associates are rude... they talk to each…read moreother and are also great at helping me find whatever I need!!! I collect squishmallows and theirs are always displayed very nicely. :)

We love this Hallmark. Not sure why those other folks had a bad experience -- the staff is always…read morewarm and friendly when we go, and we've been going for years! The selection is great and it's our favorite Hallmark!

I did not intend to imply by this review that Thurber was not a trustworthy business. When they…read morebecame aware of my problem, they corrected it immediately. I have ordered from them many times over the years and have never had anything but excellent service.

From the owner: While our brick and mortar store is now closed, we are still open! You can contact us via phone or…read moreshop on our website. Since the late 1800's, the Thurber family has brought quality products to your home. First opening our doors in Rhode Island and now located in Virginia, we still offer the same great service and low prices.

They have huge turn over and more often than not, a young, inexperienced or undertrained staff. I…read morereturned an Amazon package two weeks ago and the young lady threw my boxed package atleast 20-25 feet, missing her intended sight and skimming behind the head of her colleague. The package landed in the middle of the floor, clear on the other side. It remained there until after I left. She continued to wait on the next customer. We all heard someone in the back alarmed asking what it was. She advised it was no big deal as it was only flowers. We were all pretty shocked at her performance and lack of safety and also protecting the package.

I've been visiting this UPS location on and off for over a year and never had an issue until today…read more This store has two doors, and from my repeated visits, it has always appeared that people line up based on the door they enter from. Today, when I walked in carrying two mid boxes, there was no visible line on my side, while there was a long line on the other side. To be clear: I was not trying to skip anyone. I was consciously and politely letting people from the other side go ahead of me, anyone who appeared to be there before me. I stepped aside intentionally and waited. Despite this, a woman standing in the other line made a sarcastic and humiliating comment toward me, which felt completely unnecessary and disrespectful. What bothered me most was that an employee nearby did not step in to clarify or stop the situation. Later, when I approached the counter before that lady intensionally as she made comment, the employee refused to serve me, saying I was "not following the line." If there is meant to be one single line for the entire store, that needs to be clearly communicated--especially when the layout strongly suggests otherwise and when no staff member corrected me earlier. What made this experience upsetting: * I was being polite and giving others priority, not cutting * A customer was allowed to make insulting remarks without intervention * The employee enforced the rule only after the situation escalated * No effort was made to clarify or handle the situation respectfully Policies are important, but clarity, fairness, and basic respect matter just as much. This could have been handled calmly and professionally instead of making a regular customer feel embarrassed and singled out. I hope management improves staff communication and ensures employees step in when situations like this arise.